Query Regarding Firmware Upgrade

[Steve Hawkes]

Also check the logs on the CPE itself.
All it is saying here is it downloaded the file successfully. I had a problem where I had uploaded a file accidently as a Firmware Upgrade Image rather than a Vendor Configuration File.
The CPE would down load the file but in the CPE logs it showed an error as the file was not the type the CPE was expecting.

Thanks
Yak

-----Original Message-----
From: Users [mailto:users-bounces at lists.genieacs.com] On Behalf Of Oliver Kraitschy
Sent: 31 August 2016 07:03
To: Community support for GenieACS users <users at lists.genieacs.com>
Subject: Re: Query Regarding Firmware Upgrade

Hi,

did you enable debug output in config.json? Like that:

  ...
  "DEBUG" : true,
  ...

Then debug output should appear in the debug directory.

Greetings,
Oliver

On Wed, Aug 31, 2016 at 11:17:43AM +0530, Rupam Kumari wrote:
> Hi Team,
>
> I have tried both API and GUI to process the task(firmware update).
>
> 1)  Using API :
>
>     When perform the task using API it gives error and there is no logs
>     generated for this. below I have mentioned the response
>
>
>         HTTP/1.1 500 Internal Server Error
>
>         Connection: close
>
>         Date: Sat, 27 Aug 2016 10:15:51 GMT
>
>         Transfer-Encoding: chunked
>
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Steve Hawkes
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