<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto">Did you restart genieacs cwmp? What’s in the log on the CPE?<br><br><div id="AppleMailSignature">-dan</div><div><br>On Apr 26, 2018, at 4:57 AM, vaheeD khoshnouD <<a href="mailto:khoshnud@gmail.com">khoshnud@gmail.com</a>> wrote:<br><br></div><blockquote type="cite"><div><div dir="ltr">after change
<span style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:12.8px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">FS_HOSTNAME in
<span style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:12.8px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline">genieacs/config/config.json and set public ip for server and re run push firmware i get this error :(</span></span><div><span style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:12.8px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline"><span style="color:rgb(34,34,34);font-family:arial,sans-serif;font-size:12.8px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline"><br></span></span></div><div><span style="text-align:start;text-indent:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline"><span style="text-align:start;text-indent:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline"><div style="font-size:12.8px">Download failure<span style="white-space:pre"> </span></div><div style="font-size:12.8px"><br></div><div style="font-size:12.8px">FAULTCODE:</div><div style="font-size:12.8px">9010</div><div style="font-size:12.8px"><br></div><div style="font-size:12.8px">FAULTSTRING:</div><div style="font-size:12.8px">Download failure</div><div style="font-size:12.8px"><br></div><div><span style="font-size:12.8px">2018-04-26T11:52:07.475Z [WARN] x.x.x.148 6CADEF-LTE%20INDOOR%20VOIP%20AND%20WIFI%20CPE-K3100V13D035: Channel has faulted; channel="task_5ae1bd44f3d662054de72d6e" retries=0 faultCode="cwmp.9010" faultMessage="Download failure" </span><br></div><div><span style="font-size:12.8px"><br></span></div><div><span style="font-size:12.8px"><br></span></div><div><span style="font-size:12.8px"><br></span></div></span></span></div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, Apr 25, 2018 at 9:18 PM, Dan Morphis <span dir="ltr"><<a href="mailto:dan@milkcarton.com" target="_blank">dan@milkcarton.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><div class="gmail_extra"><div class="gmail_quote">Do you have the value for FS_HOSTNAME set in your genieacs/config/config.json file? That is the address/IP thats used to build the URI for file download thats sent to the client. Set that value to either the dns name of the server (if your CPEs can do name resolution on the interface you have the ACS bound to), or the public IP of the server.</div><span class="HOEnZb"><font color="#888888"><div class="gmail_quote"><br></div><div class="gmail_quote">-dan</div></font></span></div></div>
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