Problem with CPE reconnection

[Dan Morphis]

You need to look at the log on the device. This is a *device* issue.

On Thu, Mar 2, 2017 at 11:08 PM, Jose Vela Delgado <josevelacisco at gmail.com>
wrote:

> I'm sorry Dan.
>
> I did that and you told me that:
>
>
> Device is offline
>
>
> Any idea what I can do to the CPE to get it back?
>
>
>
> Jose Vela
>
> *Técnico de Networking Routing y Switching.*
>
>
>
> Mira mi perfil profesional y conecta conmigo en LinkedIn pinchando en
> este enlace.
> <https://mailtrack.io/trace/link/931be34fcc3896c42c1b3954ff148e2471ddf3ca?url=https%3A%2F%2Fes.linkedin.com%2Fin%2Fjose-vela-delgado&signature=6a559e1abac620e0>
>
> 2017-03-03 0:40 GMT+01:00 Dan Morphis <dan at milkcarton.com>:
>
>> Try to initiate a connection from the ACS to the CPE. To do this, pick a
>> simple parameter (like InternetGatewayDevice.Manageme
>> ntServer.PeriodicInformInterval) and do a getParameterValues on it. This
>> will cause GenieACS to make a connection to the ConnectionRequestURL on the
>> CPE. If TR069 client on the CPE hasn't crashed, then the CPE should then
>> make connection to the ACS.
>>
>> -dan
>>
>>
>> On Thu, Mar 2, 2017 at 7:37 AM, Jose Vela Delgado <
>> josevelacisco at gmail.com> wrote:
>>
>>> Hello friends.
>>>
>>> Here I come with a small problem that I have with the GenieACS.
>>>
>>> It turns out I have a perfectly setup CPE session with the GenieACS, but
>>> when I turn it off, for example, for 10 minutes or less, when I turn it
>>> back on, it no longer reconnects to the GenieACS.
>>>
>>> The only thing that has solved it is to reset it from the factory. Is
>>> there any way to initiate connection with the GenieACS without getting to
>>> the end of factory reset?
>>>
>>> I await your comments.
>>> Greetings and thanks,
>>>
>>>
>>> Jose Vela
>>>
>>> *Técnico de Networking Routing y Switching.*
>>>
>>>
>>>
>>> Mira mi perfil profesional y conecta conmigo en LinkedIn pinchando en
>>> este enlace.
>>> <https://mailtrack.io/trace/link/e90c678ebe9a0a2b6e8e7e50dfc4e169ee8debe7?url=https%3A%2F%2Fes.linkedin.com%2Fin%2Fjose-vela-delgado&signature=a5c433e2b60df3f6>
>>>
>>>
>>>
>>>
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>>
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