Automatic refreshObject task is never removed from task queue

Dan Morphis dan at milkcarton.com
Fri Jul 22 12:31:30 EDT 2016


<VirtualHost *:7548>

#   General setup for the virtual host
DocumentRoot "/srv/httpd/htdocs"
ServerName your_host.name:7548

ProxyPass / http://127.0.0.1:7547/ retry=0 timeout=5
ProxyPassReverse / http://127.0.0.1:7547/

#   SSL Engine Switch:
#   Enable/Disable SSL for this virtual host.
SSLEngine on



The rest of the SSL config is up to you. I will tell you thought that we
changed from AES256 to AES128 for our reverse proxy and the load dropped
pretty significantly

On Fri, Jul 22, 2016 at 2:42 AM, Grímur Daníelsson <grimurd at snerpa.is>
wrote:

> This seems to somehow be related to apache which I'm using as a reverse
> proxy in front of genieacs.
>
> If I configure my devices to talk to genieacs directly the tasks are
> finished properly.
>
> Does anyone have an example config for apache that works with genieacs? Or
> is apache not suitable for this purpose?
>
> Regards, Grímur
>
>
>
> <http://redir.aspx?C=b907d32f5c804528a8dbaad5e0461db6&URL=http%3a%2f%2fsnerpa.is%2fdisclaimer%2f>
> On 07/22/2016 09:03 AM, Grímur Daníelsson wrote:
>
> Unfortunately this made no difference. The refreshObject tasks still
> aren't showing up as completed and CPEs are still informing every 20-30
> seconds.
>
> The odd thing is that I'm getting "Started task" in the log for the same
> devices every ~15 seconds. So it's as if the refreshObject task is failing
> and restarting but I get no faulty tasks.
>
> I also occasionally get these errors in the error log "xmlMallocBreakpoint
> reached on block 0" but it does not happen that regularly. Only every
> couple of hours.
>
> Regards, Grímur
>
>
> On 07/21/2016 05:03 PM, Dan Morphis wrote:
>
> I had to set GET_PARAMETER_NAMES_DEPTH_THRESHOLD to 3, and SESSION_TIMEOUT
> to 120 for the ZyXel stuff to work. Try that.
>
> On Thu, Jul 21, 2016 at 7:20 AM, Grímur Daníelsson <grimurd at snerpa.is>
> wrote:
>
>> Hi Yak
>>
>> I had tried setting GET_PARAMETER_NAMES_DEPTH_THRESHOLD set to 3 without
>> success.
>>
>> As per your suggestion i tried setting the session timeout first to 60
>> seconds, then to 120 seconds and reducing the depth threshold to 2. But
>> that didn't make any difference. Some routers seemed to take
>> longer between informs but others still seems to contact the ACS every 30
>> seconds.
>>
>> How much did you raise the session timeout to?
>>
>> Regards, Grimur
>>
>>
>>
>> On 07/21/2016 02:16 PM, Steve Hawkes wrote:
>>
>> Hi Grimur,
>>
>> We have had a similar issue with VMG1312s. We increased the
>> SESSION_TIMEOUT and changed the  GET_PARAMETER_NAMES_DEPTH_THRESHOLD to 2
>> so it does the tree in sections. Trying to get the whole tree on 1312s
>> seems to take for ever and Genie give up waiting.
>>
>> I did try setting the GET_PARAMETER_NAMES_DEPTH_THRESHOLD to 3 but though
>> it worked it was marginally slower to get through the whole tree.
>>
>>
>>
>> Thanks
>>
>> Yak
>>
>>
>>
>> *From:* Users [ <users-bounces at lists.genieacs.com>
>> mailto:users-bounces at lists.genieacs.com
>> <users-bounces at lists.genieacs.com>] *On Behalf Of *Grímur Daníelsson
>> *Sent:* 21 July 2016 10:11
>> *To:* Community support for GenieACS users <users at lists.genieacs.com>
>> <users at lists.genieacs.com> <users at lists.genieacs.com>
>> *Subject:* Automatic refreshObject task is never removed from task queue
>>
>>
>>
>> Hello everyone
>>
>> I'm having problems with the refreshObject tasks on our CPEs.
>>
>> The tasks never seem to be completed and because of that it looks to me
>> like the CPEs are being hammered by refresh requests from genieacs.
>> I have set the inform interval to 900 seconds but in spite of that they
>> seem to be informing every 15-30 seconds at least. This stops when I
>> remove the refreshObject task from the queue manually and they go back to
>> informing at regular intervals. If I refresh the CPE manually
>> through the GUI it refreshes sucessfully and the task is removed without
>> problems.
>> There are no faults in the faults tab in the GUI.
>> This seems to happen on all types of CPEs. We got a few Zyxel CPEs and
>> this happens to all of them. VMG1312-B10A, VMG8924-B10A and P-870HN-51b.
>>
>> There are no errors to speak of in the genieacs error log. Tailing the
>> console log shows a non-stop stream of "Started task refreshObject()" but
>> nothing else out of the ordinary.
>>
>> I'm completely stuck, anyone know what the problem could be?
>>
>> --
>>
>> Best regards,
>> Grímur Daníelsson
>> Software Developer
>> Sales & Services
>>
>> [image: cid:image003.png at 01D09C51.3470DC00]
>>
>> Sími: +354 520-4000 - * <grimurd at snerpa.is>grimurd at snerpa.is
>> <grimurd at snerpa.is>*
>> Snerpa ehf - Mánagata 6 - 400 Ísafjörður
>> <http://www.snerpa.is>http://www.snerpa.is - Lagalegur fyrirvari
>> <http://snerpa.is/disclaimer/>
>> --
>> *Steve Hawkes*
>> Systems Developer
>> *Zen Internet*
>> Main Switchboard: 01706 902000
>> Web: zen.co.uk
>>
>> Winner of 'Services Company of the Year' at the UK IT Industry Awards
>>
>> This message is private and confidential. If you have received this
>> message in error, please notify us and remove it from your system.
>>
>> Zen Internet Limited may monitor email traffic data to manage billing, to
>> handle customer enquiries and for the prevention and detection of fraud. We
>> may also monitor the content of emails sent to and/or from Zen Internet
>> Limited for the purposes of security, staff training and to monitor quality
>> of service.
>>
>> Zen Internet Limited is registered in England and Wales, Sandbrook Park,
>> Sandbrook Way, Rochdale, OL11 1RY Company No. 03101568 VAT Reg No. 686 0495
>> 01
>>
>>
>>
>> _______________________________________________
>> Users mailing list
>> Users at lists.genieacs.com
>> http://lists.genieacs.com/mailman/listinfo/users
>>
>>
>
>
>
> _______________________________________________
> Users mailing list
> Users at lists.genieacs.com
> http://lists.genieacs.com/mailman/listinfo/users
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.genieacs.com/pipermail/users/attachments/20160722/8d88e886/attachment.html>


More information about the Users mailing list