<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=utf-8"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>**UPDATE<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I deleted server.pid from /opt/genieacs-gui/tmp/pids/ then rebooted my server and everything is working again.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thank you for steering me in the right direction.<o:p></o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> eric@aisling-technologies.com <eric@aisling-technologies.com> <br><b>Sent:</b> Tuesday, September 4, 2018 11:57 PM<br><b>To:</b> 'Community support for GenieACS users' <users@lists.genieacs.com><br><b>Subject:</b> RE: unable to connect<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>When I run ‘rails server’, I get the following output…<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>admin@ip-172-31-0-251:/opt/genieacs-gui/bin$ rails server<o:p></o:p></p><p class=MsoNormal>=> Booting WEBrick<o:p></o:p></p><p class=MsoNormal>=> Rails 4.1.16 application starting in development on <a href="http://0.0.0.0:3000">http://0.0.0.0:3000</a><o:p></o:p></p><p class=MsoNormal>=> Run `rails server -h` for more startup options<o:p></o:p></p><p class=MsoNormal>=> Notice: server is listening on all interfaces (0.0.0.0). Consider using 127.0.0.1 (--binding option)<o:p></o:p></p><p class=MsoNormal>=> Ctrl-C to shutdown server<o:p></o:p></p><p class=MsoNormal>A server is already running. Check /opt/genieacs-gui/tmp/pids/server.pid.<o:p></o:p></p><p class=MsoNormal>Exiting<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>When I look at /opt/genieacs-gui/tmp/pids/server.pid it is blank.<o:p></o:p></p><p class=MsoNormal>Where do I go from here?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b>From:</b> Users <<a href="mailto:users-bounces@lists.genieacs.com">users-bounces@lists.genieacs.com</a>> <b>On Behalf Of </b>Dan Morphis<br><b>Sent:</b> Tuesday, September 4, 2018 9:35 PM<br><b>To:</b> Community support for GenieACS users <<a href="mailto:users@lists.genieacs.com">users@lists.genieacs.com</a>><br><b>Subject:</b> Re: unable to connect<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal>Is the *development* web server running? Port 3000 is the built-in ruby development web server.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>-dan<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal>On Tue, Sep 4, 2018 at 10:41 AM <<a href="mailto:eric@aisling-technologies.com">eric@aisling-technologies.com</a>> wrote:<o:p></o:p></p></div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'><p class=MsoNormal>I have a test genieacs instance running and up until yesterday it was<br>working fine. Butt when I attempt to connect to the gui at<br><a href="http://35.171.217.31:3000" target="_blank">http://35.171.217.31:3000</a>, I receive the following error...<br><br>This site can’t be reached<br>35.171.217.31 refused to connect.<br>• Search Google for <a href="https://www.google.com/search?q=171%20217%203000" target="_blank">https://www.google.com/search?q=171%20217%203000</a><br>ERR_CONNECTION_REFUSED<br><br>I have confirmed that all firewall rules are correct, in fact I now have<br>port 3000 open to the world, but get the same results. Where do I begin<br>troubleshooting this issue?<br><br>Thank you.<br><br>_______________________________________________<br>Users mailing list<br><a href="mailto:Users@lists.genieacs.com" target="_blank">Users@lists.genieacs.com</a><br><a href="http://lists.genieacs.com/mailman/listinfo/users" target="_blank">http://lists.genieacs.com/mailman/listinfo/users</a><o:p></o:p></p></blockquote></div></div></body></html>