unable to connect

[eric at aisling-technologies.com]

I have a test genieacs instance running and up until yesterday it was
working fine.  Butt when I attempt to connect to the gui at
http://35.171.217.31:3000, I receive the following error...

This site can’t be reached
35.171.217.31 refused to connect.
• Search Google for https://www.google.com/search?q=171%20217%203000
ERR_CONNECTION_REFUSED

I have confirmed that all firewall rules are correct, in fact I now have
port 3000 open to the world, but get the same results.  Where do I begin
troubleshooting this issue?

Thank you.