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Not that much. I'm pretty new here, compared to the ones that have
been working in this field for years. (I did not know the existence
of TR-069 and GenieACS since less than 2 years ago)<br>
<br>
<div class="moz-forward-container"> Normally, if it does not work,
it is a problem of the CPEs not following the standards. I also
have been fighting all the time with some Chinese CPEs which would
not connect to GenieACS, and the problems that arise are mainly
theirs. You can make workarounds, as you can see from other
e-mails here, but you have to manually modify internal code. If
you're lucky, you will be only changing config files, but most of
the errors can't be solved that easy way.<br>
<br>
Appart from that, I suggest you using the v1.0 for now. As you can
see, v1.1alpha doesn't fetch the entire list of parameters, and
you have to make some changes to it.<br>
<br>
Good luck!<br>
<br>
<div class="moz-cite-prefix">El 14/11/16 a las 21:51, Kris Germann
escribió:<br>
</div>
<blockquote
cite="mid:A6DF0CF2-E710-41B2-B60F-DC77103F06A1@portal.net.co"
type="cite">
<meta http-equiv="Content-Type" content="text/html;
charset=utf-8">
Thank you very much.
<div class=""><br class="">
</div>
<div class="">Are you familiar with GenieACS and making it
compatible with other CPE’s? We’re having issues with quite a
few it seems since our upgrade to 1.1.0Alpha, it seems as
nothing is reporting any details beyond my example below.</div>
<div class=""><br class="">
</div>
<div class="">Kris</div>
<div class=""><br class="">
<div>
<blockquote type="cite" class="">
<div class="">On Nov 14, 2016, at 3:42 PM, Sergio <<a
moz-do-not-send="true"
href="mailto:sergio.fernandez@electronicamartinez.com"
class="">sergio.fernandez@electronicamartinez.com</a>>
wrote:</div>
<br class="Apple-interchange-newline">
<div class="">
<meta content="text/html; charset=utf-8"
http-equiv="Content-Type" class="">
<div bgcolor="#FFFFFF" text="#000000" class="">
<p class="">Sorry, I was mistaken. They sent us an
alfa version fixing the problem. That's why it is
not on the firmware's page.<br class="">
<br class="">
That's what they told us in a message a month ago in
their helpdesk:<br class="">
<br class="">
</p>
<p class="">Hi Sergio, <br class="">
Thank you for contacting Grandstream Networks EMEA
Support center.<br class="">
Please note that an official version is currently
under QA testing, we will released as soon as we
finish our QA testing, Thanks.<br class="">
Best Regards, <br class="">
Abdenasser</p>
<p class=""><br class="">
If you want to try with the alpha, here it is, an
internal link: <a moz-do-not-send="true"
class="moz-txt-link-freetext"
href="http://malab.grandstream.com/firmware/HT7XX/0.0.9.2/">http://malab.grandstream.com/firmware/HT7XX/0.0.9.2/</a></p>
<p class=""><br class="">
</p>
<p class="">Sergio Fernández<br class="">
</p>
<br class="">
<div class="moz-cite-prefix">El 14/11/16 a las 21:24,
Kris Germann escribió:<br class="">
</div>
<blockquote
cite="mid:FC77EF99-A8D3-4115-A3E8-1452C99A2052@portal.net.co"
type="cite" class="">
<meta http-equiv="Content-Type" content="text/html;
charset=utf-8" class="">
Thank you, when I look up my HT701, I only get this
info:<br>
<br>
<div class="">
<div class="">I am running as you can see firmware
version 1.0.8.2 and am running GenieACS
1.1.0Alpha</div>
<div class=""><br class="">
</div>
<div class="">Kris</div>
<div class=""><br class="">
<div class="">
<blockquote type="cite" class="">
<div class="">On Nov 14, 2016, at 2:52 PM,
Sergio Fernández <<a
moz-do-not-send="true"
href="mailto:sergio.fernandez@electronicamartinez.com"
class="">sergio.fernandez@electronicamartinez.com</a>>
wrote:</div>
<br class="Apple-interchange-newline">
<div class="">
<p dir="ltr" class="">You're welcome, Kris</p>
<p dir="ltr" class="">With the version
1.0.8.2 the errors must be fixed. When I
analyzed the data, the problem was
malformed XML the HT701 sent. I don't
know how it was working in other ACSs.</p>
<p dir="ltr" class="">It happened the same
to the HT502 and with the GXV3275.
