<div dir="ltr">You need to look at the log on the device. This is a <b>device</b> issue.</div><div class="gmail_extra"><br><div class="gmail_quote">On Thu, Mar 2, 2017 at 11:08 PM, Jose Vela Delgado <span dir="ltr"><<a href="mailto:josevelacisco@gmail.com" target="_blank">josevelacisco@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div>I'm sorry Dan.</div><div><br></div><div>I did that and you told me that:</div><div><br></div><div><br></div><div><span style="color:rgb(119,119,0);font-family:"lucida sans unicode","lucida grande",arial,sans-serif;font-size:13px;font-weight:bold;background-color:rgb(255,255,238)">Device is offline</span><br></div><div><br></div><div><br></div><div>Any idea what I can do to the CPE to get it back?<br></div><br><br><div class="m_-5598122033641724648gmail-mt-signature">
</div><div class="gmail_extra"><span class=""><br clear="all"><div><div class="m_-5598122033641724648gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><font size="4">Jose Vela</font></div><div><font size="2"><i>Técnico de Networking Routing y Switching.<br></i></font></div><div><font size="4"><br></font></div><div><font size="4"><img src="https://dl.dropboxusercontent.com/u/16917061/ccna_routerswitching_med.jpg" width="96" height="96"> <img src="https://dl.dropboxusercontent.com/u/16917061/CCNA_security_med.jpg" width="96" height="96"><br></font></div><div dir="ltr"><br><div>Mira mi perfil profesional y conecta conmigo en LinkedIn <a href="https://mailtrack.io/trace/link/931be34fcc3896c42c1b3954ff148e2471ddf3ca?url=https%3A%2F%2Fes.linkedin.com%2Fin%2Fjose-vela-delgado&signature=6a559e1abac620e0" target="_blank">pinchando en este enlace.</a><br></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
<br></span><div><div class="h5"><div class="gmail_quote">2017-03-03 0:40 GMT+01:00 Dan Morphis <span dir="ltr"><<a href="mailto:dan@milkcarton.com" target="_blank">dan@milkcarton.com</a>></span>:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">Try to initiate a connection from the ACS to the CPE. To do this, pick a simple parameter (like InternetGatewayDevice.Manageme<wbr>ntServer.PeriodicInformInterva<wbr>l) and do a getParameterValues on it. This will cause GenieACS to make a connection to the ConnectionRequestURL on the CPE. If TR069 client on the CPE hasn't crashed, then the CPE should then make connection to the ACS.<div><br></div><div>-dan</div><div><br></div></div><div class="gmail_extra"><br><div class="gmail_quote"><div><div class="m_-5598122033641724648gmail-h5">On Thu, Mar 2, 2017 at 7:37 AM, Jose Vela Delgado <span dir="ltr"><<a href="mailto:josevelacisco@gmail.com" target="_blank">josevelacisco@gmail.com</a>></span> wrote:<br></div></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div><div class="m_-5598122033641724648gmail-h5"><div dir="ltr"><div><div>Hello friends.</div><div><br></div><div>Here I come with a small problem that I have with the GenieACS.</div><div><br></div><div>It turns out I have a perfectly setup CPE session with the GenieACS, but when I turn it off, for example, for 10 minutes or less, when I turn it back on, it no longer reconnects to the GenieACS.</div><div><br></div><div>The only thing that has solved it is to reset it from the factory. Is there any way to initiate connection with the GenieACS without getting to the end of factory reset?</div><div><br></div><div>I await your comments.</div><div>Greetings and thanks,</div></div><div><br></div><br clear="all"><div><div class="m_-5598122033641724648gmail-m_-8384012186760186603m_-1653923117477872250gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><font size="4">Jose Vela</font></div><div><font size="2"><i>Técnico de Networking Routing y Switching.<br></i></font></div><div><font size="4"><br></font></div><div><font size="4"><img src="https://dl.dropboxusercontent.com/u/16917061/ccna_routerswitching_med.jpg" width="96" height="96"> <img src="https://dl.dropboxusercontent.com/u/16917061/CCNA_security_med.jpg" width="96" height="96"><br></font></div><div dir="ltr"><br><div>Mira mi perfil profesional y conecta conmigo en LinkedIn <a href="https://mailtrack.io/trace/link/e90c678ebe9a0a2b6e8e7e50dfc4e169ee8debe7?url=https%3A%2F%2Fes.linkedin.com%2Fin%2Fjose-vela-delgado&signature=a5c433e2b60df3f6" target="_blank">pinchando en este enlace.</a><br></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>
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