New Debian 8 install

[Eric Whalen]

Thanks for the quick response.  I do understand that it's a permission thing, but I'm pretty new to this and having a difficult time tracking it down.  Any thoughts?

I will update Ruby today.

Thanks

From: Sergio Fernández
Sent: Wednesday, October 11, 1:09 AM
Subject: Re: New Debian 8 install
To: Community support for GenieACS users


Good morning, Eric.

Right now I have it installed in Debian 9, although the MongoDB binaries are not released yet. But I don't have the scripts.
This is another guide I wrote for Ubuntu 14.04. Really it's not that different, the problems that arise can be solved easily sometimes with a little of try-and-error: https://github.com/zaidka/genieacs/wiki/GenieACS-v1.1.x-installation-in-Ubuntu-14.04-Server

Anyway, the logs seem like a "permission denied" error. So start by taking that into account! :) And another thing, right now I am using ruby version 2.4.2 and it is working good, so I would update from 2.3.0 because that is an old release.

Best regards.

Sergio Fernández Rubio - https://www.linkedin.com/in/sergiofdz/
(+34) 687 016 994
CEO @ ACSdesk
https://acsdesk.com

2017-10-11 1:52 GMT+02:00 <eric at aisling-technologies.com<mailto:eric at aisling-technologies.com>>:
Here is more info…

admin at ip-172-31-0-251:/opt$ ./genieacs-start.sh
failed to connect to server: Connection refused
arranging in: tiled
GenieACS has been started in tmux session 'geneiacs'
To attach to session, use: tmux attach -t genieacs
To switch between panes use Ctrl+B-ArrowKey
To deattach, press Ctrl+B-D
To stop GenieACS, use: ./genieacs-stop.sh

rails server -b 0.0.0.0
admin at ip-172-31-0-251:/opt$ cd genieacs-gui
admin at ip-172-31-0-251:/opt/genieacs-gui$ rails server -b 0.0.0.0
=> Booting WEBrick
=> Rails 4.1.16 application starting in development on http://0.0.0.0:3000
=> Run `rails server -h` for more startup options
=> Notice: server is listening on all interfaces (0.0.0.0). Consider using 127.0.0.1 (--binding option)
=> Ctrl-C to shutdown server
Exiting
/usr/local/lib/ruby/gems/2.3.0/gems/rack-1.5.5/lib/rack/server.rb:332:in `initialize': Permission denied @ rb_sysopen - /opt/genieacs-gui/tmp/pids/server.pid (Errno::EACCES)
        from /usr/local/lib/ruby/gems/2.3.0/gems/rack-1.5.5/lib/rack/server.rb:332:in `open'
        from /usr/local/lib/ruby/gems/2.3.0/gems/rack-1.5.5/lib/rack/server.rb:332:in `write_pid'
        from /usr/local/lib/ruby/gems/2.3.0/gems/rack-1.5.5/lib/rack/server.rb:254:in `start'
        from /usr/local/lib/ruby/gems/2.3.0/gems/railties-4.1.16/lib/rails/commands/server.rb:69:in `start'
        from /usr/local/lib/ruby/gems/2.3.0/gems/railties-4.1.16/lib/rails/commands/commands_tasks.rb:81:in `block in server'
        from /usr/local/lib/ruby/gems/2.3.0/gems/railties-4.1.16/lib/rails/commands/commands_tasks.rb:76:in `tap'
        from /usr/local/lib/ruby/gems/2.3.0/gems/railties-4.1.16/lib/rails/commands/commands_tasks.rb:76:in `server'
        from /usr/local/lib/ruby/gems/2.3.0/gems/railties-4.1.16/lib/rails/commands/commands_tasks.rb:40:in `run_command!'
        from /usr/local/lib/ruby/gems/2.3.0/gems/railties-4.1.16/lib/rails/commands.rb:17:in `<top (required)>'
        from bin/rails:4:in `require'
        from bin/rails:4:in `<main>'
admin at ip-172-31-0-251:/opt/genieacs-gui$
From: Eric Whalen [mailto:eric at aisling-technologies.com<mailto:eric at aisling-technologies.com>]
Sent: Tuesday, October 10, 2017 2:04 PM
To: 'users at lists.genieacs.com<mailto:users at lists.genieacs.com>' <users at lists.genieacs.com<mailto:users at lists.genieacs.com>>
Subject: New Debian 8 install

The install went well according to the instructions in the docs session, but when I run genieasc-start.sh I get the message “failed to connect to server: No such file or directory” and the GUI is not available.  What am I missing?

Thanks.

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