Parameters doesn't show up

Dariusz Szymański dszymanski at debacom.pl
Tue Sep 29 04:20:32 EDT 2015


You are sure that your connection request username/password match to
auth.js?
If yes then have yyou tried to refresh on the InternetGatewayDevice
paramerer, or try to remove the device?


-----Original Message-----
From: Users [mailto:users-bounces at lists.genieacs.com] On Behalf Of Sergio
Fernández
Sent: Tuesday, September 29, 2015 10:16 AM
To: Community support for GenieACS users <users at lists.genieacs.com>
Subject: Re: Parameters doesn't show up

Thank you for answering me.

I've changed the parameter options, cleared them... To see if it helps but
nothing. You can see the parameters of the CPE in the image attached.

I've also put an user/pass in auth.js and the same in the CPE but it's still
the same.

The thing that makes me wonder why is not working is because the CPE sends
all his parameters in the pcap file I sent in the email before, but GenieACS
seems like not picking it up correctly and making the CPE to disconnect.

Thank you a lot, guys!

El 29/09/15 a las 09:30, Dariusz Szymański escribió:
> Hi,
>
> I had the same issue, the problem was that there ware some custom 
> connection request username and password on the cpe so acs could't 
> connect to it and get the parameters.
>
> Darek Sz.
>
> -----Original Message-----
> From: Users [mailto:users-bounces at lists.genieacs.com] On Behalf Of 
> Sergio Fernández
> Sent: Monday, September 28, 2015 12:32 PM
> To: Community support for GenieACS users <users at lists.genieacs.com>
> Subject: Re: Parameters doesn't show up
>
> Thank you, Zaid
>
> I've mounted again GenieACS and found that I always suffer this error.
> Adding the option "COOKIES_PATH" : "/" to config.json didn't help
>
> I also have noticed that when the CPE first contacts with the ACS it 
> sends the whole XML file (with all the parameters) but maybe the 
> GenieACS doesn't know how to get them. Then, as you can see on the 
> pcap file, there's no more connections from the CPE. (In the CPE I 
> have set to inform every 30 seconds, this worked a month ago, so it 
> may be not a problem of the CPE, but no clue of what's happening)
>
> Thank you!
>
> Sergio Fernández
>
> El 04/09/15 a las 01:45, Zaid Abdulla escribió:
>> On Tue, Sep 1, 2015, at 01:46 PM, Sergio Fernández wrote:
>>> Hello!
>>>
>>> I've mounted a second server for testing inside a VMware.
>>>
>>> I connected a Tenda W300D and some parameters appear but I can't 
>>> make the rest of the parameters to be shown.
>>> Here I send you the .dump attached. What I can see is that the 
>>> parameters I can see are in this dump but I can't see the other.
>>>
>>> In the first machine I installed GenieACS in, I didn't have these 
>>> problems with these types of router. I don't know what is happening.
>> Looks like the common cookies issue. Try adding the following option 
>> to
>> config.json:
>>
>>       "COOKIES_PATH" : "/"
>>
>> If this doesn't help, try to capture the communication using tcpdump 
>> or Wireshark and look for the cookie headers of the CPE request that 
>> comes immediately after the very last ACS request you see in the dump 
>> file you attached.
>>
>> Zaid
>> _______________________________________________
>> Users mailing list
>> Users at lists.genieacs.com
>> http://lists.genieacs.com/mailman/listinfo/users
>
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