<div dir="ltr"><div dir="ltr"><div>Dan,</div><div><br></div><div>Thanks for your reply. Indeed I do have errors in the cwmp log. Is there a way to diagnose the timeouts?<br></div><div><br></div><div>2019-01-21T14:23:11.895Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP,4 VALUE CHANGE" informRetryCount=2<br>2019-01-21T14:23:23.083Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP,4 VALUE CHANGE" informRetryCount=2<br>2019-01-21T14:23:39.992Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP" informRetryCount=2<br>2019-01-21T14:24:17.287Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP" informRetryCount=2<br>2019-01-21T14:25:15.995Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP" informRetryCount=2<br>2019-01-21T14:26:44.945Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP" informRetryCount=2<br>2019-01-21T14:31:00.578Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP" informRetryCount=2<br>2019-01-21T14:40:43.312Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP" informRetryCount=2<br>2019-01-21T14:51:15.782Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP,4 VALUE CHANGE" informRetryCount=2<br>2019-01-21T14:51:26.050Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP,4 VALUE CHANGE" informRetryCount=2<br>2019-01-21T14:51:44.103Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP" informRetryCount=2<br>2019-01-21T14:52:17.006Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP" informRetryCount=2<br>2019-01-21T14:53:03.913Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP" informRetryCount=2<br>2019-01-21T14:55:09.833Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP" informRetryCount=2<br>2019-01-21T14:58:14.518Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP" informRetryCount=2<br>2019-01-21T15:07:28.884Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP" informRetryCount=2<br>2019-01-21T15:24:36.807Z [ERROR] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Session timeout; sessionTimestamp=1548082275772<br>2019-01-21T15:24:47.061Z [ERROR] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Session timeout; sessionTimestamp=1548082286045<br>2019-01-21T15:25:05.118Z [ERROR] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Session timeout; sessionTimestamp=1548082304097<br>2019-01-21T15:25:38.016Z [ERROR] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Session timeout; sessionTimestamp=1548082336998<br>2019-01-21T15:26:24.933Z [ERROR] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Session timeout; sessionTimestamp=1548082383909<br>2019-01-21T15:28:30.843Z [ERROR] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Session timeout; sessionTimestamp=1548082509828<br>2019-01-21T15:29:07.711Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP,6 CONNECTION REQUEST" informRetryCount=2<br>2019-01-21T15:31:35.533Z [ERROR] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Session timeout; sessionTimestamp=1548082694501<br>2019-01-21T15:40:49.895Z [ERROR] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Session timeout; sessionTimestamp=1548083248878<br>2019-01-21T16:02:28.720Z [ERROR] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Session timeout; sessionTimestamp=1548084547705<br>2019-01-21T16:09:47.588Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP" informRetryCount=2<br>2019-01-21T16:43:08.597Z [ERROR] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Session timeout; sessionTimestamp=1548086987583<br>2019-01-21T17:23:19.295Z [INFO] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Inform; cpeRequestId="1234" informEvent="0 BOOTSTRAP,2 PERIODIC" informRetryCount=2<br>2019-01-21T17:56:40.313Z [ERROR] 35.24.199.118 526564-L02BRedRover_USA_256M-L02B16091400229: Session timeout; sessionTimestamp=1548091399290<br><br></div><div><div><div dir="ltr" class="gmail_signature"><div dir="ltr"><span><font color="#888888">------------------------------<br>
Jeff Wommer<br>
Sr. Systems Technologist<br>
IT - Technical Services<br>
Northern Michigan University<br>
Ph. <a href="tel:906.227.1414" value="+19062271414" target="_blank">906.227.1414</a></font></span></div></div></div><br></div></div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Jan 21, 2019 at 3:08 PM Dan Morphis <<a href="mailto:dan@milkcarton.com">dan@milkcarton.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr">The CPEs data doesn't get committed to the DB until session with the CPE is closed. Look in the cwmp log for any errors, or messages about session timeout.<div><br></div><div>-dan</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail-m_-7292111640903750278gmail_attr">On Mon, Jan 21, 2019 at 6:10 AM Jeffrey Wommer <<a href="mailto:jwommer@nmu.edu" target="_blank">jwommer@nmu.