File not downloading

[Sergio Fernández]

Hello,

I've configured Tenda W300D to be managed by GenieACS. "Reboot" and 
"Factory Reset" functions inside GenieACS work. But when I send a 
Configuration File to the router, it says it is "downloading" but it 
does nothing.

In the rails web log it shows:

2 Jul 11:39:47 - c83a35-96318REF-c83a355bc050: Inform (M Download,7 
TRANSFER COMPLETE,2 PERIODIC); retry count 0
2 Jul 11:39:48 - c83a35-96318REF-c83a355bc050: Transfer complete
2 Jul 11:39:49 - c83a35-96318REF-c83a355bc050: Inform (M Download,7 
TRANSFER COMPLETE,2 PERIODIC); retry count 0
2 Jul 11:39:49 - c83a35-96318REF-c83a355bc050: Transfer complete

Do you need more logs to know what is going on? Please tell me and I 
send them

Hope you could help.

Thank you.