<div dir="ltr">Check the device log on the CPE.<div><br></div><div>-dan</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Mon, Aug 6, 2018 at 10:47 AM, LAUZ F. <span dir="ltr"><<a href="mailto:laura.flamencop@gmail.com" target="_blank">laura.flamencop@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">

<pre style="font-family:courier,"courier new",monospace;font-size:14px;white-space:pre-wrap;word-wrap:break-word;margin:0em;color:rgb(0,0,0);text-decoration-style:initial;text-decoration-color:initial"><p class="MsoNormal" style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span lang="EN-US" style="font-size:10pt;font-family:"Century Gothic",sans-serif">I add firmware file with "add firmware"ans is done successfully.<span></span></span></p><p class="MsoNormal" style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-family:"Century Gothic",sans-serif;font-size:10pt"><br></span></p><p class="MsoNormal" style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-family:"Century Gothic",sans-serif;font-size:10pt">But when I "push file" to </span><span style="font-family:"Century Gothic",sans-serif;font-size:10pt">commit download, I get this error:</span></p>
<p class="MsoNormal" style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-family:"Century Gothic",sans-serif;font-size:10pt">"FaultCode 9010 FaultString Download </span><span style="font-family:"Century Gothic",sans-serif;font-size:10pt">failure"</span></p>
<p class="MsoNormal" style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><br></p><p class="MsoNormal" style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:"Century Gothic",sans-serif">Note:<span></span></span></p><p class="MsoNormal" style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:"Century Gothic",sans-serif">In this file (config.json) configure the ip my server, I am caning download (with browser) the firmware file since ip<span></span></span></p><p class="MsoNormal" style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><br></p><p class="MsoNormal" style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:"Century Gothic",sans-serif">Can you help me please?<span></span></span></p>
<p class="MsoNormal" style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-family:"Century Gothic",sans-serif;font-size:10pt">This is the genieacs log </span></p>
<p class="MsoNormal" style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-family:"Century Gothic",sans-serif;font-size:10pt"><cwmp:TransferComplete></span></p><p class="MsoNormal" style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:"Century Gothic",sans-serif"><CommandKey>16510686cdb0000</<wbr>CommandKey></span></p><p class="MsoNormal" style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:"Century Gothic",sans-serif"><FaultStruct></span></p><p class="MsoNormal" style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:"Century Gothic",sans-serif"><FaultCode>9010</FaultCode></span></p><p class="MsoNormal" style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:"Century Gothic",sans-serif"><FaultString>Download
failure</FaultString></span></p>
<p class="MsoNormal" style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:"Century Gothic",sans-serif"># RESPONSE Mon Aug 06 2018 13:03:23
GMT-0500 (CDT)<span></span></span></p>
<p class="MsoNormal" style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-family:"Century Gothic",sans-serif;font-size:10pt">{"Server":"GenieACS/1.1.2","<wbr>SOAPServer":"GenieACS/1.1.2","<wbr>Content-Type":"text/xml;</span><br></p><p class="MsoNormal" style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:"Century Gothic",sans-serif">charset=\"utf-8\""}<span></span></span></p><p class="MsoNormal" style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-family:"Century Gothic",sans-serif;font-size:10pt"><?xml version="1.0"</span><br></p><p class="MsoNormal" style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:"Century Gothic",sans-serif">encoding="UTF-8"?></span></p><p class="MsoNormal" style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;font-family:"Century Gothic",sans-serif"><soap-env:Envelope
xmlns:soap-enc="<a href="http://schemas.xmlsoap.org/soap/encoding/" target="_blank">http://<wbr>schemas.xmlsoap.org/soap/<wbr>encoding/</a>"
xmlns:soap-env="<a href="http://schemas.xmlsoap.org/soap/envelope/" target="_blank">http://<wbr>schemas.xmlsoap.org/soap/<wbr>envelope/</a>"
xmlns:xsd="<a href="http://www.w3.org/2001/XMLSchema" target="_blank">http://www.w3.org/<wbr>2001/XMLSchema</a>"
xmlns:xsi="<a href="http://www.w3.org/2001/XMLSchema-instance" target="_blank">http://www.w3.org/<wbr>2001/XMLSchema-instance</a>"
xmlns:cwmp="urn:dslforum-org:<wbr>cwmp-1-0"><soap-env:Header><<wbr>cwmp:ID
soap-env:mustUnderstand="1"><wbr>16510686cdb0000</cwmp:ID></<wbr>soap-env:Header><soap-env:<wbr>Body><cwmp:Download><<wbr>CommandKey>16510686cdb0000</<wbr>CommandKey><FileType>1
Firmware Upgrade
Image</FileType><URL><a href="http://IP/2132901021493.BIN" target="_blank">http://<wbr>IP/2132901021493.BIN</a></URL><<wbr>Username/><Password/><<wbr>FileSize>67605752</FileSize><<wbr>TargetFileName/><DelaySeconds><wbr>0</DelaySeconds><SuccessURL/><<wbr>FailureURL/></cwmp:Download></<wbr>soap-env:Body></soap-env:<wbr>Envelop<span></span></span></p>





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