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jmcnab at sirran.com jmcnab at sirran.com
Sun Jan 20 11:27:01 EST 2019


This exactly. When we were getting up and running it was a tough job to work out how GenieACS actually works and how we had to leverage that to implement what we needed.

There are plenty of examples for very specific use cases on the wiki but those weren’t applicable for us at all (we don’t and cannot use provisions).

Happy to help contribute to new docs when you get those up and running!

> On 20 Jan 2019, at 3:09 am, Zaid Abdulla <zaid at genieacs.com> wrote:
> 
>> On Sat, 2019-01-19 at 13:34 -0900, Dan Morphis wrote:
>> There is a ton of documentation on the wiki. I’ve shared several
>> scripts, enhanced the documentation, etc. When I have a problem and
>> can’t figure out how to solve it from reading the docs on the wiki, I
>> always circle back around and update the documentation when I figure
>> out a solution.
>> 
>> In fact, almost every issue I see come up in either GH or the mailing
>> list is from people not reading the docs for either genie, or the TR-
>> 069 (and related) docs.
> 
> I think what's missing is structure. There's a decent amount of
> documentation scattered around but there's no well structured guide for
> new users to go through. For example, the fact that Genie doesn't fetch
> all device parameters by default may be confusing for a new user. They
> can't tell if it's an bug in Genie, a misconfiguration, or a client
> issue. I'm sure it's mentioned in the wiki somewhere but that isn't
> good enough.
> 
> -- 
> Zaid Abdulla <zaid at genieacs.com>
> 
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