Device wont attach without serial number

[eric at aisling-technologies.com]

While this is the answer I expected, I am a little disappointed.  I was hoping someone knew some black magic work around.

 

Thanks anyhow.

 

From: Users <users-bounces at lists.genieacs.com> On Behalf Of Takim
Sent: Saturday, November 17, 2018 8:14 PM
To: Community support for GenieACS users <users at lists.genieacs.com>; 'Community support for GenieACS users' <users at lists.genieacs.com>
Subject: Re: Device wont attach without serial number

 

According to TR069 Document, this parameter is marked Required. So, sending this parameter is a must.

 

 

On Sat, Nov 17, 2018 at 23:29, eric at aisling-technologies.com <mailto:eric at aisling-technologies.com> 

<eric at aisling-technologies.com <mailto:eric at aisling-technologies.com> > wrote:

I have several devices that for whatever reason, do not report a serial number.  When I attempt to connect these devices to my genieacs instance, it is unsuccessful.  The same model devices from the same manufacturer that do show serial numbers connect just fine.  Is there a way to tell genieacs to ignore serial numbers if it cant see them and import the device anyhow?  I am working with the vendor on the serial number issue, but not getting very far and I need these devices to be visible.

 

Thank you.

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