issue with certain devices not registering after reboot

[Zaid Abdulla]

On Mon, 2018-01-29 at 23:38 -0300, Diego Garcia del Rio wrote:
> 2018-01-30T02:22:35.693Z [INFO] 186.182.172.218 F4068D-PLC%201200-
> F4068DA36F5A: Inform; cpeRequestId="818014743" informEvent="1 BOOT"
> informRetryCount=0
> 2018-01-30T02:23:06.728Z [ERROR] 186.182.172.218 F4068D-PLC%201200-
> F4068DA36F5A: Session timeout; sessionTimestamp=1517278955668
> 
> And the device's "last seen"  time does not update on the DB
> 
> Somwhere on the list it was mentioned that the changes are not
> written to the DB in case of a timeout, so that explains why im not
> seeing the device updated. But any clue why the connection might not
> be closing and instead timing out? . 

I don't know if there's anything you can do other than get a Wireshark
or tcpdump capture and report it to the device manufacturer.

-- 
Zaid Abdulla <zaid at genieacs.com>