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Hi Yak<br>
<br>
I had tried setting GET_PARAMETER_NAMES_DEPTH_THRESHOLD set to 3
without success.<br>
<br>
As per your suggestion i tried setting the session timeout first to
60 seconds, then to 120 seconds and reducing the depth threshold to
2. But that didn't make any difference. Some routers seemed to take<br>
longer between informs but others still seems to contact the ACS
every 30 seconds.<br>
<br>
How much did you raise the session timeout to?<br>
<br>
Regards, Grimur<br>
<br>
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<div class="moz-cite-prefix">On 07/21/2016 02:16 PM, Steve Hawkes
wrote:<br>
</div>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Hi
Grimur,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">We
have had a similar issue with
</span><span style="font-size:10.0pt">VMG1312s. We increased
the SESSION_TIMEOUT and changed the
GET_PARAMETER_NAMES_DEPTH_THRESHOLD to 2 so it does the
tree in sections. Trying to get the whole tree on 1312s
seems to take for ever and Genie give up waiting.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">I did try
setting the GET_PARAMETER_NAMES_DEPTH_THRESHOLD to 3 but
though it worked it was marginally slower to get through the
whole tree.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Thanks<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Yak</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext" lang="EN-US">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext" lang="EN-US"> Users
[<a class="moz-txt-link-freetext" href="mailto:users-bounces@lists.genieacs.com">mailto:users-bounces@lists.genieacs.com</a>]
<b>On Behalf Of </b>Grímur Daníelsson<br>
<b>Sent:</b> 21 July 2016 10:11<br>
<b>To:</b> Community support for GenieACS users
<a class="moz-txt-link-rfc2396E" href="mailto:users@lists.genieacs.com"><users@lists.genieacs.com></a><br>
<b>Subject:</b> Automatic refreshObject task is never
removed from task queue<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Hello
everyone<br>
<br>
I'm having problems with the refreshObject tasks on our
CPEs. <br>
<br>
The tasks never seem to be completed and because of that it
looks to me like the CPEs are being hammered by refresh
requests from genieacs.
<br>
I have set the inform interval to 900 seconds but in spite
of that they seem to be informing every 15-30 seconds at
least. This stops when I<br>
remove the refreshObject task from the queue manually and
they go back to informing at regular intervals. If I refresh
the CPE manually<br>
through the GUI it refreshes sucessfully and the task is
removed without problems.<br>
There are no faults in the faults tab in the GUI.<br>
This seems to happen on all types of CPEs. We got a few
Zyxel CPEs and this happens to all of them. VMG1312-B10A,
VMG8924-B10A and P-870HN-51b.<br>
<br>
There are no errors to speak of in the genieacs error log.
Tailing the console log shows a non-stop stream of "Started
task refreshObject()" but nothing else out of the ordinary.<br>
<br>
I'm completely stuck, anyone know what the problem could be?</span><o:p></o:p></p>
<div>
<p class="MsoNormal">-- <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;color:#505050">Best regards,<br>
</span><span style="font-size:10.0pt;color:#ED7D31">Grímur
Daníelsson</span><span style="font-size:10.0pt;color:#505050"><br>
Software Developer<br>
Sales & Services</span><o:p></o:p></p>
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<span style="font-family:arial;font-size:10px;margin:0px">--<br>
<b>Steve Hawkes</b><br>
Systems Developer<br>
<b>Zen Internet</b><br>
</span><span style="font-family:arial;font-size:10px;margin:0px">Main
Switchboard: 01706 902000</span><br>
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zen.co.uk<br>
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<p style="font-family:arial;font-size:10px;color:#00928F;margin:0px">Winner
of 'Services Company of the Year' at the UK IT Industry Awards<br>
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