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<p class="MsoNormal"><span lang="EN-GB">HY,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">I have tried for days with GenieACS different devices <u><span style="color:#5B9BD5">[FritzBox7272 with Firmware Version 120.06.30</span></u><span style="color:#5B9BD5"> and <u>YeaLinkT46G with Firmware Version 28.73.0.50]</u></span>
on the GUI to reboot or perform a factory reset. But it is always the message:<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:DE"><img width="261" height="48" id="Grafik_x0020_1" src="cid:image001.png@01D1A76F.5582F7F0"></span><span lang="EN-GB"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#212121;background:white">It`s in monitoring indeed evident that an inquiry (connection request) is started and the CPE is calling back with an inform request, but the requestet action (GUI) is not perform.
<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:#212121;background:white">I canīt see in the communication (see attachet Wireshark Record.txt) any hinds of the reboot / factory reset.
</span><span lang="EN"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">-In which queue the task depends<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN">-Where is the queue in which it depends <o:p>
</o:p></span></p>
<p class="MsoNormal"><span lang="EN"><o:p> </o:p></span></p>
<p class="MsoNormal"><u><span lang="EN">I have done get parameter Values with in the API:<o:p></o:p></span></u></p>
<p class="MsoNormal"><span lang="EN-GB">curl -i 'http://localhost:7557/devices/00040E-FRITZ%2521Box-C80E145F41CB/tasks?timeout=10000&connection_request' \<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"> -X POST \<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"> --data '{ "name": "getParameterValues", "parameterNames": ["InternetGatewayDevice.Time.NTPServer1", "InternetGatewayDevice.Time.Status"] }'<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN">Here is a recording of Wireshark to an insight into this communication between the GenieACS and the devices to have.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN">The communication looks the same for reboot or factory reset.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Who can help me here<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Many thanks for your help<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
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