API call failure

eric at aisling-technologies.com eric at aisling-technologies.com
Thu Apr 19 14:56:07 EDT 2018


The issue accessing the GUI after the config change was the result of a typo.  However, I do not see anything written to the /opt/genieacs/debug folder.  Below is my config.  Thanks for the help.

 

{

  "MONGODB_CONNECTION_URL" : "mongodb://127.0.0.1/genieacs",

  "CWMP_INTERFACE" : "0.0.0.0",

  "CWMP_PORT" : 7547,

  "CWMP_SSL" : false,

  "NBI_INTERFACE" : "0.0.0.0",

  "NBI_PORT" : 7557,

  "FS_INTERFACE" : "0.0.0.0",

  "FS_PORT" : 7567,

  "FS_HOSTNAME" : "acs.example.com",

  "DEBUG-1C497B-B2338%252D168-GMC170508001297" : true

}

 

From: Users <users-bounces at lists.genieacs.com> On Behalf Of Dan Morphis
Sent: Thursday, April 19, 2018 2:39 PM
To: Community support for GenieACS users <users at lists.genieacs.com>
Subject: Re: API call failure

 

You would need to post your entire config.json file for me to see where the issue might be.

 

-dan

 

On Thu, Apr 19, 2018 at 7:39 AM, <eric at aisling-technologies.com <mailto:eric at aisling-technologies.com> > wrote:

I added the following line to config.json, but after restarting I can no longer access the gui.

 

"DEBUG-1C497B-B2338%252D168-GMC170508001297" : true,

 

Clearly my syntax is incorrect, but I’m not sure where.

 

From: Users <users-bounces at lists.genieacs.com <mailto:users-bounces at lists.genieacs.com> > On Behalf Of Dan Morphis
Sent: Wednesday, April 18, 2018 1:26 PM
To: Community support for GenieACS users <users at lists.genieacs.com <mailto:users at lists.genieacs.com> >
Subject: Re: API call failure

 

>From the error message it would appear the CPE is sending bad data. Enable debugging and look in the debug folder for the acs id.

 

-dan

 

On Wed, Apr 18, 2018 at 5:06 AM, <eric at aisling-technologies.com <mailto:eric at aisling-technologies.com> > wrote:

To add a little more detail...

The Device OUI is 1C497B
The  Product Class is B2338-168
The Serial # is GMC170508001297
The GUI displays the Device as 1C497B-B2338%2D168-GMC170508001297
The device URL in the GUI is http://###.###.###.###/devices/1C497B-B2338%252D168-GMC170508001297 <http://#%23%23.%23%23%23.%23%23%23.%23%23%23/devices/1C497B-B2338%252D168-GMC170508001297> 

The Device ID is different in the URL than the GUI display which I assume is due to URL encoding.  If that is the case, why does that url not work in my connection request?  See error below...

Apr 15 11:15:18 ip-###-###-###-### genieacs-nbi[1192]: 2018-04-15T16:15:18.016Z [ERROR] Uncaught exception; pid=1655 exceptionName="SyntaxError" exceptionMessage="Unexpected token % in JSON at position 0" exceptionStack="SyntaxError: Unexpected token % in JSON at position 0\n    at JSON.parse (<anonymous>)\n    at IncomingMessage.<anonymous> (/opt/genieacs/lib/nbi.js:384:23)\n    at emitNone (events.js:86:13)\n    at IncomingMessage.emit (events.js:188:7)\n    at endReadableNT (_stream_readable.js:975:12)\n    at _combinedTickCallback (internal/process/next_tick.js:80:11)\n    at process._tickCallback (internal/process/next_tick.js:104:9)"

Any help would be greatly appreciated as I need to get this working before I can launch in a live environment.

Thank you in advance!


-----Original Message-----
From: eric at aisling-technologies.com <mailto:eric at aisling-technologies.com>  <eric at aisling-technologies.com <mailto:eric at aisling-technologies.com> > 
Sent: Wednesday, April 18, 2018 7:01 AM
To: 'Community support for GenieACS users' <users at lists.genieacs.com <mailto:users at lists.genieacs.com> >
Subject: RE: API call failure

Does anyone have any thoughts on this issue?

