issue with certain devices not registering after reboot
Diego Garcia del Rio
garci66 at gmail.com
Mon Jan 29 22:26:35 EST 2018
BTW.. at first I thought it could be related to the 5 second timeout
mentioned here:
http://lists.genieacs.com/pipermail/users/2017-August/001642.html
but I downgraded to node 7 and I see now a 30-second timeout and still no
luck.
When comparing with a "working" device, the only difference I see is that
the device that seems to be working, the inform is of type BOOT and
VALUE_CHANGE:
<EventStruct>
<EventCode>1 BOOT</EventCode>
<CommandKey></CommandKey>
</EventStruct>
<EventStruct>
<EventCode>4 VALUE CHANGE</EventCode>
<CommandKey></CommandKey>
</EventStruct>
</Event>
Could this be related? Thanks!
Thanks in advance!
On Mon, Jan 29, 2018 at 11:38 PM, Diego Garcia del Rio <garci66 at gmail.com>
wrote:
> Hi Everyone,
>
> I've been testing GenieACS for a while, using it to validate different
> CPEs we have in the network.
>
> We're seeing a weird issue with a variant of a vendor's CPE after pushing
> the configuration for the device to use STUN
>
> I can push the config just fine, but after a reboot I seem to lose the
> device.
>
> There is only one Inform sent after boot (the "1 BOOT" ) message, and I
> see that the proper STUN bindings have been discovered by the device. But
> the problem is that on GenieACS' logs I see the following:
>
>
> 2018-01-30T02:22:35.693Z [INFO] 186.182.172.218 F4068D-PLC%201200-F4068DA36F5A:
> Inform; cpeRequestId="818014743" informEvent="1 BOOT" informRetryCount=0
> 2018-01-30T02:23:06.728Z [ERROR] 186.182.172.218 F4068D-PLC%201200-F4068DA36F5A:
> Session timeout; sessionTimestamp=1517278955668
>
> And the device's "last seen" time does not update on the DB
>
> Somwhere on the list it was mentioned that the changes are not written to
> the DB in case of a timeout, so that explains why im not seeing the device
> updated. But any clue why the connection might not be closing and instead
> timing out? .
>
> What follows is the whole inform and response as shown in the debug logs:
>
>
>
> # REQUEST Tue Jan 30 2018 02:22:35 GMT+0000 (UTC)
> {"host":"tr069-oem.mediatel.com.ar:8181","user-agent":"TR069 Client
> 1.0","content-type":"text/xml; charset=utf-8","soapaction":"
> Inform","transfer-encoding":"chunked"}
> <?xml version='1.0' encoding='UTF-8'?>
> <soap-env:Envelope xmlns:soap-env='http://schemas.xmlsoap.org/soap/
> envelope/' xmlns:soap-enc='http://schemas.xmlsoap.org/soap/encoding'
> xmlns:xsd='http://www.w3.org/2001/XMLSchema' xmlns:xsi='http://www.w3.org/
> 2001/XMLSchema-instance' xmlns:cwmp='urn:dslforum-org:cwmp-1-0'>
> <soap-env:Header>
> <cwmp:ID soap-env:mustUnderstand='1'>818014743</cwmp:ID>
> </soap-env:Header>
> <soap-env:Body>
> <cwmp:Inform>
> <DeviceId>
> <Manufacturer>devolo</Manufacturer>
> <OUI>F4068D</OUI>
> <ProductClass>PLC 1200</ProductClass>
> <SerialNumber>F4068DA36F5A</SerialNumber>
> </DeviceId>
> <Event xsi:type='soap-enc:Array' soap-enc:arrayType='cwmp:EventStruct[1]'>
> <EventStruct>
> <EventCode>1 BOOT</EventCode>
> <CommandKey></CommandKey>
> </EventStruct>
> </Event>
