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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Hi Grimur,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">We have had a similar issue with
</span><span style="font-size:10.0pt">VMG1312s. We increased the SESSION_TIMEOUT and changed the GET_PARAMETER_NAMES_DEPTH_THRESHOLD to 2 so it does the tree in sections. Trying to get the whole tree on 1312s seems to take for ever and Genie give up waiting.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">I did try setting the GET_PARAMETER_NAMES_DEPTH_THRESHOLD to 3 but though it worked it was marginally slower to get through the whole tree.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Thanks<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Yak</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext"> Users [mailto:users-bounces@lists.genieacs.com]
<b>On Behalf Of </b>Grímur Daníelsson<br>
<b>Sent:</b> 21 July 2016 10:11<br>
<b>To:</b> Community support for GenieACS users <users@lists.genieacs.com><br>
<b>Subject:</b> Automatic refreshObject task is never removed from task queue<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Hello everyone<br>
<br>
I'm having problems with the refreshObject tasks on our CPEs. <br>
<br>
The tasks never seem to be completed and because of that it looks to me like the CPEs are being hammered by refresh requests from genieacs.
<br>
I have set the inform interval to 900 seconds but in spite of that they seem to be informing every 15-30 seconds at least. This stops when I<br>
remove the refreshObject task from the queue manually and they go back to informing at regular intervals. If I refresh the CPE manually<br>
through the GUI it refreshes sucessfully and the task is removed without problems.<br>
There are no faults in the faults tab in the GUI.<br>
This seems to happen on all types of CPEs. We got a few Zyxel CPEs and this happens to all of them. VMG1312-B10A, VMG8924-B10A and P-870HN-51b.<br>
<br>
There are no errors to speak of in the genieacs error log. Tailing the console log shows a non-stop stream of "Started task refreshObject()" but nothing else out of the ordinary.<br>
<br>
I'm completely stuck, anyone know what the problem could be?</span><o:p></o:p></p>
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<p class="MsoNormal">-- <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;color:#505050">Best regards,<br>
</span><span style="font-size:10.0pt;color:#ED7D31">Grímur Daníelsson</span><span style="font-size:10.0pt;color:#505050"><br>
Software Developer<br>
Sales & Services</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><img width="178" height="48" id="_x0000_i1025" src="cid:image001.png@01D1E362.BE005CD0" alt="cid:image003.png@01D09C51.3470DC00"></span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:8.0pt;color:#505050">Sími: +354 520-4000 -
</span><u><span style="font-size:8.0pt;color:#ED7D31"><a href="mailto:grimurd@snerpa.is">grimurd@snerpa.is</a></span></u><span style="font-size:8.0pt;color:#505050"><br>
Snerpa ehf - Mánagata 6 - 400 Ísafjörður<br>
</span><span style="font-size:8.0pt;color:#ED7D31"><a href="http://www.snerpa.is">http://www.snerpa.is</a></span><span style="font-size:8.0pt;color:#505050"> -
</span><span style="font-size:8.0pt;color:#ED7D31"><a href="http://snerpa.is/disclaimer/"><span style="color:#ED7D31">Lagalegur fyrirvari</span></a>
</span><o:p></o:p></p>
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