<div dir="ltr">Did you perform a <br><div>/opt/genieacs-gui/bin/bundle</div><div>/opt/genieacs-gui/bin/rails db:migrate RAILS_ENV=development<br>(in case you have bundle exec in that directory)?</div></div><div class="gmail_extra"><br clear="all"><div><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div><div dir="ltr">Sergio Fernández Rubio - <a href="https://www.linkedin.com/in/sergiofdz/" target="_blank">https://www.linkedin.com/in/sergiofdz/<br></a></div><div dir="ltr"><div><span>(+34) 687 016 994</span><br>CEO @ ACSdesk<br></div><div><a href="https://acsdesk.com" target="_blank">https://acsdesk.com</a><br></div></div></div></div></div></div></div></div>
<br><div class="gmail_quote">2017-10-14 20:44 GMT+02:00 <span dir="ltr"><<a href="mailto:eric@aisling-technologies.com" target="_blank">eric@aisling-technologies.com</a>></span>:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div lang="EN-US" link="blue" vlink="purple"><div class="m_-6595154584401553283WordSection1"><p class="MsoNormal">Ok, so things were going great until I rebooted. Now when I try to start the services I get the following…<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">● genieacs-gui.service - GUI for GenieACS<u></u><u></u></p><p class="MsoNormal"> Loaded: loaded (/etc/systemd/system/genieacs-<wbr>gui.service; enabled)<u></u><u></u></p><p class="MsoNormal"> Active: failed (Result: exit-code) since Sat 2017-10-14 18:39:05 UTC; 3min 40s ago<u></u><u></u></p><p class="MsoNormal"> Process: 495 ExecStart=/root/.rbenv/shims/<wbr>bundle exec rails s -e development --bind 0.0.0.0 --port 80 (code=exited, status=203/EXEC)<u></u><u></u></p><p class="MsoNormal"> Main PID: 495 (code=exited, status=203/EXEC)<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">Oct 14 18:39:05 ip-172-31-0-251 systemd[1]: Started GUI for GenieACS.<u></u><u></u></p><p class="MsoNormal">Oct 14 18:39:05 ip-172-31-0-251 systemd[495]: Failed at step EXEC spawning /root/.rbenv/shims/bundle: No such file or directory<u></u><u></u></p><p class="MsoNormal">Oct 14 18:39:05 ip-172-31-0-251 systemd[1]: genieacs-gui.service: main process exited, code=exited, status=203/EXEC<u></u><u></u></p><p class="MsoNormal">Oct 14 18:39:05 ip-172-31-0-251 systemd[1]: Unit genieacs-gui.service entered failed state.<u></u><u></u></p><p class="MsoNormal">admin@ip-172-31-0-251:/etc/<wbr>systemd/system$<u></u><u></u></p><p class="MsoNormal"><a name="m_-6595154584401553283__MailEndCompose"> <u></u><u></u></a></p><p class="MsoNormal"><span>Any thoughts?<u></u><u></u></span></p><p class="MsoNormal"><span>Thanks.<u></u><u></u></span></p><p class="MsoNormal"><span><u></u> <u></u></span></p><span></span><div><div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b>From:</b> Users [mailto:<a href="mailto:users-bounces@lists.genieacs.com" target="_blank">users-bounces@lists.<wbr>genieacs.com</a>] <b>On Behalf Of </b><a href="mailto:eric@aisling-technologies.com" target="_blank">eric@aisling-technologies.com</a><br><b>Sent:</b> Thursday, October 12, 2017 1:39 AM<span class=""><br><b>To:</b> 'Community support for GenieACS users' <<a href="mailto:users@lists.genieacs.com" target="_blank">users@lists.genieacs.com</a>><br></span></p><div><div class="h5"><b>Subject:</b> RE: New Debian 8 install<u></u><u></u></div></div><p></p></div></div><div><div class="h5"><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">I’M IN!!! Many thanks. Now comes the fun part, learning how to use it.<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal">Thank you again.<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal"><b>From:</b> Users [<a href="mailto:users-bounces@lists.genieacs.com" target="_blank">mailto:users-bounces@lists.<wbr>genieacs.com</a>] <b>On Behalf Of </b>Sergio Fernández<br><b>Sent:</b> Wednesday, October 11, 2017 2:17 PM<br><b>To:</b> Community support for GenieACS users <<a href="mailto:users@lists.genieacs.com" target="_blank">users@lists.genieacs.com</a>><br><b>Subject:</b> RE: New Debian 8 install<u></u><u></u></p><p class="MsoNormal"><u></u> <u></u></p><div><p class="MsoNormal">7557 is the genieacs-nbi binary port. That means genieacs-GUI cannot reach it. Most of the times that means the binary is not running. You will have to start it. But you should also start the binaries genieacs-cwmp and genieacs-fs.