Service Unavailable

[Sasan torabkheslat]

Dear Zaid

Thanks for your response, we have hundreds of devices configured to send
their data to GenieACS every minute.

Is their any way to improve capacity of GenieACS  to meet our needs?

------------------------------
*Sasan Torabkheslat*
Linux Sysadmin
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On Thu, Apr 26, 2018 at 10:06 PM, Zaid Abdulla <zaid at genieacs.com> wrote:

> On Sat, 2018-04-21 at 16:41 +0430, Sasan torabkheslat wrote:
> > We saw Response 503 (Service Unavailable) error from GenieACS server
> > and the following message in debug mode:
> >
> > # RESPONSE Sat Apr 21 2018 16:38:49 GMT+0430 (+0430)
> > {"Retry-After":300}
>
> This means the server is overloaded. Your server might be getting a
> sudden surge of requests because a large number of devices are sending
> their periodic informs at the same moment. To solve this, randomize the
> value of PeriodicInformTime parameter to more evenly distribute the
> load.
>
> Something like this (not tested):
>
>   const timeOffset = Math.trunc(Math.random() * 86400000);
>   declare("InternetGatewayDevice.ManagementServer.PeriodicInformTime",
> null, {value: timeOffset});
>
> --
> Zaid Abdulla <zaid at genieacs.com>
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> Users at lists.genieacs.com
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>
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