<div dir="auto">7557 is the genieacs-nbi binary port. That means genieacs-GUI cannot reach it. Most of the times that means the binary is not running. You will have to start it. But you should also start the binaries genieacs-cwmp and genieacs-fs.<div dir="auto"><br></div><div dir="auto">I have a repo here to make the binaries services through systemd, in order to start/stop the binaries through "service genieacs-cwmp restart", for example. The repo is here: <a href="https://github.com/DrumSergio/genieacs-services">https://github.com/DrumSergio/genieacs-services</a> You would need to modify the files and set them up like the following: </div><div dir="auto"><br></div><div dir="auto"><div dir="auto">cp init-cwmp /etc/systemd/system/genieacs-cwmp.service</div><div dir="auto"><br></div><div dir="auto">systemctl enable genieacs-cwmp</div><div dir="auto"><br></div><div dir="auto">Hope that helps. </div><div dir="auto">Best regards</div><div dir="auto"><br><div data-smartmail="gmail_signature" dir="auto">Sergio Fernández Rubio - <a href="https://www.linkedin.com/in/sergiofdz">https://www.linkedin.com/in/sergiofdz</a><br>(+34) 687 016 994<br><a href="mailto:sergio19932@gmail.com">sergio19932@gmail.com</a></div></div></div></div><div class="gmail_extra"><br><div class="gmail_quote">El 11 oct. 2017 18:15,  <<a href="mailto:eric@aisling-technologies.com">eric@aisling-technologies.com</a>> escribió:<br type="attribution"><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div lang="EN-US" link="blue" vlink="purple"><div class="m_-7100506149141202874WordSection1"><p class="MsoNormal">So, I think I’m getting closer, I’m actually able to reach the GUI url now, but receive the following message.<u></u><u></u></p><p class="MsoNormal">              <span lang="EN" style="font-family:"Helvetica",sans-serif">Failed to open TCP connection to localhost:7557 (Connection refused - connect(2) for "localhost" port 7557)<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN" style="font-family:"Helvetica",sans-serif"><u></u> <u></u></span></p><p class="MsoNormal"><span lang="EN" style="font-family:"Helvetica",sans-serif">I did confirm that the port is open on my firewall.<u></u><u></u></span></p><p class="MsoNormal"><span lang="EN" style="font-family:"Helvetica",sans-serif"><u></u> <u></u></span></p><p class="MsoNormal"><span lang="EN" style="font-family:"Helvetica",sans-serif">Thank you</span><u></u><u></u></p><p class="MsoNormal"><a name="m_-7100506149141202874__MailEndCompose"><u></u> <u></u></a></p><span></span><div><div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b>From:</b> Users [mailto:<a href="mailto:users-bounces@lists.genieacs.com" target="_blank">users-bounces@lists.<wbr>genieacs.com</a>] <b>On Behalf Of </b>Eric Whalen<br><b>Sent:</b> Wednesday, October 11, 2017 11:28 AM<br><b>To:</b> Community support for GenieACS users <<a href="mailto:users@lists.genieacs.com" target="_blank">users@lists.genieacs.com</a>><br><b>Subject:</b> Re: New Debian 8 install<u></u><u></u></p></div></div><p class="MsoNormal"><u></u> <u></u></p><div><p class="MsoNormal" style="margin-bottom:12.0pt;background:white"><span style="font-family:"Arial",sans-serif;color:black">Thanks for the quick response.  I do understand that it's a permission thing, but I'm pretty new to this and having a difficult time tracking it down.  Any thoughts?<u></u><u></u></span></p></div><div><p class="MsoNormal" style="margin-bottom:12.0pt;background:white"><span style="font-family:"Arial",sans-serif;color:black">I will update Ruby today.<u></u><u></u></span></p></div><div><p class="MsoNormal" style="margin-bottom:12.0pt;background:white"><span style="font-family:"Arial",sans-serif;color:black">Thanks<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">From: Sergio Fernández<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">Sent: Wednesday, October 11, 1:09 AM<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">Subject: Re: New Debian 8 install<u></u><u></u></span></p></div><div><p class="MsoNormal" style="margin-bottom:12.0pt;background:white"><span style="font-family:"Arial",sans-serif;color:black">To: Community support for GenieACS users<br><br><u></u><u></u></span></p></div><div><p class="MsoNormal" style="margin-bottom:12.0pt;background:white"><span style="font-family:"Arial",sans-serif;color:black">Good morning, Eric.<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">Right now I have it installed in Debian 9, although the MongoDB binaries are not released yet. But I don't have the scripts.