<u></u><u></u></p><div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal">I have a repo here to make the binaries services through systemd, in order to start/stop the binaries through "service genieacs-cwmp restart", for example. The repo is here: <a href="https://github.com/DrumSergio/genieacs-services" target="_blank">https://github.com/<wbr>DrumSergio/genieacs-services</a> You would need to modify the files and set them up like the following: <u></u><u></u></p></div><div><p class="MsoNormal"><u></u> <u></u></p></div><div><div><p class="MsoNormal">cp init-cwmp /etc/systemd/system/genieacs-<wbr>cwmp.service<u></u><u></u></p></div><div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal">systemctl enable genieacs-cwmp<u></u><u></u></p></div><div><p class="MsoNormal"><u></u> <u></u></p></div><div><p class="MsoNormal">Hope that helps. <u></u><u></u></p></div><div><p class="MsoNormal">Best regards<u></u><u></u></p></div><div><p class="MsoNormal"><u></u> <u></u></p><div><p class="MsoNormal">Sergio Fernández Rubio - <a href="https://www.linkedin.com/in/sergiofdz" target="_blank">https://www.linkedin.com/in/<wbr>sergiofdz</a><br><a href="tel:+34%20687%2001%2069%2094" value="+34687016994" target="_blank">(+34) 687 016 994</a><br><a href="mailto:sergio19932@gmail.com" target="_blank">sergio19932@gmail.com</a><u></u><u></u></p></div></div></div></div><div><p class="MsoNormal"><u></u> <u></u></p><div><p class="MsoNormal">El 11 oct. 2017 18:15, <<a href="mailto:eric@aisling-technologies.com" target="_blank">eric@aisling-technologies.com</a><wbr>> escribió:<u></u><u></u></p><blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt"><div><div><p class="MsoNormal">So, I think I’m getting closer, I’m actually able to reach the GUI url now, but receive the following message.<u></u><u></u></p><p class="MsoNormal"> <span lang="EN" style="font-family:"Helvetica",sans-serif">Failed to open TCP connection to localhost:7557 (Connection refused - connect(2) for "localhost" port 7557)</span><u></u><u></u></p><p class="MsoNormal"><span lang="EN" style="font-family:"Helvetica",sans-serif"> </span><u></u><u></u></p><p class="MsoNormal"><span lang="EN" style="font-family:"Helvetica",sans-serif">I did confirm that the port is open on my firewall.</span><u></u><u></u></p><p class="MsoNormal"><span lang="EN" style="font-family:"Helvetica",sans-serif"> </span><u></u><u></u></p><p class="MsoNormal"><span lang="EN" style="font-family:"Helvetica",sans-serif">Thank you</span><u></u><u></u></p><p class="MsoNormal"><a name="m_-6595154584401553283_m_-7100506149141202874__MailEndCompose"> </a><u></u><u></u></p><div><div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b>From:</b> Users [mailto:<a href="mailto:users-bounces@lists.genieacs.com" target="_blank">users-bounces@lists.<wbr>genieacs.com</a>] <b>On Behalf Of </b>Eric Whalen<br><b>Sent:</b> Wednesday, October 11, 2017 11:28 AM<br><b>To:</b> Community support for GenieACS users <<a href="mailto:users@lists.genieacs.com" target="_blank">users@lists.genieacs.com</a>><br><b>Subject:</b> Re: New Debian 8 install<u></u><u></u></p></div></div><p class="MsoNormal"> <u></u><u></u></p><div><p class="MsoNormal" style="margin-bottom:12.0pt;background:white"><span style="font-family:"Arial",sans-serif;color:black">Thanks for the quick response. I do understand that it's a permission thing, but I'm pretty new to this and having a difficult time tracking it down. Any thoughts?</span><u></u><u></u></p></div><div><p class="MsoNormal" style="margin-bottom:12.0pt;background:white"><span style="font-family:"Arial",sans-serif;color:black">I will update Ruby today.</span><u></u><u></u></p></div><div><p class="MsoNormal" style="margin-bottom:12.0pt;background:white"><span style="font-family:"Arial",sans-serif;color:black">Thanks</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">From: Sergio Fernández</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">Sent: Wednesday, October 11, 1:09 AM</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">Subject: Re: New Debian 8 install</span><u></u><u></u></p></div><div><p class="MsoNormal" style="margin-bottom:12.0pt;background:white"><span style="font-family:"Arial",sans-serif;color:black">To: Community support for GenieACS users</span><u></u><u></u></p></div><div><p class="MsoNormal" style="margin-bottom:12.0pt;background:white"><span style="font-family:"Arial",sans-serif;color:black">Good morning, Eric.</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">Right now I have it installed in Debian 9, although the MongoDB binaries are not released yet. But I don't have the scripts.