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This seems to somehow be related to apache which I'm using as a
reverse proxy in front of genieacs.<br>
<br>
If I configure my devices to talk to genieacs directly the tasks are
finished properly.<br>
<br>
Does anyone have an example config for apache that works with
genieacs? Or is apache not suitable for this purpose?<br>
<br>
Regards, Grímur<br>
<br>
<span style="font-size:8.0pt;color:#ED7D31"></span><span style="font-size:8.0pt; color:#ED7D31"><a href="redir.aspx?C=b907d32f5c804528a8dbaad5e0461db6&URL=http%3a%2f%2fsnerpa.is%2fdisclaimer%2f" target="_blank"><span style="color:#ED7D31"></span></a></span><span style="font-size:8.0pt; color:#505050"></span>
<div class="moz-signature">On 07/22/2016 09:03 AM, Grímur Daníelsson
wrote:<br>
</div>
<blockquote cite="mid:34465A9B0231AE4BAAE2DF92AC7A928D02DE2133CBDD@INNI.Snerpaehf.local" type="cite">
Unfortunately this made no difference. The refreshObject tasks
still aren't showing up as completed and CPEs are still informing
every 20-30 seconds.<br>
<br>
The odd thing is that I'm getting "Started task" in the log for
the same devices every ~15 seconds. So it's as if the
refreshObject task is failing and restarting but I get no faulty
tasks.<br>
<br>
I also occasionally get these errors in the error log
"xmlMallocBreakpoint reached on block 0" but it does not happen
that regularly. Only every couple of hours.<br>
<br>
Regards, Grímur<br>
<br>
<br>
<div class="moz-cite-prefix">On 07/21/2016 05:03 PM, Dan Morphis
wrote:<br>
</div>
<blockquote cite="mid:CAHwrMLd-s_qSLGU3ZeohtXAVNh-zfYhtN1M4fUWf4tdJS6K5pQ@mail.gmail.com" type="cite">
<div dir="ltr">I had to set <span style="font-size:13.3333px">GET_PARAMETER_NAMES_DEPTH_</span><span style="font-size:13.3333px">THRESHOLD</span> to 3, and <span style="font-size:13.3333px">SESSION_TIMEOUT to 120</span> for
the ZyXel stuff to work. Try that.</div>
<div class="gmail_extra"><br>
<div class="gmail_quote">On Thu, Jul 21, 2016 at 7:20 AM,
Grímur Daníelsson <span dir="ltr">
<<a moz-do-not-send="true" href="mailto:grimurd@snerpa.is" target="_blank">grimurd@snerpa.is</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">
<div text="#000000" bgcolor="#FFFFFF">Hi Yak<br>
<br>
I had tried setting GET_PARAMETER_NAMES_DEPTH_THRESHOLD
set to 3 without success.<br>
<br>
As per your suggestion i tried setting the session
timeout first to 60 seconds, then to 120 seconds and
reducing the depth threshold to 2. But that didn't make
any difference. Some routers seemed to take<br>
longer between informs but others still seems to contact
the ACS every 30 seconds.<br>
<br>
How much did you raise the session timeout to?<br>
<br>
Regards, Grimur
<div>
<div class="h5"><br>
<br>
<div><br>
<div>
</div>
</div>
<div>On 07/21/2016 02:16 PM, Steve Hawkes wrote:<br>
</div>
<blockquote type="cite">
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Hi
Grimur,</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">We
have had a similar issue with
</span><span style="font-size:10.0pt">VMG1312s.
We increased the SESSION_TIMEOUT and changed
the GET_PARAMETER_NAMES_DEPTH_THRESHOLD to
2 so it does the tree in sections. Trying to
get the whole tree on 1312s seems to take
for ever and Genie give up waiting.</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">I did try setting
the GET_PARAMETER_NAMES_DEPTH_THRESHOLD to 3
but though it worked it was marginally
slower to get through the whole tree.</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt"> </span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Thanks</span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Yak</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span></p>
<div>
<div style="border:none;border-top:solid
#e1e1e1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext" lang="EN-US">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:windowtext" lang="EN-US"> Users [<a moz-do-not-send="true" class="moz-txt-link-freetext" href="mailto:users-bounces@lists.genieacs.com"><a class="moz-txt-link-freetext" href="mailto:users-bounces@lists.genieacs.com">mailto:users-bounces@lists.genieacs.com</a></a>]
<b>On Behalf Of </b>Grímur Daníelsson<br>
<b>Sent:</b> 21 July 2016 10:11<br>
<b>To:</b> Community support for
GenieACS users <a moz-do-not-send="true" href="mailto:users@lists.genieacs.com" target="_blank">
<a class="moz-txt-link-rfc2396E" href="mailto:users@lists.genieacs.com"><users@lists.genieacs.com></a></a><br>
<b>Subject:</b> Automatic refreshObject
task is never removed from task queue</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="font-size:10.0pt">Hello everyone<br>
<br>
I'm having problems with the refreshObject
tasks on our CPEs. <br>
<br>
The tasks never seem to be completed and
because of that it looks to me like the CPEs
are being hammered by refresh requests from
genieacs.
<br>
I have set the inform interval to 900
seconds but in spite of that they seem to be
informing every 15-30 seconds at least. This
stops when I<br>
remove the refreshObject task from the queue
manually and they go back to informing at
regular intervals. If I refresh the CPE
manually<br>
through the GUI it refreshes sucessfully and
the task is removed without problems.<br>
There are no faults in the faults tab in the
GUI.<br>
This seems to happen on all types of CPEs.
We got a few Zyxel CPEs and this happens to
all of them. VMG1312-B10A, VMG8924-B10A and
P-870HN-51b.<br>
<br>
There are no errors to speak of in the
genieacs error log. Tailing the console log
shows a non-stop stream of "Started task
refreshObject()" but nothing else out of the
ordinary.<br>
<br>
I'm completely stuck, anyone know what the
problem could be?</span></p>
<div>
<p class="MsoNormal">-- </p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#505050">Best
regards,<br>
</span><span style="font-size:10.0pt;color:#ed7d31">Grímur
Daníelsson</span><span style="font-size:10.0pt;color:#505050"><br>
Software Developer<br>
Sales & Services</span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><img moz-do-not-send="true" alt="cid:image003.png@01D09C51.3470DC00" height="48" width="178"></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;color:#505050">Sími:
<a moz-do-not-send="true" href="tel:%2B354%20520-4000" value="+3545204000" target="_blank">
+354 520-4000</a> - </span><u><span style="font-size:8.0pt;color:#ed7d31"><a moz-do-not-send="true" class="moz-txt-link-abbreviated" href="mailto:grimurd@snerpa.is"><a class="moz-txt-link-abbreviated" href="mailto:grimurd@snerpa.is">grimurd@snerpa.is</a></a></span></u><span style="font-size:8.0pt;color:#505050"><br>
Snerpa ehf - Mánagata 6 - 400 Ísafjörður<br>
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