Thank you.

-----Original Message-----
From: Users <users-bounces at lists.genieacs.com <mailto:users-bounces at lists.genieacs.com> > On Behalf Of eric at aisling-technologies.com <mailto:eric at aisling-technologies.com> 
Sent: Sunday, April 15, 2018 12:17 PM
To: 'Community support for GenieACS users' <users at lists.genieacs.com <mailto:users at lists.genieacs.com> >
Subject: RE: API call failure

Oliver, 

I updated the connection url to
http://35.171.217.31:7557/devices/1C497B%2DB2338%2D168%2DGMC170508001297/tasks?connection_request

I still receive the following error...

Apr 15 11:15:18 ip-###-###-###-### genieacs-nbi[1192]: 2018-04-15T16:15:18.016Z [ERROR] Uncaught exception; pid=1655 exceptionName="SyntaxError" exceptionMessage="Unexpected token % in JSON at position 0" exceptionStack="SyntaxError: Unexpected token % in JSON at position 0\n    at JSON.parse (<anonymous>)\n    at IncomingMessage.<anonymous> (/opt/genieacs/lib/nbi.js:384:23)\n    at emitNone (events.js:86:13)\n    at IncomingMessage.emit (events.js:188:7)\n    at endReadableNT (_stream_readable.js:975:12)\n    at _combinedTickCallback (internal/process/next_tick.js:80:11)\n    at process._tickCallback (internal/process/next_tick.js:104:9)"


Any thoughts?
Thanks

-----Original Message-----
From: Users <users-bounces at lists.genieacs.com> On Behalf Of Oliver Kraitschy
Sent: Monday, March 26, 2018 8:51 AM
To: users at lists.genieacs.com <mailto:users at lists.genieacs.com> 
Subject: Re: API call failure

Hello Eric,

the url you're using is not fully url-encoded. You need to encode the hyphens ('-') as well.

Greetings,
Oliver

Am 26.03.2018 14:37, schrieb eric at aisling-technologies.com <mailto:eric at aisling-technologies.com> :
> I am attempting to use Google's Postman to test my API calls to 
> GenieACS, but my lack of experience is causing me issues.  I am trying 
> to do the following;
> 
> http://35.171.217.31:7557/devices/1C497B-B2338%2D168-GMC170508001297/t
> asks?connection_request
> 
> {"name":"refreshObject", "objectName":""}
> 
> Which generates the following log messages…
> 
> Mar 26 12:24:39 ip-###-##-##-## genieacs-nbi[1167]:
> 2018-03-26T12:24:39.562Z [ERROR] Uncaught exception; pid=7258 
> exceptionName="SyntaxError" exceptionMessage="Unexpected token % in 
> JSON at position 0" exceptionStack="SyntaxError: Unexpected token % in
> JSON at position 0\n    at JSON.parse (<anonymous>)\n    at
> IncomingMessage.<anonymous> (/opt/genieacs/lib/nbi.js:384:23)\n    at
> emitNone (events.js:86:13)\n    at IncomingMessage.emit
> (events.js:188:7)\n    at endReadableNT (_stream_readable.js:975:12)\n
>    at _combinedTickCallback (internal/process/next_tick.js:80:11)\n
> at process._tickCallback (internal/process/next_tick.js:104:9)"
> 
> Mar 26 12:25:09 ip-###-##-##-## genieacs-nbi[1167]:
> 2018-03-26T12:25:09.569Z [ERROR] Worker died; pid=7258 exitCode=1
> 
> Mar 26 12:25:09 ip-###-##-##-## genieacs-nbi[1167]:
> 2018-03-26T12:25:09.864Z [INFO] Worker listening; pid=7400 
> address="0.0.0.0" port=7557
> 
> Any guidance would be greatly appreciated.
> _______________________________________________
> Users mailing list
> Users at lists.genieacs.com <mailto:Users at lists.genieacs.com> 
> http://lists.genieacs.com/mailman/listinfo/users

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