refreshObject task resets a Vigor 2860L repeatedly

Dan Morphis dan at milkcarton.com
Tue Jul 4 05:05:51 EDT 2017


Do you have a way of attaching a console cable to the CPE? I bet it's runnin into a fault condition and rebooting. 

-dan

> On Jul 4, 2017, at 12:41 AM, Vaggelis Kapoulas <kapoulas at cti.gr> wrote:
> 
> 
> Hi,
> 
> I face a problem with a Vigor 2860L that reboots after is it connects to a genieacs server, that I have setup
> 
> The CPE shows in the list of devices, and immediately afterwards a refreshObject task, that is automatically inserted in the tasks, causes the CPE to reset.
> 
> This task remains in the list (probably because it got no reply, and is considered unfinished).
> 
> Once the CPE reboots it sends a new inform (BOOT and VALUE CHANGE, as it now has a different IP address), the task refreshObject is retried, and this results again in the CPE rebooting. This goes on and on for ever, if left uninterrupted.
> 
> If I destroy the queued task(s), then the CPE remains stable, but I cannot do anything, as any action triggers a new task that causes the CPE to reboot.
> 
> Looking at the debug info I see no obvious cause of the error. The relevant dump is at https://pastebin.com/fgwciGgx
> 
> I have searched the archives and the web for any relevant clue but have found nothing so far.
> 
> The CPE was working fine with another TR-069 server (for which I had a test license that expeired). So I tend to rule out problems with the CPE itself
> 
> I would appreciate any insight into what may be causing this.
> 
> Thanks in advance!
> 
> Best regards,
> Vaggelis
> 
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