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</head><body><p>Thank you Sergio,</p><p>So you've confirmed the issue is with Grandstreams firmware and not GenieACS's interpretation of the parameters passed by the TR69 protocol?</p><p>Kris <br></p><div class="io-ox-signature"></div><blockquote type="cite">On November 14, 2016 at 6:27 AM Sergio Fernández <sergio.fernandez@electronicamartinez.com> wrote:<br><br><p>I have been working with these devices, and, after some months talking with them about that problem, they fixed it in the beta version.</p><p>Now I don't know if they have released the beta in production, but try to update the firmware and see if it works.</p><p>Manny, one question. How do you deactivate the refresh task? I didn't know it could be done</p><p>Sergio Fernández</p><div class="ox-fdf155bb13-gmail_extra"><br><div class="ox-fdf155bb13-gmail_quote">El 10 nov. 2016 19:49, Manny Veloso <manny.veloso@smartrg.com> escribió:<br><blockquote><div style="word-wrap: break-word; font-size: 14px; font-family: 'calibri' , sans-serif;"><div><div>That seems to imply that the CPE is telling Genie that the parameter exists, but when genie goes to get that parameter the CPE says it doesn’t exist.</div><div><br></div><div>You’ll probably have to turn the refresh task off. Can you do that on a per-device basis?</div><div> <br></div></div></div><div><br></div><div>---</div><p><span style="font-size: 10pt; font-family: 'trebuchet ms'; color: #009639;">Manny Veloso </span><span style="font-size: 10pt; font-family: 'trebuchet ms';">/ technical person</span></p><p><span style="font-size: 10pt; font-family: 'trebuchet ms';">o: +360 859 1780</span></p><p><br></p><p><span style="font-size: 10pt; font-family: 'trebuchet ms';"> </span></p><p> <br></p><p><span style="font-size: 10pt; font-family: 'trebuchet ms';">Follow </span><a href="http://www.smartrg.com/"><span style="font-size: 10pt; font-family: 'trebuchet ms';">SmartRG</span></a><span style="font-size: 10pt; font-family: 'trebuchet ms';"> news and events on </span><a href="https://www.facebook.com/SmartRG?fref=ts"><span style="font-size: 10pt; font-family: 'trebuchet ms';">Facebook</span></a> <span style="font-size: 10pt; font-family: 'trebuchet ms'; color: #009639;">|</span> <a href="https://twitter.com/SRGcrew"><span style="font-size: 10pt; font-family: 'trebuchet ms';">Twitter</span></a> <span style="font-size: 10pt; font-family: 'trebuchet ms'; color: #009639;">|</span> <a href="https://www.linkedin.com/company/2568791?trk=vsrp_companies_res_name&trkInfo=VSRPsearchId%3A80173221376409258784%2CVSRPtargetId%3A2568791%2CVSRPcmpt%3Aprimary"><span style="font-size: 10pt; font-family: 'trebuchet ms';">LinkedIn</span></a> <span style="font-size: 10pt; font-family: 'trebuchet ms'; color: #009639;">|</span> <a href="https://www.youtube.com/channel/UCxs7PruCYyHnuAVHO_oQAmQ"><span style="font-size: 10pt; font-family: 'trebuchet ms';">YouTube</span></a></p><div><br></div><div style="font-family: 'calibri'; font-size: 12pt; text-align: left; color: black; border-bottom: none; border-left: none; border-top: #b5c4df 1pt solid; border-right: none; padding: 3pt 0in 0in 0in;"><span style="font-weight: bold;">From: </span>Users on behalf of Kris Germann<br> <span style="font-weight: bold;">Reply-To: </span>Community support for GenieACS users<br> <span style="font-weight: bold;">Date: </span>Wednesday, November 9, 2016 at 9:05 AM<br> <span style="font-weight: bold;">To: </span>"<a href="mailto:users@lists.genieacs.com">users@lists.genieacs.com</a>"<br> <span style="font-weight: bold;">Subject: </span>HT-701 & other device interoperability<br></div><div><br></div><p style="font-family: '-webkit-standard'; font-style: normal; font-weight: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;">Getting the following fault when attaching a Grandstream HT-701, as I understand this it looks like the CPE is passing the wrong or malformed variable to GenieACS so it can't capture it.</p><p style="font-family: '-webkit-standard'; font-style: normal; font-weight: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;">Where can I modify the accepted parameters so this fault doesn't occur?</p><p style="font-family: '-webkit-standard'; font-style: normal; font-weight: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;">The error is causing the CPE to have very limited configurability (I can only view the LAN IP and model number... that's about it).</p><p style="font-family: '-webkit-standard'; font-style: normal; font-weight: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;">Device.Services.VoiceService.1.VoiceProfile.1.Line.1.Codec.X_GRANDSTREAM_AAL2G72632PayloadType not found</p><p style="font-family: '-webkit-standard'; font-style: normal; font-weight: normal; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px;">Kris</p></blockquote></div><br></div>_______________________________________________ Users mailing list Users@lists.genieacs.com http://lists.genieacs.com/mailman/listinfo/users</blockquote></body></html>