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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Hi leevanvuong,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>I had also encountered the same issue before and it was due to running the genieacs-cwmp script while another instance of it was already running.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>For your curiosity, stop genie-acs service and run genieacs-cwmp script only, you will see everything working.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>And later run genie-acs service and again run genieacs-cwmp, you will see the same error you are facing now.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Best Regards,<o:p></o:p></span></p><p class=MsoNormal style='line-height:105%'><b><span lang=EN-GB style='font-size:11.0pt;line-height:105%;font-family:"Calibri",sans-serif;color:red;letter-spacing:1.7pt;mso-fareast-language:EN-GB'>SISIR TIWARI</span></b><b><span lang=EN-GB style='font-size:10.0pt;line-height:105%;font-family:"Calibri",sans-serif;color:red;letter-spacing:1.7pt;mso-fareast-language:EN-GB'><o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Users [mailto:users-bounces@lists.genieacs.com] <b>On Behalf Of </b>Lê Van Vu?ng<br><b>Sent:</b> Tuesday, December 18, 2018 10:08 AM<br><b>To:</b> Spencer Lambert <spence@isphelper.com>; Community support for GenieACS users <users@lists.genieacs.com><br><b>Subject:</b> Re: [GenieACS] Service stops automatically while running.<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>No other output, I just got this log and then the service stopped<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><div><div><p class=MsoNormal style='background:white'><b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'>Best Regards,</span></b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'>-------------------------------------------<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'>Vuong, Le Van (Mr.)</span></b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'><o:p> </o:p></span></p></div></div></div><div><p class=MsoNormal><span style='font-family:"Cambria Math",serif'>‐‐‐‐‐‐‐</span> Original Message <span style='font-family:"Cambria Math",serif'>‐‐‐‐‐‐‐</span><o:p></o:p></p></div><div><p class=MsoNormal>On Tuesday, December 18, 2018 11:16 AM, Spencer Lambert <<a href="mailto:spence@isphelper.com">spence@isphelper.com</a>> wrote:<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><p>Is there output prior to this line: "2018-12-13T04:24:55.193Z [ERROR] Uncaught exception; pid=5795 exceptionNa"?<o:p></o:p></p><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal>On December 18, 2018 at 9:20 AM Lê Văn Vượng <<a href="mailto:levanvuong@protonmail.com">levanvuong@protonmail.com</a>> wrote:<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Hi Spence,<o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555;background:white'>What is the output prior?. I don't understand what you mean. Can you make detail?</span><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><div><div><p class=MsoNormal style='background:white'><b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'>Best Regards,</span></b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'>-------------------------------------------<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'>Vuong, Le Van (Mr.)</span></b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'><o:p> </o:p></span></p></div></div><div><p class=MsoNormal><o:p> </o:p></p></div></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal><span style='font-family:"Cambria Math",serif'>‐‐‐‐‐‐‐</span> Original Message <span style='font-family:"Cambria Math",serif'>‐‐‐‐‐‐‐</span><o:p></o:p></p></div><div><p class=MsoNormal>On Tuesday, December 18, 2018 10:28 AM, Spencer Lambert <<a href="mailto:spence@isphelper.com">spence@isphelper.com</a>> wrote:<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><p>It looks like the error is regarding the worker processes that handle the CWMP interface, which isn't very telling. What is the output prior?<o:p></o:p></p><p>Spence<o:p></o:p></p><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal>On December 18, 2018 at 7:42 AM Lê Văn Vượng <<a href="mailto:levanvuong@protonmail.com">levanvuong@protonmail.com</a>> wrote:<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'>Hi friends,<o:p></o:p></span></p></div><div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'>I'm using GenieACS. Currently, i was geted an error on genieacs-cwmp window as below, then ACS stopped.<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'>Any ideas to fix that are appreciated?<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'>Thanks so much!<o:p></o:p></span></p></div></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'><o:p> </o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'>2018-12-13T04:24:55.193Z [ERROR] Uncaught exception; pid=5795 exceptionNa<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'>e="Error" exceptionMessage="IPC channel is already disconnected" exceptio<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'>Stack="Error: IPC channel is already disconnected<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'>at process.target.isconnect (internal/child_process.js:702:26)<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'>at Worker.send (interna/cluster/child.js:190:62)<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'>at process.onInternalMessage (internal/cluter/utils.js:42:8)<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'>at emitTwo (events.js:111:20)<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'>at process.emi (events.js:194:7)<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'>at process.nextTick (internal/child_process.js:76:12)<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'>at _combinedTickCallback (internal/process/next_tick.js:73:7)<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'>at process._tickCallback (internal/process/next_tick.js:104:9)"<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'><o:p> </o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'>2018-12-13T04:29:03.838Z [ERROR] Worker died; pid=6937 exitCode=0 <o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'>2018-12-13T04:29:03.839Z [ERROR] Too many crashes, exiting; pid=5260<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'>vuonglv@DevOps:~$<o:p></o:p></span></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><div><div><div><p class=MsoNormal><o:p> </o:p></p></div></div><div><p class=MsoNormal style='background:white'><b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'>Best Regards,</span></b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'>-------------------------------------------<o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'>Vuong, Le Van (Mr.)</span></b><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'><o:p></o:p></span></p></div><div><p class=MsoNormal style='background:white'><span style='font-size:10.5pt;font-family:"Arial",sans-serif;color:#555555'><o:p> </o:p></span></p></div><div><p class=MsoNormal><o:p> </o:p></p></div></div><div><p class=MsoNormal><o:p> </o:p></p></div></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>_______________________________________________<o:p></o:p></p></div><div><p class=MsoNormal>Users mailing list<o:p></o:p></p></div><div><p class=MsoNormal><a href="mailto:Users@lists.genieacs.com">Users@lists.genieacs.com</a><o:p></o:p></p></div><div><p class=MsoNormal><a href="http://lists.genieacs.com/mailman/listinfo/users">http://lists.genieacs.com/mailman/listinfo/users</a><o:p></o:p></p></div></blockquote></blockquote><div><p class=MsoNormal><o:p> </o:p></p></div></blockquote></blockquote><div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>