</span><u></u><u></u></p></div><div><p class="MsoNormal" style="margin-bottom:12.0pt;background:white"><span style="font-family:"Arial",sans-serif;color:black">This is another guide I wrote for Ubuntu 14.04. Really it's not that different, the problems that arise can be solved easily sometimes with a little of try-and-error: <a href="https://github.com/zaidka/genieacs/wiki/GenieACS-v1.1.x-installation-in-Ubuntu-14.04-Server" target="_blank">https://github.<wbr>com/zaidka/genieacs/wiki/<wbr>GenieACS-v1.1.x-installation-<wbr>in-Ubuntu-14.04-Server</a></span><u></u><u></u></p></div><div><p class="MsoNormal" style="margin-bottom:12.0pt;background:white"><span style="font-family:"Arial",sans-serif;color:black">Anyway, the logs seem like a "permission denied" error. So start by taking that into account! :) And another thing, right now I am using ruby version 2.4.2 and it is working good, so I would update from 2.3.0 because that is an old release.</span><u></u><u></u></p></div><div><p class="MsoNormal" style="margin-bottom:12.0pt;background:white"><span style="font-family:"Arial",sans-serif;color:black">Best regards.</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">Sergio Fernández Rubio - <a href="https://www.linkedin.com/in/sergiofdz/" target="_blank">https://www.linkedin.com/in/<wbr>sergiofdz/</a></span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black"><a href="tel:+34%20687%2001%2069%2094" target="_blank">(+34) 687 016 994</a></span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">CEO @ ACSdesk</span><u></u><u></u></p></div><div><p class="MsoNormal" style="margin-bottom:12.0pt;background:white"><span style="font-family:"Arial",sans-serif;color:black"><a href="https://acsdesk.com" target="_blank">https://acsdesk.com</a></span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">2017-10-11 1:52 GMT+02:00 <<a href="mailto:eric@aisling-technologies.com" target="_blank">eric@aisling-technologies.com</a><wbr>>:</span><u></u><u></u></p></div><blockquote style="margin-top:5.0pt;margin-bottom:5.0pt"><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">Here is more info…</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black"> </span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">admin@ip-172-31-0-251:/opt$ ./genieacs-start.sh</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">failed to connect to server: Connection refused</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">arranging in: tiled</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">GenieACS has been started in tmux session 'geneiacs'</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">To attach to session, use: tmux attach -t genieacs</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">To switch between panes use Ctrl+B-ArrowKey</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">To deattach, press Ctrl+B-D</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">To stop GenieACS, use: ./genieacs-stop.sh</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black"> </span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">rails server -b 0.0.0.0</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">admin@ip-172-31-0-251:/opt$ cd genieacs-gui</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">admin@ip-172-31-0-251:/opt/<wbr>genieacs-gui$ rails server -b 0.0.0.0</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">=> Booting WEBrick</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">=> Rails 4.1.16 application starting in development on <a href="http://0.0.0.0:3000" target="_blank">http://0.0.0.0:3000</a></span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">=> Run `rails server -h` for more startup options</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">=> Notice: server is listening on all interfaces (0.0.0.0). Consider using 127.0.0.1 (--binding option)</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">=> Ctrl-C to shutdown server</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">Exiting</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">/usr/local/lib/ruby/gems/2.3.<wbr>0/gems/rack-1.5.5/lib/rack/<wbr>server.rb:332:in `initialize': Permission denied @ rb_sysopen - /opt/genieacs-gui/tmp/pids/<wbr>server.pid (Errno::EACCES)</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black"> from /usr/local/lib/ruby/gems/2.3.<wbr>0/gems/rack-1.5.5/lib/rack/<wbr>server.rb:332:in `open'</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black"> from /usr/local/lib/ruby/gems/2.3.