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On 12/19/18 8:20 AM, Lê Văn Vượng wrote:<br>
<blockquote type="cite"
cite="mid:jrkZGzR12kaO12eQwZUmRH11EEN-tT1QWkpkBdklmxltafxte9mChRph_wnmsKUWCfjLf9x8bahGR6gxUq82BDpq1ltqfX_4-GlMkOyRp_w=@protonmail.com">
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<div>Hi Friends,<br>
</div>
<div>I'm using GenieACS to management router Virgo (model 2912n),
some devices can not refresh and return an error "Device
Offline".<br>
</div>
<div>Note: In CPE device, i was configure <b style="font-family:
Arial, Helvetica, Verdana; font-size: 13.3333px; color: rgb(0,
0, 0); font-weight: bold; font-style: normal;
font-variant-ligatures: normal; font-variant-caps: normal;
letter-spacing: normal; orphans: 2; text-align: start;
text-indent: 0px; text-transform: none; white-space: normal;
widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;
background-color: rgb(255, 255, 255); text-decoration-style:
initial; text-decoration-color: initial;">Periodic Inform </b>to
CPE send message to ACS after 60 second.<br>
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</blockquote>
<p>Periodic Inform tells your CPE to periodically send Informs to
your ACS which is different thing. To be able to query your CPE
from ACS, you need to enable "Connection Request" on CPE which
enables HTTP listener on your CPE. When your ACS decides, that it
has something to tell to a CPE, it connects to this CPE with
special URL (value of <span class="long-text param-path">InternetGatewayDevice.ManagementServer.ConnectionRequestURL</span>
previously sent by CPE to ACS in Inform message).</p>
<p>Try to connect to the "Connection Request" URL manually and make
sure it's reachable.</p>
<p>Regards,</p>
<p>George<br>
</p>
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