Smartrg 505n issue

Jim Maclean jmaclean at
Sat Feb 14 15:22:39 EST 2015

Hi there, I have a test setup consisting of two Smartrg 505n modems, one 
local and one remote.  Plus a remote TPLink 8816 modem.  I can't get 
either of the Smartrg modems to connect with GenieACS via the wan 
interfaces.  The local unit will connect via the LAN interface. The 8816 
connected first time and has been stable since so I know the URL & 
server is functioning correctly.  The Smartrg modem log shows the follow 

tr69c:750.371:Connected:1258:ACS Connect Status = 2 Connection to host 
GenieACS URL:7547 failed 146 (Connection refused)²^B

Has anybody encountered this issue and if so, did you find a solution?

Also, is there GenieACS log (I couldn't find one) that might provide 
more detail on why the connection was refused?


Jim Maclean | COMSULT
Unit-1 3096 Danforth Ave. Suite 137 | Toronto, ON M1L 1B1
Cell: (416) 830-3997 | jmaclean at |

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