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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>So, I think I’m getting closer, I’m actually able to reach the GUI url now, but receive the following message.<o:p></o:p></p><p class=MsoNormal> <span lang=EN style='font-family:"Helvetica",sans-serif'>Failed to open TCP connection to localhost:7557 (Connection refused - connect(2) for "localhost" port 7557)<o:p></o:p></span></p><p class=MsoNormal><span lang=EN style='font-family:"Helvetica",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN style='font-family:"Helvetica",sans-serif'>I did confirm that the port is open on my firewall.<o:p></o:p></span></p><p class=MsoNormal><span lang=EN style='font-family:"Helvetica",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span lang=EN style='font-family:"Helvetica",sans-serif'>Thank you</span><o:p></o:p></p><p class=MsoNormal><a name="_MailEndCompose"><o:p> </o:p></a></p><span style='mso-bookmark:_MailEndCompose'></span><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> Users [mailto:users-bounces@lists.genieacs.com] <b>On Behalf Of </b>Eric Whalen<br><b>Sent:</b> Wednesday, October 11, 2017 11:28 AM<br><b>To:</b> Community support for GenieACS users <users@lists.genieacs.com><br><b>Subject:</b> Re: New Debian 8 install<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal style='margin-bottom:12.0pt;background:white'><span style='font-family:"Arial",sans-serif;color:black'>Thanks for the quick response. I do understand that it's a permission thing, but I'm pretty new to this and having a difficult time tracking it down. Any thoughts?<o:p></o:p></span></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt;background:white'><span style='font-family:"Arial",sans-serif;color:black'>I will update Ruby today.<o:p></o:p></span></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt;background:white'><span style='font-family:"Arial",sans-serif;color:black'>Thanks<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'>From: Sergio Fernández<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'>Sent: Wednesday, October 11, 1:09 AM<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'>Subject: Re: New Debian 8 install<o:p></o:p></span></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt;background:white'><span style='font-family:"Arial",sans-serif;color:black'>To: Community support for GenieACS users<br><br><o:p></o:p></span></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt;background:white'><span style='font-family:"Arial",sans-serif;color:black'>Good morning, Eric.<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'>Right now I have it installed in Debian 9, although the MongoDB binaries are not released yet. But I don't have the scripts.<o:p></o:p></span></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt;background:white'><span style='font-family:"Arial",sans-serif;color:black'>This is another guide I wrote for Ubuntu 14.04. Really it's not that different, the problems that arise can be solved easily sometimes with a little of try-and-error: <a href="https://github.com/zaidka/genieacs/wiki/GenieACS-v1.1.x-installation-in-Ubuntu-14.04-Server">https://github.com/zaidka/genieacs/wiki/GenieACS-v1.1.x-installation-in-Ubuntu-14.04-Server</a><o:p></o:p></span></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt;background:white'><span style='font-family:"Arial",sans-serif;color:black'>Anyway, the logs seem like a "permission denied" error. So start by taking that into account! :) And another thing, right now I am using ruby version 2.4.2 and it is working good, so I would update from 2.3.0 because that is an old release.<o:p></o:p></span></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt;background:white'><span style='font-family:"Arial",sans-serif;color:black'>Best regards.<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'>Sergio Fernández Rubio - <a href="https://www.linkedin.com/in/sergiofdz/">https://www.linkedin.com/in/sergiofdz/</a><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'>(+34) 687 016 994<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'>CEO @ ACSdesk<o:p></o:p></span></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt;background:white'><span style='font-family:"Arial",sans-serif;color:black'><a href="https://acsdesk.com">https://acsdesk.com</a><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'>2017-10-11 1:52 GMT+02:00 <<a href="mailto:eric@aisling-technologies.com">eric@aisling-technologies.com</a>>:<o:p></o:p></span></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'>Here is more info…<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'>admin@ip-172-31-0-251:/opt$ ./genieacs-start.sh<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'>failed to connect to server: Connection refused<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'>arranging in: tiled<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'>GenieACS has been started in tmux session 'geneiacs'<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'>To attach to session, use: tmux attach -t genieacs<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'>To switch between panes use Ctrl+B-ArrowKey<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'>To