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<div>It looks like the preset isn’t running because the device is returning a fault. The device is nice enough to tell us what parameter is failing, which is:</div>
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<div>Device.Services.VoiceService.1.VoiceProfile.1.Line.1.Codec.X_GRANDSTREAM_AAL2G72632PayloadType</div>
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<div>I think the problem might be because the device actually says the parameter name has a space:</div>
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<div><Name>Device.Services.VoiceService.1.VoiceProfile.1.Line.1.Codec.X_GRANDSTREAM_AAL2G72632PayloadType </Name></div>
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<div>Genie is trimming that space off. That might be a bug in the firmware (typo), but the only way you’d be able to tell is if you use another ACS to get that parameter directly via an RPC call.</div>
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<div>-- </div>
<div>Manny Veloso</div>
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<div>Sr. Solutions Engineer</div>
<div>Smartrg.com</div>
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<span style="font-weight:bold">From: </span>Users <<a href="mailto:users-bounces@lists.genieacs.com">users-bounces@lists.genieacs.com</a>> on behalf of Agustín Bertamoni <<a href="mailto:abertamoni@stechs.com.ar">abertamoni@stechs.com.ar</a>><br>
<span style="font-weight:bold">Reply-To: </span>Community support for GenieACS users <<a href="mailto:users@lists.genieacs.com">users@lists.genieacs.com</a>><br>
<span style="font-weight:bold">Date: </span>Tuesday, August 18, 2015 at 10:09 AM<br>
<span style="font-weight:bold">To: </span>Community support for GenieACS users <<a href="mailto:users@lists.genieacs.com">users@lists.genieacs.com</a>><br>
<span style="font-weight:bold">Subject: </span>Re: ACS presets seems not work properly<br>
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<div class="gmail_extra">Without tag write action in the preset seems not execute the preset.. After initial Inform from CPE the ACS call a GetParameterNames method and then GetParameterValues which seems to fail in one parameter:</div>
<div class="gmail_extra">Fault response for task 55d36311609a456709312be9. Retrying after 300 seconds.</div>
<div class="gmail_extra">But de preset must execute anyway not?</div>
<div class="gmail_extra">Attached is a txt showing this flow.</div>
<div class="gmail_extra">Thanks in advance!</div>
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<div dir="ltr"><font style="background-color:rgb(255,255,255)" color="#999999" size="2">STECHS - Ing. Agustin Bertamoni<br>
Móvil: (+54911) 62183226<br>
Av. Boyacá 372 Piso 4º Oficina 401 (C1406BHF)<br>
Buenos Aires, Argentina</font></div>
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<div class="gmail_quote">On Tue, Aug 18, 2015 at 12:12 PM, Manny Veloso <span dir="ltr">
<<a href="mailto:manny.veloso@smartrg.com" target="_blank">manny.veloso@smartrg.com</a>></span> wrote:<br>
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<div>Does it work if you remove the tag?</div>
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<div>-- </div>
<div>Manny Veloso</div>
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<div>Sr. Solutions Engineer</div>
<div>Smartrg.com</div>
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<span style="font-weight:bold">From: </span>Users <<a href="mailto:users-bounces@lists.genieacs.com" target="_blank">users-bounces@lists.genieacs.com</a>> on behalf of Agustín Bertamoni <<a href="mailto:abertamoni@stechs.com.ar" target="_blank">abertamoni@stechs.com.ar</a>><br>
<span style="font-weight:bold">Reply-To: </span>Community support for GenieACS users <<a href="mailto:users@lists.genieacs.com" target="_blank">users@lists.genieacs.com</a>><br>
<span style="font-weight:bold">Date: </span>Tuesday, August 18, 2015 at 7:22 AM<br>
<span style="font-weight:bold">To: </span>Community support for GenieACS users <<a href="mailto:users@lists.genieacs.com" target="_blank">users@lists.genieacs.com</a>><br>
<span style="font-weight:bold">Subject: </span>Re: ACS presets seems not work properly<br>
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<div dir="ltr"><span style="font-size:12.8000001907349px">Dan</span>
<div style="font-size:12.8000001907349px">Thank you in advance for your answer! Yes nodes <span style="font-size:12.8000001907349px">Device.ManagementServer.</span><span style="font-size:12.8000001907349px">PeriodicInformEnable and .PeriodicInformInterval are
in the device model but ACS never execute the SetParameterValues method for this nodes. </span></div>
<div style="font-size:12.8000001907349px"><span style="font-size:12.8000001907349px">Anyone know if this is correct this message in the log:</span><br>
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<div style="font-size:12.8000001907349px">17 Aug 17:11:33 - 000B82-HT%2D502-000b8228c1b7: Presets discrepancy found</div>
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<div style="font-size:12.8000001907349px"><span style="font-size:12.8000001907349px">Finally, the present must write and schedule a task or directly execute a method? </span><br>
<div class="gmail_extra">Thanks again!</div>
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<div dir="ltr"><font style="background-color:rgb(255,255,255)" color="#999999" size="2">STECHS - Ing. Agustin Bertamoni<br>
Móvil: (+54911) 62183226<br>
Av. Boyacá 372 Piso 4º Oficina 401 (C1406BHF)<br>
Buenos Aires, Argentina</font></div>
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<div class="gmail_quote">On Mon, Aug 17, 2015 at 6:46 PM, Dan Morphis <span dir="ltr">
<<a href="mailto:dan@milkcarton.com" target="_blank">dan@milkcarton.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr"><span style="font-size:12.8000001907349px">You have probably already verified this, but do the nodes </span><span style="font-size:12.8000001907349px">Device.ManagementServer.</span><span style="font-size:12.8000001907349px">PeriodicInformEnable
and .</span><span style="font-size:12.8000001907349px">PeriodicInformInterval exist in the object model coming from the CPE?</span>
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<div style="font-size:12.8000001907349px"><span style="font-size:12.8000001907349px">The way you are using presets is correct</span></div>
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