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div dir="ltr"><div>Hi all,</div><div><br></div><div>I'm having an issue with getting a CPE to show up in the GUI. I'm guessing it's not finishing discovery. I've got debugging turned on and data showing up the the dump file. I'm just not sure what to do with the data. Is there a way to see why the device isn't showing up?<br></div><div><br></div><div>From the debug log:</div><div><br></div><div># REQUEST Mon Jan 21 2019 09:58:14 GMT-0500 (EST)<br>{"referer":"<a href="http://tcwmp.nmu.edu" target="_blank">tcwmp.nmu.edu</a>","host":"<a href="http://tcwmp.nmu.edu:7547" target="_blank">tcwmp.nmu.edu:7547</a>","authorization":"Basic YWRtaW46Tm11dHIwNjk=","user-agent":"Marvell http client","connection":"keep-alive","content-length":"2104","soapaction":"","content-type":"text/xml;charset=UTF-8"}<br><SOAP-ENV:Envelope xmlns:SOAP-ENV="<a href="http://schemas.xmlsoap.org/soap/envelope/" target="_blank">http://schemas.xmlsoap.org/soap/envelope/</a>" xmlns:SOAP-ENC="<a href="http://schemas.xmlsoap.org/soap/encoding/" target="_blank">http://schemas.xmlsoap.org/soap/encoding/</a>" xmlns:xsd="<a href="http://www.w3.org/2001/XMLSchema" target="_blank">http://www.w3.org/2001/XMLSchema</a>" xmlns:xsi="<a href="http://www.w3.org/2001/XMLSchema-instance" target="_blank">http://www.w3.org/2001/XMLSchema-instance</a>" xmlns:cwmp="urn:dslforum-org:cwmp-1-0"><SOAP-ENV:Header><cwmp:ID SOAP-ENV:mustUnderstand="1">1234</cwmp:ID></SOAP-ENV:Header><SOAP-ENV:Body><cwmp:Inform><DeviceId><Manufacturer>Marvell</Manufacturer><OUI>526564</OUI><ProductClass>L02BRedRover_USA_256M</ProductClass><SerialNumber>L02B16091400229</SerialNumber><IMEI>862075031229320</IMEI></DeviceId><Event SOAP-ENC:arrayType="cwmp:EventStruct[1]"><EventStruct><EventCode>0 BOOTSTRAP</EventCode><CommandKey></CommandKey></EventStruct></Event><MaxEnvelopes>1</MaxEnvelopes><CurrentTime>2019-01-21T09:58:12Z</CurrentTime><RetryCount>2</RetryCount><ParameterList SOAP-ENC:arrayType="cwmp:ParameterValueStruct[8]"><ParameterValueStruct><Name>Device.RootDataModelVersion</Name><Value xsi:stype="xsd:string">2.4</Value></ParameterValueStruct><ParameterValueStruct><Name>Device.DeviceInfo.HardwareVersion</Name><Value xsi:stype="xsd:string">L02B</Value></ParameterValueStruct><ParameterValueStruct><Name>Device.DeviceInfo.DetachStatus</Name><Value xsi:stype="xsd:string">Connected</Value></ParameterValueStruct><ParameterValueStruct><Name>Device.DeviceInfo.SoftwareVersion</Name><Value xsi:stype="xsd:string">L02BRedRover_LCD_NT_V001</Value></ParameterValueStruct><ParameterValueStruct><Name>Device.DeviceInfo.ProvisioningCode</Name><Value xsi:stype="xsd:string">1234</Value></ParameterValueStruct><ParameterValueStruct><Name>Device.ManagementServer.ParameterKey</Name><Value xsi:stype="xsd:string">1234</Value></ParameterValueStruct><ParameterValueStruct><Name>Device.ManagementServer.ConnectionRequestURL</Name><Value xsi:stype="xsd:string"><a href="http://35.24.199.118:7547/creq" target="_blank">http://35.24.199.118:7547/creq</a></Value></ParameterValueStruct><ParameterValueStruct><Name>Device.IP.Interface.1.IPv4Address.1.IPAddress</Name><Value xsi:stype="xsd:string">35.24.199.118</Value></ParameterValueStruct></ParameterList></cwmp:Inform></SOAP-ENV:Body></SOAP-ENV:Envelope><br><br><br># RESPONSE Mon Jan 21 2019 09:58:14 GMT-0500 (EST)<br>{"Server":"GenieACS/1.1.2","SOAPServer":"GenieACS/1.1.2","Content-Type":"text/xml; charset=\"utf-8\"","Set-Cookie":"session=e346114b6a52747d; Path=/"}<br><?xml version="1.0" encoding="UTF-8"?><br><soap-env:Envelope xmlns:soap-enc="<a href="http://schemas.xmlsoap.org/soap/encoding/" target="_blank">http://schemas.xmlsoap.org/soap/encoding/</a>" xmlns:soap-env="<a href="http://schemas.xmlsoap.org/soap/envelope/" target="_blank">http://schemas.xmlsoap.org/soap/envelope/</a>" xmlns:xsd="<a href="http://www.w3.org/2001/XMLSchema" target="_blank">http://www.w3.org/2001/XMLSchema</a>" xmlns:xsi="<a href="http://www.w3.org/2001/XMLSchema-instance" target="_blank">http://www.w3.org/2001/XMLSchema-instance</a>" xmlns:cwmp="urn:dslforum-org:cwmp-1-0"><soap-env:Header><cwmp:ID soap-env:mustUnderstand="1">1234</cwmp:ID></soap-env:Header><soap-env:Body><cwmp:InformResponse><MaxEnvelopes>1</MaxEnvelopes></cwmp:InformResponse></soap-env:Body></soap-env:Envelope><br></div><div><br></div><div>Thanks for any help you can provide.</div><div><br></div><div>Jeff</div><div><br></div><div><div><div dir="ltr" class="gmail-m_-7292111640903750278gmail-m_-8929326970154964090gmail_signature"><div dir="ltr"><span><font color="#888888">------------------------------<br>
Jeff Wommer<br>
Sr. Systems Technologist<br>
IT - Technical Services<br>
Northern Michigan University<br>
Ph. <a href="tel:906.227.1414" value="+19062271414" target="_blank">906.227.1414</a></font></span></div></div></div></div></div></div>
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