deattach, press Ctrl+B-D<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'>To stop GenieACS, use: ./genieacs-stop.sh<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'>rails server -b 0.0.0.0<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'>admin@ip-172-31-0-251:/opt$ cd genieacs-gui<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'>admin@ip-172-31-0-251:/opt/genieacs-gui$ rails server -b 0.0.0.0<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'>=> Booting WEBrick<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'>=> Rails 4.1.16 application starting in development on <a href="http://0.0.0.0:3000">http://0.0.0.0:3000</a><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'>=> Run `rails server -h` for more startup options<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'>=> Notice: server is listening on all interfaces (0.0.0.0). Consider using 127.0.0.1 (--binding option)<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'>=> Ctrl-C to shutdown server<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'>Exiting<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'>/usr/local/lib/ruby/gems/2.3.0/gems/rack-1.5.5/lib/rack/server.rb:332:in `initialize': Permission denied @ rb_sysopen - /opt/genieacs-gui/tmp/pids/server.pid (Errno::EACCES)<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'> from /usr/local/lib/ruby/gems/2.3.0/gems/rack-1.5.5/lib/rack/server.rb:332:in `open'<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'> from /usr/local/lib/ruby/gems/2.3.0/gems/rack-1.5.5/lib/rack/server.rb:332:in `write_pid'<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'> from /usr/local/lib/ruby/gems/2.3.0/gems/rack-1.5.5/lib/rack/server.rb:254:in `start'<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'> from /usr/local/lib/ruby/gems/2.3.0/gems/railties-4.1.16/lib/rails/commands/server.rb:69:in `start'<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'> from /usr/local/lib/ruby/gems/2.3.0/gems/railties-4.1.16/lib/rails/commands/commands_tasks.rb:81:in `block in server'<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'> from /usr/local/lib/ruby/gems/2.3.0/gems/railties-4.1.16/lib/rails/commands/commands_tasks.rb:76:in `tap'<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'> from /usr/local/lib/ruby/gems/2.3.0/gems/railties-4.1.16/lib/rails/commands/commands_tasks.rb:76:in `server'<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'> from /usr/local/lib/ruby/gems/2.3.0/gems/railties-4.1.16/lib/rails/commands/commands_tasks.rb:40:in `run_command!'<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'> from /usr/local/lib/ruby/gems/2.3.0/gems/railties-4.1.16/lib/rails/commands.rb:17:in `<top (required)>'<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'> from bin/rails:4:in `require'<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'> from bin/rails:4:in `<main>'<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'>admin@ip-172-31-0-251:/opt/genieacs-gui$<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><b><span style='font-family:"Arial",sans-serif;color:black'>From:</span></b><span style='font-family:"Arial",sans-serif;color:black'> Eric Whalen [mailto:<a href="mailto:eric@aisling-technologies.com">eric@aisling-technologies.com</a>] <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><b><span style='font-family:"Arial",sans-serif;color:black'>Sent:</span></b><span style='font-family:"Arial",sans-serif;color:black'> Tuesday, October 10, 2017 2:04 PM<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><b><span style='font-family:"Arial",sans-serif;color:black'>To:</span></b><span style='font-family:"Arial",sans-serif;color:black'> '<a href="mailto:users@lists.genieacs.com">users@lists.genieacs.com</a>' <<a href="mailto:users@lists.genieacs.com">users@lists.genieacs.com</a>><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><b><span style='font-family:"Arial",sans-serif;color:black'>Subject:</span></b><span style='font-family:"Arial",sans-serif;color:black'> New Debian 8 install<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'>The install went well according to the instructions in the docs session, but when I run genieasc-start.sh I get the message “failed to connect to server: No such file or directory” and the GUI is not available. What am I missing?<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt;background:white'><span style='font-family:"Arial",sans-serif;color:black'>Thanks.<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'>_______________________________________________<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'>Users mailing list<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'><a href="mailto:Users@lists.genieacs.com">Users@lists.genieacs.com</a><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-family:"Arial",sans-serif;color:black'><a href="http://lists.genieacs.com/mailman/listinfo/users">http://lists.genieacs.com/mailman/listinfo/users</a><o:p></o:p></span></p></div></blockquote><div><p class=MsoNormal style='margin-bottom:12.0pt;background:white'><span style='font-family:"Arial",sans-serif;color:black'><br><br><br><o:p></o:p></span></p></div></div></body></html>