Problems installing GenieACS

Zaid Abdulla zaid at
Wed Feb 10 16:23:33 EST 2016

On Wed, 2016-02-10 at 17:50 +0100, Sergio Fernández wrote:
> I'm in an Ubuntu 14.04 Server
> I'm following this file step by step: https://gist.githubusercontent.
> com/allanmc/9fae5b2f85c5b9785ae1/raw/ 
> But when doing the npm install, it fails.
> I've updated nodejs to v5.6.0 version, but the error is still the
> same. This is the output:
> npm ERR! hiredis at 0.1.17 install: `node-gyp rebuild`
> npm ERR! Exit status 1
> npm ERR! 
> npm ERR! Failed at the hiredis at 0.1.17 install script 'node-gyp
> rebuild'.
> npm ERR! Make sure you have the latest version of node.js and npm
> installed.
> npm ERR! If you do, this is most likely a problem with the hiredis
> package,
> npm ERR! not with npm itself.
> npm ERR! Tell the author that this fails on your system:
> npm ERR!     node-gyp rebuild
> npm ERR! You can get information on how to open an issue for this
> project with:
> npm ERR!     npm bugs hiredis
> npm ERR! Or if that isn't available, you can get their info via:
> npm ERR!     npm owner ls hiredis
> npm ERR! There is likely additional logging output above.
> npm ERR! Please include the following file with any support request:
> npm ERR!     /home/tecnico/genieacs/npm-debug.log
> I have tried reinstalling hiredis package but it is still failing.
> I've installed GenieACS this way some months ago and it wasn't
> failing.

I looked into this problem before but couldn't figure out if it's
related to libxmljs or node-gyp. Regardless, updating node-gyp will fix
the issue. Do "npm install node-gyp" then "node-gyp rebuild".


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