ACS presets seems not work properly

[Agustín Bertamoni]

You're right!
When ACR receive a fault status from CPE does not apply the preset. (Only
applies tag!).
Thank you very much for your help!
Another question, what the specific use of objects and keys? If you want to
apply it as a preset, the object can contain a of group parameters?.
BR

STECHS - Ing. Agustin Bertamoni
Móvil: (+54911) 62183226
Av. Boyacá 372 Piso 4º Oficina 401 (C1406BHF)
Buenos Aires, Argentina

On Tue, Aug 18, 2015 at 5:43 PM, Manny Veloso <manny.veloso at smartrg.com>
wrote:

> It looks like the preset isn’t running because the device is returning a
> fault. The device is nice enough to tell us what parameter is failing,
> which is:
>
>
> Device.Services.VoiceService.1.VoiceProfile.1.Line.1.Codec.X_GRANDSTREAM_AAL2G72632PayloadType
>
> I think the problem might be because the device actually says the
> parameter name has a space:
>
> <Name>Device.Services.VoiceService.1.VoiceProfile.1.Line.1.Codec.X_GRANDSTREAM_AAL2G72632PayloadType
> </Name>
>
> Genie is trimming that space off. That might be a bug in the firmware
> (typo), but the only way you’d be able to tell is if you use another ACS to
> get that parameter directly via an RPC call.
>
> --
> Manny Veloso
> Sr. Solutions Engineer
> Smartrg.com
>
> From: Users <users-bounces at lists.genieacs.com> on behalf of Agustín
> Bertamoni <abertamoni at stechs.com.ar>
> Reply-To: Community support for GenieACS users <users at lists.genieacs.com>
> Date: Tuesday, August 18, 2015 at 10:09 AM
> To: Community support for GenieACS users <users at lists.genieacs.com>
> Subject: Re: ACS presets seems not work properly
>
> Without tag write action in the preset seems not execute the preset..
> After initial Inform from CPE the ACS call a GetParameterNames method and
> then GetParameterValues which seems to fail in one parameter:
> Fault response for task 55d36311609a456709312be9. Retrying after 300
> seconds.
> But de preset must execute anyway not?
> Attached is a txt showing this flow.
> Thanks in advance!
>
> STECHS - Ing. Agustin Bertamoni
> Móvil: (+54911) 62183226
> Av. Boyacá 372 Piso 4º Oficina 401 (C1406BHF)
> Buenos Aires, Argentina
>
> On Tue, Aug 18, 2015 at 12:12 PM, Manny Veloso <manny.veloso at smartrg.com>
> wrote:
>
>> Does it work if you remove the tag?
>> --
>> Manny Veloso
>> Sr. Solutions Engineer
>> Smartrg.com
>>
>> From: Users <users-bounces at lists.genieacs.com> on behalf of Agustín
>> Bertamoni <abertamoni at stechs.com.ar>
>> Reply-To: Community support for GenieACS users <users at lists.genieacs.com>
>> Date: Tuesday, August 18, 2015 at 7:22 AM
>> To: Community support for GenieACS users <users at lists.genieacs.com>
>> Subject: Re: ACS presets seems not work properly
>>
>> Dan
>> Thank you in advance for your answer! Yes nodes Device.ManagementServer.PeriodicInformEnable
>> and .PeriodicInformInterval are in the device model but ACS never execute
>> the SetParameterValues method for this nodes.
>> Anyone know if this is correct this message in the log:
>>
>> 17 Aug 17:11:33 - 000B82-HT%2D502-000b8228c1b7: Presets discrepancy found
>>
>> Finally, the present must write and schedule a task or directly execute a
>> method?
>> Thanks again!
>>
>> STECHS - Ing. Agustin Bertamoni
>> Móvil: (+54911) 62183226
>> Av. Boyacá 372 Piso 4º Oficina 401 (C1406BHF)
>> Buenos Aires, Argentina
>>
>> On Mon, Aug 17, 2015 at 6:46 PM, Dan Morphis <dan at milkcarton.com> wrote:
>>
>>> You have probably already verified this, but do the nodes
>>> Device.ManagementServer.PeriodicInformEnable and .PeriodicInformInterval
>>> exist in the object model coming from the CPE?
>>>
>>> The way you are using presets is correct
>>>
>>>
>>> _______________________________________________
>>> Users mailing list
>>> Users at lists.genieacs.com
>>> http://lists.genieacs.com/mailman/listinfo/users
>>>
>>>
>>
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>>
>
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