Surprisingly, the GXP1610 worked great
from the beggining. </p>
<p dir="ltr" class="">Sergio Fernández </p>
<div class="gmail_extra"><br class="">
<div class="gmail_quote">El 14 nov. 2016
16:41, Kris Germann <<a
moz-do-not-send="true"
href="mailto:kgermann@portal.net.co"
class="">kgermann@portal.net.co</a>>
escribió:<br type="attribution"
class="">
<blockquote class="quote"
style="margin:0 0 0
.8ex;border-left:1px #ccc
solid;padding-left:1ex">
<div class="">
<p class="">Thank you Sergio,</p>
<p class="">So you've confirmed
the issue is with Grandstreams
firmware and not GenieACS's
interpretation of the parameters
passed by the TR69 protocol?</p>
<p class="">Kris <br class="">
</p>
<blockquote class="">On November
14, 2016 at 6:27 AM Sergio
Fernández <<a
moz-do-not-send="true"
href="mailto:sergio.fernandez@electronicamartinez.com"
class="">sergio.fernandez@electronicamartinez.com</a>>
wrote:<br class="">
<br class="">
<p class="">I have been working
with these devices, and, after
some months talking with them
about that problem, they fixed
it in the beta version.</p>
<p class="">Now I don't know if
they have released the beta in
production, but try to update
the firmware and see if it
works.</p>
<p class="">Manny, one question.
How do you deactivate the
refresh task? I didn't know it
could be done</p>
<p class="">Sergio Fernández</p>
<div class=""><br class="">
<div class="">El 10 nov. 2016
19:49, Manny Veloso <<a
moz-do-not-send="true"
href="mailto:manny.veloso@smartrg.com"
class="">manny.veloso@smartrg.com</a>>
escribió:<br class="">
<blockquote class="">
<div
style="word-wrap:break-word;font-size:14px;font-family:'calibri'
, sans-serif" class="">
<div class="">
<div class="">That
seems to imply that
the CPE is telling
Genie that the
parameter exists,
but when genie goes
to get that
parameter the CPE
says it doesn’t
exist.</div>
<div class=""><br
class="">
</div>
<div class="">You’ll
probably have to
turn the refresh
task off. Can you do
that on a per-device
basis?</div>
<div class=""> <br
class="">
</div>
</div>
</div>
<div class=""><br class="">
</div>
<div class="">---</div>
<p class=""><span
style="font-size:10pt;font-family:'trebuchet
ms';color:#009639"
class="">Manny Veloso </span><span
style="font-size:10pt;font-family:'trebuchet ms'" class="">/ technical
person</span></p>
<p class=""><span
style="font-size:10pt;font-family:'trebuchet
ms'" class="">o: +360
859 1780</span></p>
<p class=""><br class="">
</p>
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style="font-size:10pt;font-family:'trebuchet
ms'" class=""> </span><br
class="webkit-block-placeholder">
</div>
<p class=""> <br class="">
</p>
<p class=""><span
style="font-size:10pt;font-family:'trebuchet
ms'" class="">Follow </span><a
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<div class=""><br class="">
</div>
<div style="font-family:
calibri; font-size:
12pt; text-align: left;
border-style: solid none
none; border-top-color:
rgb(181, 196, 223);
border-top-width: 1pt;
padding: 3pt 0in 0in;"
class=""><span
style="font-weight:bold"
class="">From: </span>Users
on behalf of Kris
Germann<br class="">
<span
style="font-weight:bold"
class="">Reply-To: </span>Community
support for GenieACS
users<br class="">
<span
style="font-weight:bold"
class="">Date: </span>Wednesday,
November 9, 2016 at 9:05
AM<br class="">
<span
style="font-weight:bold"
class="">To: </span>"<a
moz-do-not-send="true"
href="mailto:users@lists.genieacs.com" class="">users@lists.genieacs.com</a>"<br
class="">
<span
style="font-weight:bold"
class="">Subject: </span>HT-701
& other device
interoperability<br
class="">
</div>
<div class=""><br class="">
</div>
<p
style="font-style:normal;font-weight:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"
class="">Getting the
following fault when
attaching a Grandstream
HT-701, as I understand
this it looks like the
CPE is passing the wrong
or malformed variable to
GenieACS so it can't
capture it.</p>
<p
style="font-style:normal;font-weight:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"
class="">Where can I
modify the accepted
parameters so this fault
doesn't occur?</p>
<p
style="font-style:normal;font-weight:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"
class="">The error is
causing the CPE to have
very limited
configurability (I
can only view the LAN IP
and model number...
that's about it).</p>
<p
style="font-style:normal;font-weight:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"
class="">Device.Services.VoiceService.1.VoiceProfile.1.Line.1.Codec.X_GRANDSTREAM_AAL2G72632PayloadType
not found</p>
<p
style="font-style:normal;font-weight:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"
class="">Kris</p>
</blockquote>
</div>
<br class="">
</div>
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class="">Users@lists.genieacs.com</a>
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href="http://lists.genieacs.com/mailman/listinfo/users"
class="">http://lists.genieacs.com/mailman/listinfo/users</a></blockquote>
</div>
</blockquote>
</div>
<br class="">
</div>
</div>
</blockquote>
</div>
<br class="">
</div>
</div>
</blockquote>
<br class="">
</div>
</div>
</blockquote>
</div>
<br class="">
</div>
</blockquote>
<br>
<pre class="moz-signature" cols="72">--
Sergio Fernández
<a moz-do-not-send="true" class="moz-txt-link-abbreviated" href="mailto:sergio1993_1@hotmail.com">sergio1993_1@hotmail.com</a>
</pre>
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