Smartrg 505n issue

Jim Maclean jmaclean at comsultserv.ca
Sat Feb 14 18:22:21 EST 2015


OK, will do.  Thanks, Jim

On 14/02/2015 5:15 PM, Dan Morphis wrote:
> Change the log level to debug on the 505 and then check the log.
>
> If that doesn't yield anything useful, then fire up tcpdump, tell it to output in pcap format and look at the capture in wireshark. If you have a unix workstation you can use wireshark on the workstation, ssh and tcpdump/tshark to see the packets in real time. I have the full command line at my office, but won't be in until Tuesday.
>
> -dan
>
>> On Feb 14, 2015, at 12:56 PM, Jim Maclean <jmaclean at comsultserv.ca> wrote:
>>
>> Dan, the firmware is  a special 'approved by Bell Canada' version. I'm using a very basic setup with the three modems; PPPoE, 0/35 on public internet.  I verified that all three modem have same CWMP setup  - CWMP enabled and myserverURL:7547.  I checked that ports 7547 and 7567 are open.  What puzzles me is why the TP-Link modem worked (in bridge mode) essentially right out of the box and the 505s (in router mode) don't.
>>
>> Jim
>>
>>> On 14/02/2015 3:59 PM, Dan Morphis wrote:
>>> What firmware do you have on the 505's? 2.4.0.5 is the latest iirc. How many interfaces do you have on the 505? Which interface do you have the management server bound to?
>>>
>>> In my setup, we have a 0/35 and 0/36 pvc setup. The 35 is the public internet, and the 36 is doing IPoE and vlan'd to our ACS. I have the management server bound to the interface (atm1.1). Works really well and it allows us to control the cpe if it's in bridged mode.
>>>
>>> -dan
>>>
>>>> On Feb 14, 2015, at 11:22 AM, Jim Maclean <jmaclean at comsultserv.ca> wrote:
>>>>
>>>> Hi there, I have a test setup consisting of two Smartrg 505n modems, one local and one remote.  Plus a remote TPLink 8816 modem.  I can't get either of the Smartrg modems to connect with GenieACS via the wan interfaces.  The local unit will connect via the LAN interface. The 8816 connected first time and has been stable since so I know the URL & server is functioning correctly.  The Smartrg modem log shows the follow message:
>>>>
>>>> tr69c:750.371:Connected:1258:ACS Connect Status = 2 Connection to host GenieACS URL:7547 failed 146 (Connection refused)²^B
>>>>
>>>> Has anybody encountered this issue and if so, did you find a solution?
>>>>
>>>> Also, is there GenieACS log (I couldn't find one) that might provide more detail on why the connection was refused?
>>>>
>>>> Regards
>>>>
>>>> -- 
>>>> Jim Maclean | COMSULT
>>>> Unit-1 3096 Danforth Ave. Suite 137 | Toronto, ON M1L 1B1
>>>> Cell: (416) 830-3997 | jmaclean at comsultserv.ca | www.comsultserv.ca
>>>>
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>> -- 
>> Jim Maclean | COMSULT
>> Unit-1 3096 Danforth Ave. Suite 137 | Toronto, ON M1L 1B1
>> Cell: (416) 830-3997 | jmaclean at comsultserv.ca | www.comsultserv.ca
>>
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-- 
Jim Maclean | COMSULT
Unit-1 3096 Danforth Ave. Suite 137 | Toronto, ON M1L 1B1
Cell: (416) 830-3997 | jmaclean at comsultserv.ca | www.comsultserv.ca

This message is intended for the addressees only and may contain
confidential or privileged information. No rights to privilege have been
waived. Any copying, retransmittal, taking of action in reliance on, or
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addressees is prohibited. If you have received this message in error, please
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