<div dir="ltr">thanks for the quick reply and sorry for the slow one on my part. The isp had trouble and I just managed to read your reply as I had no connection to internet. I will test this out and let you guys know if it worked. Thanks in advance. your support is very appreciated<br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Feb 4, 2019 at 6:03 PM Simon Ryf <<a href="mailto:simon.ryf@dualstack.ch">simon.ryf@dualstack.ch</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex">
<div lang="EN-US">
<div class="gmail-m_3440160276285185336WordSection1">
<p class="MsoNormal"><span lang="EN-GB">Hi Martin,<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-GB"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-GB">Read <a href="https://github.com/genieacs/genieacs-gui/wiki/Presets-Tab" target="_blank">
https://github.com/genieacs/genieacs-gui/wiki/Presets-Tab</a><u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-GB">You need to refresh the whole or part of your tree to get to know the parameter you’re looking for.<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-GB">Probably a refresh InternetGatewayDevice.WANDevice.* will do it<u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-GB"><u></u> <u></u></span></p>
<p class="MsoNormal"><span lang="EN-GB"><u></u> <u></u></span></p>
<div style="border-color:rgb(181,196,223) currentcolor currentcolor;border-style:solid none none;border-width:1pt medium medium;padding:3pt 0cm 0cm">
<p class="MsoNormal"><b><span style="font-size:12pt;color:black">From: </span></b><span style="font-size:12pt;color:black">Users <<a href="mailto:users-bounces@lists.genieacs.com" target="_blank">users-bounces@lists.genieacs.com</a>> on behalf of Martin Neufeld <<a href="mailto:gn0000raisersystem@gmail.com" target="_blank">gn0000raisersystem@gmail.com</a>><br>
<b>Reply-To: </b>Community support for GenieACS users <<a href="mailto:users@lists.genieacs.com" target="_blank">users@lists.genieacs.com</a>><br>
<b>Date: </b>Monday, 4 February 2019 at 21:59<br>
<b>To: </b>Community support for GenieACS users <<a href="mailto:users@lists.genieacs.com" target="_blank">users@lists.genieacs.com</a>><br>
<b>Subject: </b>Re: Mac Adress not showing<u></u><u></u></span></p>
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<div>
<p class="MsoNormal"><u></u> <u></u></p>
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<div>
<div>
<p class="MsoNormal" style="margin-bottom:12pt">Thanks for the response. And I have looked into the device detail info as requested, to see all the discovered parameters that were listed. However it lists no discovered mac there, or anything making mention
to mac address. This is all the info I get:<u></u><u></u></p>
<ul type="disc">
<li class="MsoNormal">
<span class="gmail-m_3440160276285185336m8872192764913647398gmail-param-path">InternetGatewayDevice</span> <u></u>
<u></u></li><li class="MsoNormal">
<span class="gmail-m_3440160276285185336m8872192764913647398gmail-param-path">InternetGatewayDevice.DeviceInfo</span>
<u></u><u></u></li><li class="MsoNormal">
<span class="gmail-m_3440160276285185336m8872192764913647398gmail-param-path">InternetGatewayDevice.DeviceInfo.HardwareVersion</span>
<span class="gmail-m_3440160276285185336m8872192764913647398gmail-param-value">V1.6</span> <u></u><u></u></li><li class="MsoNormal">
<span class="gmail-m_3440160276285185336m8872192764913647398gmail-param-path">InternetGatewayDevice.DeviceInfo.ProvisioningCode</span>
<span class="gmail-m_3440160276285185336m8872192764913647398gmail-param-value">TLCO.GRP2</span> <u></u><u></u></li><li class="MsoNormal">
<span class="gmail-m_3440160276285185336m8872192764913647398gmail-param-path">InternetGatewayDevice.DeviceInfo.SoftwareVersion</span>
<span class="gmail-m_3440160276285185336m8872192764913647398gmail-param-value">V2.5.4_CPCOT3</span> <u></u><u></u></li><li class="MsoNormal">
<span class="gmail-m_3440160276285185336m8872192764913647398gmail-param-path">InternetGatewayDevice.DeviceInfo.SpecVersion</span>
<span class="gmail-m_3440160276285185336m8872192764913647398gmail-param-value">1.0</span> <u></u><u></u></li><li class="MsoNormal">
<span class="gmail-m_3440160276285185336m8872192764913647398gmail-param-path">InternetGatewayDevice.ManagementServer</span>
<u></u><u></u></li><li class="MsoNormal">
<span class="gmail-m_3440160276285185336m8872192764913647398gmail-param-path">InternetGatewayDevice.ManagementServer.ConnectionRequestURL</span>
<span class="gmail-m_3440160276285185336m8872192764913647398gmail-param-value"><a href="http://192.168.5.20:58000" target="_blank">http://192.168.5.20:58000</a></span>
<u></u><u></u></li><li class="MsoNormal">
<span class="gmail-m_3440160276285185336m8872192764913647398gmail-param-path">InternetGatewayDevice.ManagementServer.ParameterKey</span>
<u></u><u></u></li><li class="MsoNormal">
<span class="gmail-m_3440160276285185336m8872192764913647398gmail-param-path">InternetGatewayDevice.WANDevice</span>
<u></u><u></u></li><li class="MsoNormal">
<span class="gmail-m_3440160276285185336m8872192764913647398gmail-param-path">InternetGatewayDevice.WANDevice.1</span>
<u></u><u></u></li><li class="MsoNormal">
<span class="gmail-m_3440160276285185336m8872192764913647398gmail-param-path">InternetGatewayDevice.WANDevice.1.WANConnectionDevice</span>
<u></u><u></u></li><li class="MsoNormal">
<span class="gmail-m_3440160276285185336m8872192764913647398gmail-param-path">InternetGatewayDevice.WANDevice.1.WANConnectionDevice.1</span>
<u></u><u></u></li><li class="MsoNormal">
<span class="gmail-m_3440160276285185336m8872192764913647398gmail-param-path">InternetGatewayDevice.WANDevice.1.WANConnectionDevice.1.WANIPConnection</span>
<u></u><u></u></li><li class="MsoNormal">
