unable to connect

Dan Morphis dan at milkcarton.com
Wed Sep 5 00:19:26 EDT 2018


If you use the GUI in production you will want to look at Passenger to host
the Ruby app. The development web server isn't designed to be run in
production environments.

-dan

On Tue, Sep 4, 2018 at 8:18 PM <eric at aisling-technologies.com> wrote:

> **UPDATE
>
>
>
> I deleted server.pid from /opt/genieacs-gui/tmp/pids/ then rebooted my
> server and everything is working again.
>
>
>
> Thank you for steering me in the right direction.
>
> *From:* eric at aisling-technologies.com <eric at aisling-technologies.com>
> *Sent:* Tuesday, September 4, 2018 11:57 PM
> *To:* 'Community support for GenieACS users' <users at lists.genieacs.com>
> *Subject:* RE: unable to connect
>
>
>
> When I run ‘rails server’, I get the following output…
>
>
>
> admin at ip-172-31-0-251:/opt/genieacs-gui/bin$ rails server
>
> => Booting WEBrick
>
> => Rails 4.1.16 application starting in development on http://0.0.0.0:3000
>
> => Run `rails server -h` for more startup options
>
> => Notice: server is listening on all interfaces (0.0.0.0). Consider using
> 127.0.0.1 (--binding option)
>
> => Ctrl-C to shutdown server
>
> A server is already running. Check /opt/genieacs-gui/tmp/pids/server.pid.
>
> Exiting
>
>
>
> When I look at /opt/genieacs-gui/tmp/pids/server.pid it is blank.
>
> Where do I go from here?
>
>
>
> Thanks
>
>
>
> *From:* Users <users-bounces at lists.genieacs.com> *On Behalf Of *Dan
> Morphis
> *Sent:* Tuesday, September 4, 2018 9:35 PM
> *To:* Community support for GenieACS users <users at lists.genieacs.com>
> *Subject:* Re: unable to connect
>
>
>
> Is the *development* web server running? Port 3000 is the built-in ruby
> development web server.
>
>
>
> -dan
>
>
>
> On Tue, Sep 4, 2018 at 10:41 AM <eric at aisling-technologies.com> wrote:
>
> I have a test genieacs instance running and up until yesterday it was
> working fine.  Butt when I attempt to connect to the gui at
> http://35.171.217.31:3000, I receive the following error...
>
> This site can’t be reached
> 35.171.217.31 refused to connect.
> • Search Google for https://www.google.com/search?q=171%20217%203000
> ERR_CONNECTION_REFUSED
>
> I have confirmed that all firewall rules are correct, in fact I now have
> port 3000 open to the world, but get the same results.  Where do I begin
> troubleshooting this issue?
>
> Thank you.
>
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