<u></u><u></u></span></p></div><div><p class="MsoNormal" style="margin-bottom:12.0pt;background:white"><span style="font-family:"Arial",sans-serif;color:black">This is another guide I wrote for Ubuntu 14.04. Really it's not that different, the problems that arise can be solved easily sometimes with a little of try-and-error: <a href="https://github.com/zaidka/genieacs/wiki/GenieACS-v1.1.x-installation-in-Ubuntu-14.04-Server" target="_blank">https://github.<wbr>com/zaidka/genieacs/wiki/<wbr>GenieACS-v1.1.x-installation-<wbr>in-Ubuntu-14.04-Server</a><u></u><u></u></span></p></div><div><p class="MsoNormal" style="margin-bottom:12.0pt;background:white"><span style="font-family:"Arial",sans-serif;color:black">Anyway, the logs seem like a "permission denied" error. So start by taking that into account! :) And another thing, right now I am using ruby version 2.4.2 and it is working good, so I would update from 2.3.0 because that is an old release.<u></u><u></u></span></p></div><div><p class="MsoNormal" style="margin-bottom:12.0pt;background:white"><span style="font-family:"Arial",sans-serif;color:black">Best regards.<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">Sergio Fernández Rubio - <a href="https://www.linkedin.com/in/sergiofdz/" target="_blank">https://www.linkedin.com/in/<wbr>sergiofdz/</a><u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black"><a href="tel:+34%20687%2001%2069%2094" value="+34687016994" target="_blank">(+34) 687 016 994</a><u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">CEO @ ACSdesk<u></u><u></u></span></p></div><div><p class="MsoNormal" style="margin-bottom:12.0pt;background:white"><span style="font-family:"Arial",sans-serif;color:black"><a href="https://acsdesk.com" target="_blank">https://acsdesk.com</a><u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">2017-10-11 1:52 GMT+02:00 <<a href="mailto:eric@aisling-technologies.com" target="_blank">eric@aisling-technologies.com</a><wbr>>:<u></u><u></u></span></p></div><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt"><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">Here is more info…<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black"> <u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">admin@ip-172-31-0-251:/opt$ ./genieacs-start.sh<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">failed to connect to server: Connection refused<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">arranging in: tiled<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">GenieACS has been started in tmux session 'geneiacs'<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">To attach to session, use: tmux attach -t genieacs<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">To switch between panes use Ctrl+B-ArrowKey<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">To deattach, press Ctrl+B-D<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">To stop GenieACS, use: ./genieacs-stop.sh<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black"> <u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">rails server -b 0.0.0.0<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">admin@ip-172-31-0-251:/opt$ cd genieacs-gui<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">admin@ip-172-31-0-251:/opt/<wbr>genieacs-gui$ rails server -b 0.0.0.0<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">=> Booting WEBrick<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">=> Rails 4.1.16 application starting in development on <a href="http://0.0.0.0:3000" target="_blank">http://0.0.0.0:3000</a><u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">=> Run `rails server -h` for more startup options<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">=> Notice: server is listening on all interfaces (0.0.0.0). Consider using 127.0.0.1 (--binding option)<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">=> Ctrl-C to shutdown server<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">Exiting<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">/usr/local/lib/ruby/gems/2.3.<wbr>0/gems/rack-1.5.5/lib/rack/<wbr>server.rb:332:in `initialize': Permission denied @ rb_sysopen - /opt/genieacs-gui/tmp/pids/<wbr>server.pid (Errno::EACCES)<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">        from /usr/local/lib/ruby/gems/2.3.<wbr>0/gems/rack-1.5.5/lib/rack/<wbr>server.rb:332:in `open'<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">        from /usr/local/lib/ruby/gems/2.3.