<span class="gmail-m_3440160276285185336m8872192764913647398gmail-param-path">InternetGatewayDevice.WANDevice.1.WANConnectionDevice.1.WANIPConnection.1</span>
<u></u><u></u></li><li class="MsoNormal">
<span class="gmail-m_3440160276285185336m8872192764913647398gmail-param-path">InternetGatewayDevice.WANDevice.1.WANConnectionDevice.1.WANIPConnection.1.ExternalIPAddress</span>
<span class="gmail-m_3440160276285185336m8872192764913647398gmail-param-value">192.168.5.20</span> <u></u><u></u></li><li class="MsoNormal">
<span class="gmail-m_3440160276285185336m8872192764913647398gmail-param-path">summary.hardwareVersion</span>
<span class="gmail-m_3440160276285185336m8872192764913647398gmail-param-value">V1.6</span> <u></u><u></u></li><li class="MsoNormal">
<span class="gmail-m_3440160276285185336m8872192764913647398gmail-param-path">summary.softwareVersion</span>
<span class="gmail-m_3440160276285185336m8872192764913647398gmail-param-value">V2.5.4_CPCOT3</span> <u></u><u></u></li><li class="MsoNormal">
<span class="gmail-m_3440160276285185336m8872192764913647398gmail-param-path">summary.ip</span> <span class="gmail-m_3440160276285185336m8872192764913647398gmail-param-value">
192.168.5.20</span><u></u><u></u></li></ul>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">I understand that showing your ip address is not advised but that one is for test purposes and has no importance,
<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">However on the top of the task queue, the device says: Device:38D82F-ZXHN%20H108N%20V2%2E5-ZTEERDUFA605788<u></u><u></u></p>
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<div>
<p class="MsoNormal">To which my understanding the first part is part of my mac address, specifically this part 38D82F. So somehow its getting the mac address from somewhere, hence I am thinking this is somehow a user error on my side.<u></u><u></u></p>
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</div>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<div>
<p class="MsoNormal">On Mon, Feb 4, 2019 at 4:59 PM Simon Ryf <<a href="mailto:simon.ryf@dualstack.ch" target="_blank">simon.ryf@dualstack.ch</a>> wrote:<u></u><u></u></p>
</div>
<blockquote style="border-color:currentcolor currentcolor currentcolor rgb(204,204,204);border-style:none none none solid;border-width:medium medium medium 1pt;padding:0cm 0cm 0cm 6pt;margin-left:4.8pt;margin-right:0cm">
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<div>
<p class="MsoNormal"><span lang="EN-GB">Hi Martin,</span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-GB"> </span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-GB">First you should find the exact parameter where you’re MAC address is contained. Do this by going into device-detail and on the bottom you should see all your
discovered parameters.</span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-GB">If you find it there you should take a look at ./genieacs-gui/config/index_parameters.yml (which is what you display in the device overview pane)</span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-GB"> </span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-GB">Let us know if that worked</span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-GB"> </span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-GB">Br</span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-GB">simon</span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-GB"> </span><u></u><u></u></p>
<p class="MsoNormal"><span lang="EN-GB"> </span><u></u><u></u></p>
<div style="border-style:solid none none;border-width:1pt medium medium;padding:3pt 0cm 0cm;border-color:currentcolor">
<p class="MsoNormal"><b><span style="font-size:12pt;color:black">From:
</span></b><span style="font-size:12pt;color:black">Users <<a href="mailto:users-bounces@lists.genieacs.com" target="_blank">users-bounces@lists.genieacs.com</a>> on behalf of Martin Neufeld <<a href="mailto:gn0000raisersystem@gmail.com" target="_blank">gn0000raisersystem@gmail.com</a>><br>
<b>Reply-To: </b>Community support for GenieACS users <<a href="mailto:users@lists.genieacs.com" target="_blank">users@lists.genieacs.com</a>><br>
<b>Date: </b>Monday, 4 February 2019 at 20:50<br>
<b>To: </b>"<a href="mailto:users@lists.genieacs.com" target="_blank">users@lists.genieacs.com</a>" <<a href="mailto:users@lists.genieacs.com" target="_blank">users@lists.genieacs.com</a>><br>
<b>Subject: </b>Mac Adress not showing</span><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<div>
<p class="MsoNormal">Good afternoon, after a while of reading documents here and trying updating the modem parameters between other things. I have two issues, but I will address only one in this mail
first. To keep order.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">My main issue is that no matter how much I try and how many times I update parameters and try the stuff I read around, I get no mac address shown on the field. I have a small network
and for such testing purposes I gave the device a IP address which shows on the graphic interface, but no mac address. What is it that I could be doing wrong?<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">However if I get into the device tab on the graphic interface of genie acs. Right on top it says "Device: " and it shows part of the mac address.I get serial number OUI and all.
Its just that on the main screen where devices are listed, no device shows up MAC address on the list. I have tried several modems, ZTE, TPLink being the main ones as they are the ones I use, but I also borrowed a friend's link-sis, which has the same issue.<u></u><u></u></p>
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</div>
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