unable to connect

[eric at aisling-technologies.com]

Thank you.

-----Original Message-----
From: Users <users-bounces at lists.genieacs.com> On Behalf Of Oliver Kraitschy
Sent: Wednesday, September 5, 2018 5:31 AM
To: Community support for GenieACS users <users at lists.genieacs.com>
Subject: Re: unable to connect

Hi Eric,

yes, it's an empty file. Delete it.

Greetings,
Oliver

On Tue, Sep 04, 2018 at 11:56:59PM -0400, eric at aisling-technologies.com wrote:
> When I run ‘rails server’, I get the following output…
> 
>  
> 
> admin at ip-172-31-0-251:/opt/genieacs-gui/bin$ rails server
> 
> => Booting WEBrick
> 
> => Rails 4.1.16 application starting in development on 
> http://0.0.0.0:3000
> 
> => Run `rails server -h` for more startup options
> 
> => Notice: server is listening on all interfaces (0.0.0.0). Consider 
> using
> 127.0.0.1 (--binding option)
> 
> => Ctrl-C to shutdown server
> 
> A server is already running. Check /opt/genieacs-gui/tmp/pids/server.pid.
> 
> Exiting
> 
>  
> 
> When I look at /opt/genieacs-gui/tmp/pids/server.pid it is blank.
> 
> Where do I go from here?
> 
>  
> 
> Thanks
> 
>  
> 
> From: Users <users-bounces at lists.genieacs.com> On Behalf Of Dan 
> Morphis
> Sent: Tuesday, September 4, 2018 9:35 PM
> To: Community support for GenieACS users <users at lists.genieacs.com>
> Subject: Re: unable to connect
> 
>  
> 
> Is the *development* web server running? Port 3000 is the built-in 
> ruby development web server.
> 
>  
> 
> -dan
> 
>  
> 
> On Tue, Sep 4, 2018 at 10:41 AM <eric at aisling-technologies.com> wrote:
> 
>     I have a test genieacs instance running and up until yesterday it was
>     working fine.  Butt when I attempt to connect to the gui at
>     http://35.171.217.31:3000, I receive the following error...
> 
>     This site can’t be reached
>     35.171.217.31 refused to connect.
>     • Search Google for https://www.google.com/search?q=171%20217%203000
>     ERR_CONNECTION_REFUSED
> 
>     I have confirmed that all firewall rules are correct, in fact I now have
>     port 3000 open to the world, but get the same results.  Where do I begin
>     troubleshooting this issue?
> 
>     Thank you.
> 
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