> <MaxEnvelopes>1</MaxEnvelopes>
> <CurrentTime>2018-01-29T23:22:35-03:00</CurrentTime>
> <RetryCount>0</RetryCount>
> <ParameterList xsi:type='soap-enc:Array' soap-enc:arrayType='cwmp:
> ParameterValueStruct[13]'>
> <ParameterValueStruct>
> <Name>Device.DeviceInfo.HardwareVersion</Name>
> <Value xsi:type='xsd:string'>1</Value>
> </ParameterValueStruct>
> <ParameterValueStruct>
> <Name>Device.DeviceInfo.SoftwareVersion</Name>
> <Value xsi:type='xsd:string'>MAC-QCA7500-2.4.0.55-01-20170605-CS</Value>
> </ParameterValueStruct>
> <ParameterValueStruct>
> <Name>Device.DeviceInfo.SerialNumber</Name>
> <Value xsi:type='xsd:string'>F4068DA36F5A</Value>
> </ParameterValueStruct>
> <ParameterValueStruct>
> <Name>Device.DeviceInfo.ProvisioningCode</Name>
> <Value xsi:type='xsd:string'></Value>
> </ParameterValueStruct>
> <ParameterValueStruct>
> <Name>Device.LAN.IPAddress</Name>
> <Value xsi:type='xsd:string'>192.168.100.112</Value>
> </ParameterValueStruct>
> <ParameterValueStruct>
> <Name>Device.LAN.MACAddress</Name>
> <Value xsi:type='xsd:string'>f4:06:8d:a3:6f:5a</Value>
> </ParameterValueStruct>
> <ParameterValueStruct>
> <Name>Device.ManagementServer.ConnectionRequestURL</Name>
> <Value xsi:type='xsd:string'>http://192.168.100.112:7547</Value>
> </ParameterValueStruct>
> <ParameterValueStruct>
> <Name>Device.ManagementServer.ParameterKey</Name>
> <Value xsi:type='xsd:string'></Value>
> </ParameterValueStruct>
> <ParameterValueStruct>
> <Name>Device.ManagementServer.UDPConnectionRequestAddress</Name>
> <Value xsi:type='xsd:string'>186.182.172.218:7547</Value>
> </ParameterValueStruct>
> <ParameterValueStruct>
> <Name>Device.ManagementServer.NATDetected</Name>
> <Value xsi:type='xsd:boolean'>1</Value>
> </ParameterValueStruct>
> <ParameterValueStruct>
> <Name>Device.GatewayInfo.ManufacturerOUI</Name>
> <Value xsi:type='xsd:string'></Value>
> </ParameterValueStruct>
> <ParameterValueStruct>
> <Name>Device.GatewayInfo.ProductClass</Name>
> <Value xsi:type='xsd:string'></Value>
> </ParameterValueStruct>
> <ParameterValueStruct>
> <Name>Device.GatewayInfo.SerialNumber</Name>
> <Value xsi:type='xsd:string'></Value>
> </ParameterValueStruct>
> </ParameterList>
> </cwmp:Inform>
> </soap-env:Body>
> </soap-env:Envelope>
>
>
> # RESPONSE Tue Jan 30 2018 02:22:35 GMT+0000 (UTC)
> {"Server":"GenieACS/1.1.1","SOAPServer":"GenieACS/1.1.1","Content-Type":"text/xml;
> charset=\"utf-8\"","Set-Cookie":"session=f817dadac118c0c9"}
> <?xml version="1.0" encoding="UTF-8"?>
> <soap-env:Envelope xmlns:soap-enc="http://schemas.xmlsoap.org/soap/
> encoding/" xmlns:soap-env="http://schemas.xmlsoap.org/soap/envelope/"
> xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/
> 2001/XMLSchema-instance" xmlns:cwmp="urn:dslforum-org:
> cwmp-1-0"><soap-env:Header><cwmp:ID soap-env:mustUnderstand="1">
> 818014743</cwmp:ID></soap-env:Header><soap-env:Body><cwmp:
> InformResponse><MaxEnvelopes>1</MaxEnvelopes></cwmp:
> InformResponse></soap-env:Body></soap-env:Envelope>
>
>
>
>
> Any ideas on what the problem might be?
>
> thanks in advance,
> Diego
>
>
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