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Unfortunately this made no difference. The refreshObject tasks still
aren't showing up as completed and CPEs are still informing every
20-30 seconds.<br>
<br>
The odd thing is that I'm getting "Started task" in the log for the
same devices every ~15 seconds. So it's as if the refreshObject task
is failing and restarting but I get no faulty tasks.<br>
<br>
I also occasionally get these errors in the error log
"xmlMallocBreakpoint reached on block 0" but it does not happen that
regularly. Only every couple of hours.<br>
<br>
Regards, Grímur<br>
<br>
<br>
<div class="moz-cite-prefix">On 07/21/2016 05:03 PM, Dan Morphis
wrote:<br>
</div>
<blockquote cite="mid:CAHwrMLd-s_qSLGU3ZeohtXAVNh-zfYhtN1M4fUWf4tdJS6K5pQ@mail.gmail.com" type="cite">
<div dir="ltr">I had to set <span style="font-size:13.3333px">GET_PARAMETER_NAMES_DEPTH_</span><span style="font-size:13.3333px">THRESHOLD</span> to 3, and <span style="font-size:13.3333px">SESSION_TIMEOUT to 120</span> for
the ZyXel stuff to work. Try that.</div>
<div class="gmail_extra"><br>
<div class="gmail_quote">On Thu, Jul 21, 2016 at 7:20 AM, Grímur
Daníelsson <span dir="ltr"><<a moz-do-not-send="true" href="mailto:grimurd@snerpa.is" target="_blank">grimurd@snerpa.is</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">
<div text="#000000" bgcolor="#FFFFFF"> Hi Yak<br>
<br>
I had tried setting GET_PARAMETER_NAMES_DEPTH_THRESHOLD
set to 3 without success.<br>
<br>
As per your suggestion i tried setting the session timeout
first to 60 seconds, then to 120 seconds and reducing the
depth threshold to 2. But that didn't make any difference.
Some routers seemed to take<br>
longer between informs but others still seems to contact
the ACS every 30 seconds.<br>
<br>
How much did you raise the session timeout to?<br>
<br>
Regards, Grimur
<div>
<div class="h5"><br>
<br>
<div><br>
<div>
<div> </div>
</div>
</div>
<div>On 07/21/2016 02:16 PM, Steve Hawkes wrote:<br>
</div>
<blockquote type="cite">
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Hi
Grimur,</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">We
have had a similar issue with </span><span style="font-size:10.0pt">VMG1312s. We
increased the SESSION_TIMEOUT and changed the
GET_PARAMETER_NAMES_DEPTH_THRESHOLD to 2 so
it does the tree in sections. Trying to get
the whole tree on 1312s seems to take for ever
and Genie give up waiting.</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">I did try setting the
GET_PARAMETER_NAMES_DEPTH_THRESHOLD to 3 but
though it worked it was marginally slower to
get through the whole tree.</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt"> </span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Thanks</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Yak</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span></p>
<div>
<div style="border:none;border-top:solid #e1e1e1
1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext" lang="EN-US">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext" lang="EN-US"> Users [<a moz-do-not-send="true" href="mailto:users-bounces@lists.genieacs.com" target="_blank"><a class="moz-txt-link-freetext" href="mailto:users-bounces@lists.genieacs.com">mailto:users-bounces@lists.genieacs.com</a></a>]
<b>On Behalf Of </b>Grímur Daníelsson<br>
<b>Sent:</b> 21 July 2016 10:11<br>
<b>To:</b> Community support for GenieACS
users <a moz-do-not-send="true" href="mailto:users@lists.genieacs.com" target="_blank"><users@lists.genieacs.com></a><br>
<b>Subject:</b> Automatic refreshObject
task is never removed from task queue</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-size:10.0pt">Hello everyone<br>
<br>
I'm having problems with the refreshObject
tasks on our CPEs. <br>
<br>
The tasks never seem to be completed and
because of that it looks to me like the CPEs
are being hammered by refresh requests from
genieacs. <br>
I have set the inform interval to 900 seconds
but in spite of that they seem to be informing
every 15-30 seconds at least. This stops when
I<br>
remove the refreshObject task from the queue
manually and they go back to informing at
regular intervals. If I refresh the CPE
manually<br>
through the GUI it refreshes sucessfully and
the task is removed without problems.<br>
There are no faults in the faults tab in the
GUI.<br>
This seems to happen on all types of CPEs. We
got a few Zyxel CPEs and this happens to all
of them. VMG1312-B10A, VMG8924-B10A and
P-870HN-51b.<br>
<br>
There are no errors to speak of in the
genieacs error log. Tailing the console log
shows a non-stop stream of "Started task
refreshObject()" but nothing else out of the
ordinary.<br>
<br>
I'm completely stuck, anyone know what the
problem could be?</span></p>
<div>
<p class="MsoNormal">-- </p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#505050">Best
regards,<br>
</span><span style="font-size:10.0pt;color:#ed7d31">Grímur
Daníelsson</span><span style="font-size:10.0pt;color:#505050"><br>
Software Developer<br>
Sales & Services</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><img moz-do-not-send="true" alt="cid:image003.png@01D09C51.3470DC00" height="48" width="178"></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;color:#505050">Sími:
<a moz-do-not-send="true" href="tel:%2B354%20520-4000" value="+3545204000" target="_blank">+354
520-4000</a> - </span><u><span style="font-size:8.0pt;color:#ed7d31"><a moz-do-not-send="true" href="mailto:grimurd@snerpa.is" target="_blank"><a class="moz-txt-link-abbreviated" href="mailto:grimurd@snerpa.is">grimurd@snerpa.is</a></a></span></u><span style="font-size:8.0pt;color:#505050"><br>
Snerpa ehf - Mánagata 6 - 400 Ísafjörður<br>
</span><span style="font-size:8.0pt;color:#ed7d31"><a moz-do-not-send="true" href="http://www.snerpa.is" target="_blank"><a class="moz-txt-link-freetext" href="http://www.snerpa.is">http://www.snerpa.is</a></a></span><span style="font-size:8.0pt;color:#505050"> - </span><span style="font-size:8.0pt;color:#ed7d31"><a moz-do-not-send="true" href="http://snerpa.is/disclaimer/" target="_blank"><span style="color:#ed7d31">Lagalegur
fyrirvari</span></a> </span></p>
</div>
</div>
<span style="font-family:arial;font-size:10px;margin:0px">--<br>
<b>Steve Hawkes</b><br>
Systems Developer<br>
<b>Zen Internet</b><br>
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Switchboard: 01706 902000</span><br>
<span style="font-family:arial;font-size:10px;margin:0px">Web:
<a moz-do-not-send="true" href="http://zen.co.uk" target="_blank">zen.co.uk</a><br>
</span><br>
<p style="font-family:arial;font-size:10px;color:#00928f;margin:0px">Winner
of 'Services Company of the Year' at the UK IT
Industry Awards<br>
<br>
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