<wbr>0/gems/rack-1.5.5/lib/rack/<wbr>server.rb:332:in `write_pid'<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">        from /usr/local/lib/ruby/gems/2.3.<wbr>0/gems/rack-1.5.5/lib/rack/<wbr>server.rb:254:in `start'<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">        from /usr/local/lib/ruby/gems/2.3.<wbr>0/gems/railties-4.1.16/lib/<wbr>rails/commands/server.rb:69:in `start'<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">        from /usr/local/lib/ruby/gems/2.3.<wbr>0/gems/railties-4.1.16/lib/<wbr>rails/commands/commands_tasks.<wbr>rb:81:in `block in server'<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">        from /usr/local/lib/ruby/gems/2.3.<wbr>0/gems/railties-4.1.16/lib/<wbr>rails/commands/commands_tasks.<wbr>rb:76:in `tap'<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">        from /usr/local/lib/ruby/gems/2.3.<wbr>0/gems/railties-4.1.16/lib/<wbr>rails/commands/commands_tasks.<wbr>rb:76:in `server'<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">        from /usr/local/lib/ruby/gems/2.3.<wbr>0/gems/railties-4.1.16/lib/<wbr>rails/commands/commands_tasks.<wbr>rb:40:in `run_command!'<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">        from /usr/local/lib/ruby/gems/2.3.<wbr>0/gems/railties-4.1.16/lib/<wbr>rails/commands.rb:17:in `<top (required)>'<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">        from bin/rails:4:in `require'<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">        from bin/rails:4:in `<main>'<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">admin@ip-172-31-0-251:/opt/<wbr>genieacs-gui$<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><b><span style="font-family:"Arial",sans-serif;color:black">From:</span></b><span style="font-family:"Arial",sans-serif;color:black"> Eric Whalen [mailto:<a href="mailto:eric@aisling-technologies.com" target="_blank">eric@aisling-<wbr>technologies.com</a>] <u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><b><span style="font-family:"Arial",sans-serif;color:black">Sent:</span></b><span style="font-family:"Arial",sans-serif;color:black"> Tuesday, October 10, 2017 2:04 PM<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><b><span style="font-family:"Arial",sans-serif;color:black">To:</span></b><span style="font-family:"Arial",sans-serif;color:black"> '<a href="mailto:users@lists.genieacs.com" target="_blank">users@lists.genieacs.com</a>' <<a href="mailto:users@lists.genieacs.com" target="_blank">users@lists.genieacs.com</a>><u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><b><span style="font-family:"Arial",sans-serif;color:black">Subject:</span></b><span style="font-family:"Arial",sans-serif;color:black"> New Debian 8 install<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black"> <u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">The install went well according to the instructions in the docs session, but when I run genieasc-start.sh I get the message “failed to connect to server: No such file or directory” and the GUI is not available.  What am I missing?<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black"> <u></u><u></u></span></p></div><div><p class="MsoNormal" style="margin-bottom:12.0pt;background:white"><span style="font-family:"Arial",sans-serif;color:black">Thanks.<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">______________________________<wbr>_________________<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">Users mailing list<u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black"><a href="mailto:Users@lists.genieacs.com" target="_blank">Users@lists.genieacs.com</a><u></u><u></u></span></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black"><a href="http://lists.genieacs.com/mailman/listinfo/users" target="_blank">http://lists.genieacs.com/<wbr>mailman/listinfo/users</a><u></u><u></u></span></p></div></blockquote><div><p class="MsoNormal" style="margin-bottom:12.0pt;background:white"><span style="font-family:"Arial",sans-serif;color:black"><br><br><br><u></u><u></u></span></p></div></div></div><br>______________________________<wbr>_________________<br>
Users mailing list<br>
<a href="mailto:Users@lists.genieacs.com">Users@lists.genieacs.com</a><br>
<a href="http://lists.genieacs.com/mailman/listinfo/users" rel="noreferrer" target="_blank">http://lists.genieacs.com/<wbr>mailman/listinfo/users</a><br>
<br></blockquote></div></div>