Query Regarding Firmware Upgrade

Steve Hawkes steve.hawkes at zeninternet.co.uk
Tue Sep 6 08:50:48 EDT 2016

Also check the logs on the CPE itself.
All it is saying here is it downloaded the file successfully. I had a problem where I had uploaded a file accidently as a Firmware Upgrade Image rather than a Vendor Configuration File.
The CPE would down load the file but in the CPE logs it showed an error as the file was not the type the CPE was expecting.


-----Original Message-----
From: Users [mailto:users-bounces at lists.genieacs.com] On Behalf Of Oliver Kraitschy
Sent: 31 August 2016 07:03
To: Community support for GenieACS users <users at lists.genieacs.com>
Subject: Re: Query Regarding Firmware Upgrade


did you enable debug output in config.json? Like that:

  "DEBUG" : true,

Then debug output should appear in the debug directory.


On Wed, Aug 31, 2016 at 11:17:43AM +0530, Rupam Kumari wrote:
> Hi Team,
> I have tried both API and GUI to process the task(firmware update).
> 1)  Using API :
>     When perform the task using API it gives error and there is no logs
>     generated for this. below I have mentioned the response
>         HTTP/1.1 500 Internal Server Error
>         Connection: close
>         Date: Sat, 27 Aug 2016 10:15:51 GMT
>         Transfer-Encoding: chunked
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