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<p class="MsoNormal"><span lang="EN-GB">Hi Martin,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Read <a href="https://github.com/genieacs/genieacs-gui/wiki/Presets-Tab">
https://github.com/genieacs/genieacs-gui/wiki/Presets-Tab</a><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">You need to refresh the whole or part of your tree to get to know the parameter you’re looking for.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Probably a refresh InternetGatewayDevice.WANDevice.* will do it<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black">Users <users-bounces@lists.genieacs.com> on behalf of Martin Neufeld <gn0000raisersystem@gmail.com><br>
<b>Reply-To: </b>Community support for GenieACS users <users@lists.genieacs.com><br>
<b>Date: </b>Monday, 4 February 2019 at 21:59<br>
<b>To: </b>Community support for GenieACS users <users@lists.genieacs.com><br>
<b>Subject: </b>Re: Mac Adress not showing<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Thanks for the response. And I have looked into the device detail info as requested, to see all the discovered parameters that were listed. However it lists no discovered mac there, or anything making mention
to mac address. This is all the info I get:<o:p></o:p></p>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span class="m8872192764913647398gmail-param-path">InternetGatewayDevice</span> <o:p>
</o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span class="m8872192764913647398gmail-param-path">InternetGatewayDevice.DeviceInfo</span>
<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span class="m8872192764913647398gmail-param-path">InternetGatewayDevice.DeviceInfo.HardwareVersion</span>
<span class="m8872192764913647398gmail-param-value">V1.6</span> <o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span class="m8872192764913647398gmail-param-path">InternetGatewayDevice.DeviceInfo.ProvisioningCode</span>
<span class="m8872192764913647398gmail-param-value">TLCO.GRP2</span> <o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span class="m8872192764913647398gmail-param-path">InternetGatewayDevice.DeviceInfo.SoftwareVersion</span>
<span class="m8872192764913647398gmail-param-value">V2.5.4_CPCOT3</span> <o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span class="m8872192764913647398gmail-param-path">InternetGatewayDevice.DeviceInfo.SpecVersion</span>
<span class="m8872192764913647398gmail-param-value">1.0</span> <o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span class="m8872192764913647398gmail-param-path">InternetGatewayDevice.ManagementServer</span>
<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span class="m8872192764913647398gmail-param-path">InternetGatewayDevice.ManagementServer.ConnectionRequestURL</span>
<span class="m8872192764913647398gmail-param-value"><a href="http://192.168.5.20:58000" target="_blank">http://192.168.5.20:58000</a></span>
<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span class="m8872192764913647398gmail-param-path">InternetGatewayDevice.ManagementServer.ParameterKey</span>
<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span class="m8872192764913647398gmail-param-path">InternetGatewayDevice.WANDevice</span>
<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span class="m8872192764913647398gmail-param-path">InternetGatewayDevice.WANDevice.1</span>
<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span class="m8872192764913647398gmail-param-path">InternetGatewayDevice.WANDevice.1.WANConnectionDevice</span>
<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span class="m8872192764913647398gmail-param-path">InternetGatewayDevice.WANDevice.1.WANConnectionDevice.1</span>
<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span class="m8872192764913647398gmail-param-path">InternetGatewayDevice.WANDevice.1.WANConnectionDevice.1.WANIPConnection</span>
<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span class="m8872192764913647398gmail-param-path">InternetGatewayDevice.WANDevice.1.WANConnectionDevice.1.WANIPConnection.1</span>
<o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span class="m8872192764913647398gmail-param-path">InternetGatewayDevice.WANDevice.1.WANConnectionDevice.1.WANIPConnection.1.ExternalIPAddress</span>
<span class="m8872192764913647398gmail-param-value">192.168.5.20</span> <o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span class="m8872192764913647398gmail-param-path">summary.hardwareVersion</span>
<span class="m8872192764913647398gmail-param-value">V1.6</span> <o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span class="m8872192764913647398gmail-param-path">summary.softwareVersion</span>
<span class="m8872192764913647398gmail-param-value">V2.5.4_CPCOT3</span> <o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span class="m8872192764913647398gmail-param-path">summary.ip</span> <span class="m8872192764913647398gmail-param-value">
192.168.5.20</span><o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I understand that showing your ip address is not advised but that one is for test purposes and has no importance,
<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">However on the top of the task queue, the device says: Device:38D82F-ZXHN%20H108N%20V2%2E5-ZTEERDUFA605788<o:p></o:p></p>
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<p class="MsoNormal">To which my understanding the first part is part of my mac address, specifically this part 38D82F. So somehow its getting the mac address from somewhere, hence I am thinking this is somehow a user error on my side.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Mon, Feb 4, 2019 at 4:59 PM Simon Ryf <<a href="mailto:simon.ryf@dualstack.ch" target="_blank">simon.ryf@dualstack.ch</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB">Hi Martin,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB">First you should find the exact parameter where you’re MAC address is contained. Do this by going into device-detail and on the bottom you should see all your
discovered parameters.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB">If you find it there you should take a look at ./genieacs-gui/config/index_parameters.yml (which is what you display in the device overview pane)</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB">Let us know if that worked</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB">Br</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB">simon</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB"> </span><o:p></o:p></p>
<div style="border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0cm 0cm 0cm;border-color:currentcolor currentcolor">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:12.0pt;color:black">From:
</span></b><span style="font-size:12.0pt;color:black">Users <<a href="mailto:users-bounces@lists.genieacs.com" target="_blank">users-bounces@lists.genieacs.com</a>> on behalf of Martin Neufeld <<a href="mailto:gn0000raisersystem@gmail.com" target="_blank">gn0000raisersystem@gmail.com</a>><br>
<b>Reply-To: </b>Community support for GenieACS users <<a href="mailto:users@lists.genieacs.com" target="_blank">users@lists.genieacs.com</a>><br>
<b>Date: </b>Monday, 4 February 2019 at 20:50<br>
<b>To: </b>"<a href="mailto:users@lists.genieacs.com" target="_blank">users@lists.genieacs.com</a>" <<a href="mailto:users@lists.genieacs.com" target="_blank">users@lists.genieacs.com</a>><br>
<b>Subject: </b>Mac Adress not showing</span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Good afternoon, after a while of reading documents here and trying updating the modem parameters between other things. I have two issues, but I will address only one in this mail
first. To keep order.<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">My main issue is that no matter how much I try and how many times I update parameters and try the stuff I read around, I get no mac address shown on the field. I have a small network
and for such testing purposes I gave the device a IP address which shows on the graphic interface, but no mac address. What is it that I could be doing wrong?<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">However if I get into the device tab on the graphic interface of genie acs. Right on top it says "Device: " and it shows part of the mac address.I get serial number OUI and all.
Its just that on the main screen where devices are listed, no device shows up MAC address on the list. I have tried several modems, ZTE, TPLink being the main ones as they are the ones I use, but I also borrowed a friend's link-sis, which has the same issue.<o:p></o:p></p>
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<p class="MsoNormal">_______________________________________________<br>
Users mailing list<br>
<a href="mailto:Users@lists.genieacs.com" target="_blank">Users@lists.genieacs.com</a><br>
<a href="http://lists.genieacs.com/mailman/listinfo/users" target="_blank">http://lists.genieacs.com/mailman/listinfo/users</a><o:p></o:p></p>
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