<wbr>0/gems/rack-1.5.5/lib/rack/<wbr>server.rb:332:in `write_pid'</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black"> from /usr/local/lib/ruby/gems/2.3.<wbr>0/gems/rack-1.5.5/lib/rack/<wbr>server.rb:254:in `start'</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black"> from /usr/local/lib/ruby/gems/2.3.<wbr>0/gems/railties-4.1.16/lib/<wbr>rails/commands/server.rb:69:in `start'</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black"> from /usr/local/lib/ruby/gems/2.3.<wbr>0/gems/railties-4.1.16/lib/<wbr>rails/commands/commands_tasks.<wbr>rb:81:in `block in server'</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black"> from /usr/local/lib/ruby/gems/2.3.<wbr>0/gems/railties-4.1.16/lib/<wbr>rails/commands/commands_tasks.<wbr>rb:76:in `tap'</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black"> from /usr/local/lib/ruby/gems/2.3.<wbr>0/gems/railties-4.1.16/lib/<wbr>rails/commands/commands_tasks.<wbr>rb:76:in `server'</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black"> from /usr/local/lib/ruby/gems/2.3.<wbr>0/gems/railties-4.1.16/lib/<wbr>rails/commands/commands_tasks.<wbr>rb:40:in `run_command!'</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black"> from /usr/local/lib/ruby/gems/2.3.<wbr>0/gems/railties-4.1.16/lib/<wbr>rails/commands.rb:17:in `<top (required)>'</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black"> from bin/rails:4:in `require'</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black"> from bin/rails:4:in `<main>'</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">admin@ip-172-31-0-251:/opt/<wbr>genieacs-gui$</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><b><span style="font-family:"Arial",sans-serif;color:black">From:</span></b><span style="font-family:"Arial",sans-serif;color:black"> Eric Whalen [mailto:<a href="mailto:eric@aisling-technologies.com" target="_blank">eric@aisling-<wbr>technologies.com</a>] </span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><b><span style="font-family:"Arial",sans-serif;color:black">Sent:</span></b><span style="font-family:"Arial",sans-serif;color:black"> Tuesday, October 10, 2017 2:04 PM</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><b><span style="font-family:"Arial",sans-serif;color:black">To:</span></b><span style="font-family:"Arial",sans-serif;color:black"> '<a href="mailto:users@lists.genieacs.com" target="_blank">users@lists.genieacs.com</a>' <<a href="mailto:users@lists.genieacs.com" target="_blank">users@lists.genieacs.com</a>></span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><b><span style="font-family:"Arial",sans-serif;color:black">Subject:</span></b><span style="font-family:"Arial",sans-serif;color:black"> New Debian 8 install</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black"> </span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">The install went well according to the instructions in the docs session, but when I run genieasc-start.sh I get the message “failed to connect to server: No such file or directory” and the GUI is not available. What am I missing?</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black"> </span><u></u><u></u></p></div><div><p class="MsoNormal" style="margin-bottom:12.0pt;background:white"><span style="font-family:"Arial",sans-serif;color:black">Thanks.</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">______________________________<wbr>_________________</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black">Users mailing list</span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black"><a href="mailto:Users@lists.genieacs.com" target="_blank">Users@lists.genieacs.com</a></span><u></u><u></u></p></div><div><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:black"><a href="http://lists.genieacs.com/mailman/listinfo/users" target="_blank">http://lists.genieacs.com/<wbr>mailman/listinfo/users</a></span><u></u><u></u></p></div></blockquote><div><p class="MsoNormal" style="margin-bottom:12.0pt;background:white"><u></u> <u></u></p></div></div></div><p class="MsoNormal" style="margin-bottom:12.0pt"><br>______________________________<wbr>_________________<br>Users mailing list<br><a href="mailto:Users@lists.genieacs.com" target="_blank">Users@lists.genieacs.com</a><br><a href="http://lists.genieacs.com/mailman/listinfo/users" target="_blank">http://lists.genieacs.com/<wbr>mailman/listinfo/users</a><u></u><u></u></p></blockquote></div></div></div></div></div></div><br>______________________________<wbr>_________________<br>
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