unable to connect

[eric at aisling-technologies.com]

I do intend to move this to production at some point in the near future.  If you can point me to good documentation or give guidance on how to migrate my current setup to passenger, I would greatly appreciate it.  I actually have two instances running currently, v1.1 and v1.0.7.  My plan is to dump 1.0.7 and move everything to 1.1.

 

Thanks

 

 

From: Users <users-bounces at lists.genieacs.com> On Behalf Of Dan Morphis
Sent: Wednesday, September 5, 2018 12:19 AM
To: Community support for GenieACS users <users at lists.genieacs.com>
Subject: Re: unable to connect

 

If you use the GUI in production you will want to look at Passenger to host the Ruby app. The development web server isn't designed to be run in production environments.

 

-dan

 

On Tue, Sep 4, 2018 at 8:18 PM <eric at aisling-technologies.com <mailto:eric at aisling-technologies.com> > wrote:

**UPDATE

 

I deleted server.pid from /opt/genieacs-gui/tmp/pids/ then rebooted my server and everything is working again.

 

Thank you for steering me in the right direction.

From: eric at aisling-technologies.com <mailto:eric at aisling-technologies.com>  <eric at aisling-technologies.com <mailto:eric at aisling-technologies.com> > 
Sent: Tuesday, September 4, 2018 11:57 PM
To: 'Community support for GenieACS users' <users at lists.genieacs.com <mailto:users at lists.genieacs.com> >
Subject: RE: unable to connect

 

When I run ‘rails server’, I get the following output…

 

admin at ip-172-31-0-251:/opt/genieacs-gui/bin$ rails server

=> Booting WEBrick

=> Rails 4.1.16 application starting in development on http://0.0.0.0:3000

=> Run `rails server -h` for more startup options

=> Notice: server is listening on all interfaces (0.0.0.0). Consider using 127.0.0.1 (--binding option)

=> Ctrl-C to shutdown server

A server is already running. Check /opt/genieacs-gui/tmp/pids/server.pid.

Exiting

 

When I look at /opt/genieacs-gui/tmp/pids/server.pid it is blank.

Where do I go from here?

 

Thanks

 

From: Users <users-bounces at lists.genieacs.com <mailto:users-bounces at lists.genieacs.com> > On Behalf Of Dan Morphis
Sent: Tuesday, September 4, 2018 9:35 PM
To: Community support for GenieACS users <users at lists.genieacs.com <mailto:users at lists.genieacs.com> >
Subject: Re: unable to connect

 

Is the *development* web server running? Port 3000 is the built-in ruby development web server.

 

-dan

 

On Tue, Sep 4, 2018 at 10:41 AM <eric at aisling-technologies.com <mailto:eric at aisling-technologies.com> > wrote:

I have a test genieacs instance running and up until yesterday it was
working fine.  Butt when I attempt to connect to the gui at
http://35.171.217.31:3000, I receive the following error...

This site can’t be reached
35.171.217.31 refused to connect.
• Search Google for https://www.google.com/search?q=171%20217%203000
ERR_CONNECTION_REFUSED

I have confirmed that all firewall rules are correct, in fact I now have
port 3000 open to the world, but get the same results.  Where do I begin
troubleshooting this issue?

Thank you.

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