ACS presets seems not work properly

[Manny Veloso]

It looks like the preset isn’t running because the device is returning a fault. The device is nice enough to tell us what parameter is failing, which is:

Device.Services.VoiceService.1.VoiceProfile.1.Line.1.Codec.X_GRANDSTREAM_AAL2G72632PayloadType

I think the problem might be because the device actually says the parameter name has a space:

<Name>Device.Services.VoiceService.1.VoiceProfile.1.Line.1.Codec.X_GRANDSTREAM_AAL2G72632PayloadType </Name>

Genie is trimming that space off. That might be a bug in the firmware (typo), but the only way you’d be able to tell is if you use another ACS to get that parameter directly via an RPC call.

--
Manny Veloso
Sr. Solutions Engineer
Smartrg.com

From: Users <users-bounces at lists.genieacs.com<mailto:users-bounces at lists.genieacs.com>> on behalf of Agustín Bertamoni <abertamoni at stechs.com.ar<mailto:abertamoni at stechs.com.ar>>
Reply-To: Community support for GenieACS users <users at lists.genieacs.com<mailto:users at lists.genieacs.com>>
Date: Tuesday, August 18, 2015 at 10:09 AM
To: Community support for GenieACS users <users at lists.genieacs.com<mailto:users at lists.genieacs.com>>
Subject: Re: ACS presets seems not work properly

Without tag write action in the preset seems not execute the preset.. After initial Inform from CPE the ACS call a GetParameterNames method and then GetParameterValues which seems to fail in one parameter:
Fault response for task 55d36311609a456709312be9. Retrying after 300 seconds.
But de preset must execute anyway not?
Attached is a txt showing this flow.
Thanks in advance!

STECHS - Ing. Agustin Bertamoni
Móvil: (+54911) 62183226
Av. Boyacá 372 Piso 4º Oficina 401 (C1406BHF)
Buenos Aires, Argentina

On Tue, Aug 18, 2015 at 12:12 PM, Manny Veloso <manny.veloso at smartrg.com<mailto:manny.veloso at smartrg.com>> wrote:
Does it work if you remove the tag?
--
Manny Veloso
Sr. Solutions Engineer
Smartrg.com

From: Users <users-bounces at lists.genieacs.com<mailto:users-bounces at lists.genieacs.com>> on behalf of Agustín Bertamoni <abertamoni at stechs.com.ar<mailto:abertamoni at stechs.com.ar>>
Reply-To: Community support for GenieACS users <users at lists.genieacs.com<mailto:users at lists.genieacs.com>>
Date: Tuesday, August 18, 2015 at 7:22 AM
To: Community support for GenieACS users <users at lists.genieacs.com<mailto:users at lists.genieacs.com>>
Subject: Re: ACS presets seems not work properly

Dan
Thank you in advance for your answer! Yes nodes Device.ManagementServer.PeriodicInformEnable and .PeriodicInformInterval are in the device model but ACS never execute the SetParameterValues method for this nodes.
Anyone know if this is correct this message in the log:

17 Aug 17:11:33 - 000B82-HT%2D502-000b8228c1b7: Presets discrepancy found

Finally, the present must write and schedule a task or directly execute a method?
Thanks again!

STECHS - Ing. Agustin Bertamoni
Móvil: (+54911) 62183226
Av. Boyacá 372 Piso 4º Oficina 401 (C1406BHF)
Buenos Aires, Argentina

On Mon, Aug 17, 2015 at 6:46 PM, Dan Morphis <dan at milkcarton.com<mailto:dan at milkcarton.com>> wrote:
You have probably already verified this, but do the nodes Device.ManagementServer.PeriodicInformEnable and .PeriodicInformInterval exist in the object model coming from the CPE?

The way you are using presets is correct


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