error opening gui

eric at eric at
Tue Sep 4 13:15:23 EDT 2018

I found the issue, it was with my index_parameters.yml file.

Thank you.

-----Original Message-----
From: eric at <eric at> 
Sent: Tuesday, September 4, 2018 12:23 PM
To: 'Community support for GenieACS users' <users at>
Subject: error opening gui

Today I am suddenly receiving the following error when I attempt to open the
genieacs gui.  Any help would be greatly appreciated.

Failed to open TCP connection to localhost:7557 (Connection refused -
connect(2) for "localhost" port 7557) Extracted source (around line #17):
15              threads << do |slice|
16                http = create_api_conn()
17                res = http.head("/devices/?query=#{CGI::escape
18                slice['data'] = res['Total'].to_i
19                slice['href'] = url_for(controller: 'devices', action:
'index', params: {query: ActiveSupport::JSON.encode(slice['query'])},
only_path: true)
20                slice.delete('query')

Rails.root: /opt/genieacs-gui

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