CPE's not updating

Cas de Reuver cas at reuver.co
Tue Oct 10 14:34:25 EDT 2017


Hi,

I've found the issue. GenieACS was pushing setting the parameter "InternetGatewayDevice.X_5067F0_AccessServiceCfg.HttpPort" to something different. It seems like this made the ZyXEL CPEs cancel the request.

> On 10 Oct 2017, at 11:46, Cas de Reuver <cas at reuver.co> wrote:
> 
> Hi,
> 
> I'm having the issue that suddenly around 75% of the CPE's in GenieACS have stopped working in GenieACS. The "Last Inform" time isn't being updated and presets aren't being pushed.
> 
> The debug dump shows nothing interesting and the cwmp logs aren't really helpful I think. The only thing I noticed in the cwmp log is the following:
> 
> 2017-10-10T09:28:37.643Z [INFO] :removed:125 04BF6D-:removed:29: Inform; cpeRequestId="434787913" informEvent="2 PERIODIC" informRetryCount=1
> 2017-10-10T09:28:37.715Z [INFO] :removed:125 04BF6D-:removed:29: ACS request; acsRequestId="15f059d5409100" acsRequestName="SetParameterValues"
> 2017-10-10T09:28:40.435Z [INFO] :removed:103 04BF6D-:removed:88: Inform; cpeRequestId="2022265885" informEvent="2 PERIODIC" informRetryCount=0
> 2017-10-10T09:28:46.961Z [INFO] :removed:156 588BF3-:removed:78: Inform; cpeRequestId="907820677" informEvent="2 PERIODIC" informRetryCount=1
> 2017-10-10T09:28:47.029Z [INFO] :removed:156 588BF3-:removed:78: ACS request; acsRequestId="15f059d786f100" acsRequestName="SetParameterValues"
> 2017-10-10T09:28:49.450Z [INFO] :removed:188 E8377A-:removed:15: Inform; cpeRequestId="1425207555" informEvent="2 PERIODIC" informRetryCount=0
> 2017-10-10T09:28:50.929Z [INFO] :removed:125 04BF6D-:removed:29: Inform; cpeRequestId="1226240988" informEvent="2 PERIODIC" informRetryCount=1
> 2017-10-10T09:28:51.007Z [INFO] :removed:125 04BF6D-:removed:29: ACS request; acsRequestId="15f059d87ef100" acsRequestName="SetParameterValues"
> 2017-10-10T09:28:51.987Z [INFO] :removed:254 04BF6D-:removed:59: Inform; cpeRequestId="1043249684" informEvent="2 PERIODIC" informRetryCount=0
> 
> The CPE's with "ACS request; acsRequestId=".*" acsRequestName="SetParameterValues"" fail, the others with informs only work correctly, so something may go wrong with pushing the presets.
> 
> Does anyone have tips for debugging, or is there someone that had the same issues?
> 
> --
> Cas de Reuver
> http://cas.reuver.co
> 


--
Cas de Reuver
http://cas.reuver.co

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