Fail cwmp.9002

Dan Morphis dan at milkcarton.com
Thu Mar 2 18:43:11 EST 2017


That fault code, and fault string don't really tell anything. You need to
view the syslogs on the device. If you know how to use a TTL to USB serial
adapter and a logic analyzer, there is usually a 4 pin header on the
circuit board of the CPE that will spit out error information. I use it
pretty extensively with the SmartRG modems on my desk.

-dan

On Thu, Mar 2, 2017 at 4:20 AM, Jose Vela Delgado <josevelacisco at gmail.com>
wrote:

> Hello everyone.
>
> I am testing with *CPE HG8240H* to download the autoconfiguration file.
> As I see in wireshark, the device perfectly downloads the file with *GET
> /hw_ctree.xml HTTP / 1.1* ....... but does not install it and leaves this
> fault in the tab FAULT:
>
> DeviceChannelCodeMessageDetailRetriesDate
> 00259E-HG8240H-48575443C40F4040
> <https://mailtrack.io/trace/link/660f2e06d662fb7f99d34b18589e74fbd7b303db?url=http%3A%2F%2F192.168.200.63%3A3000%2Fdevices%2F00259E-HG8240H-48575443C40F4040&signature=eb25748983b1daed>
> default cwmp.9002 Internal error FAULTCODE: 9002 FAULTSTRING: Internal
> error 0 2017-03-02 12:44:16 UTC
>
> This is extracted from wireshark:
>
> <SOAP-ENV:Body>
>     <SOAP-ENV:Fault>
>         <faultcode>
>             *Client*
>             </faultcode>
>         <faultstring>
>             *CWMP fault*
>             </faultstring>
>         <detail>
>             <cwmp:Fault>
>                 <FaultCode>
>                    * 9002*
>                     </FaultCode>
>                 <FaultString>
>                     *Internal error*
>                     </FaultString>
>                 </cwmp:Fault>
>             </detail>
>         </SOAP-ENV:Fault>
>     </SOAP-ENV:Body>
>
>
> Has anyone else had the same fail with this model of CPE? If anyone knows
> any solution, please, I'm looking forward to hearing it.
>
> Greetings and thanks.
>
> Jose Vela
>
> *Técnico de Networking Routing y Switching.*
>
>
>
> Mira mi perfil profesional y conecta conmigo en LinkedIn pinchando en
> este enlace.
> <https://mailtrack.io/trace/link/7713a36f976f20a196520f15f64d1f38dcb5698b?url=https%3A%2F%2Fes.linkedin.com%2Fin%2Fjose-vela-delgado&signature=404d9ffa8b04d4aa>
>
>
>
>
>
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