Service Unavailable

[Dan Morphis]

Setup a Cluster or HA proxy.

What is your inform interval set to?

-dan

> On Apr 27, 2018, at 1:06 PM, Sasan torabkheslat <inbox at torabkheslat.ir> wrote:
> 
> Dear Zaid
> 
> Thanks for your response, we have hundreds of devices configured to send their data to GenieACS every minute.
> 
> Is their any way to improve capacity of GenieACS  to meet our needs?
> 
> ------------------------------
> Sasan Torabkheslat
> Linux Sysadmin	
> Mobile: +989034565053
> Personal Website: torabkheslat.ir	Email: Inbox at torabkheslat.ir
>  Professional Profile
> 
> 
> 
> 
>> On Thu, Apr 26, 2018 at 10:06 PM, Zaid Abdulla <zaid at genieacs.com> wrote:
>> On Sat, 2018-04-21 at 16:41 +0430, Sasan torabkheslat wrote:
>> > We saw Response 503 (Service Unavailable) error from GenieACS server
>> > and the following message in debug mode:
>> > 
>> > # RESPONSE Sat Apr 21 2018 16:38:49 GMT+0430 (+0430)
>> > {"Retry-After":300}
>> 
>> This means the server is overloaded. Your server might be getting a
>> sudden surge of requests because a large number of devices are sending
>> their periodic informs at the same moment. To solve this, randomize the
>> value of PeriodicInformTime parameter to more evenly distribute the
>> load.
>> 
>> Something like this (not tested):
>> 
>>   const timeOffset = Math.trunc(Math.random() * 86400000);
>>   declare("InternetGatewayDevice.ManagementServer.PeriodicInformTime",
>> null, {value: timeOffset});
>> 
>> -- 
>> Zaid Abdulla <zaid at genieacs.com>
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>> Users at lists.genieacs.com
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> 
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