Which version of the GenieACS software are you using? MAC searching was made case insensitive in v1.0.4 <https://github.com/zaidka/genieacs/releases/tag/v1.0.4> -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://lists.genieacs.com/pipermail/users/attachments/20150902/4499705a/attachment.html>