Warning "Unrecognized command key" in TransferComplete message

Zaid Abdulla zaid at genieacs.com
Thu Aug 2 13:59:11 EDT 2018


On Thu, 2018-08-02 at 13:44 +0200, Oliver Kraitschy wrote:
> when doing file downloads on some routers, I get the warning
> "Unrecognized
> command key" in the TransferComplete message. This has the effect
> that the
> download task is not removed from the task queue but executed
> endlessly.

I remember dealing with a similar issue. IIRC in my case the clinet
recieving the Download request doesn't wait until the session is
properly closed. Then when it later sends a TransferComplete message
Genie doesn't recognize it because it assumes that the original
Download request didn't go through.

Look for timeout errors in logs. Otherwise check the debug log and make
sure the command key in the Download and TransferComplete requests
match.

-- 
Zaid Abdulla <zaid at genieacs.com>



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