Smartrg 505n issue

Dan Morphis dan at
Sat Feb 14 16:01:13 EST 2015

One other thing to check is your firewall rules. You need ports 7547 (cwmp) and 7567 (file downloads) open.

Is genie configured for http or https? Make sure you have the management url configured with the proper http scheme AND the port.


> On Feb 14, 2015, at 11:22 AM, Jim Maclean <jmaclean at> wrote:
> Hi there, I have a test setup consisting of two Smartrg 505n modems, one local and one remote.  Plus a remote TPLink 8816 modem.  I can't get either of the Smartrg modems to connect with GenieACS via the wan interfaces.  The local unit will connect via the LAN interface. The 8816 connected first time and has been stable since so I know the URL & server is functioning correctly.  The Smartrg modem log shows the follow message:
> tr69c:750.371:Connected:1258:ACS Connect Status = 2 Connection to host GenieACS URL:7547 failed 146 (Connection refused)²^B
> Has anybody encountered this issue and if so, did you find a solution?
> Also, is there GenieACS log (I couldn't find one) that might provide more detail on why the connection was refused?
> Regards
> -- 
> Jim Maclean | COMSULT
> Unit-1 3096 Danforth Ave. Suite 137 | Toronto, ON M1L 1B1
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