Presets not executing

[Dan Morphis]

For the CPEs that the preset isn't working on, does the parameter you're
trying to set exist in their object model? You also don't indicate what
version of GenieACS you are using...

-dan

On Fri, Jun 8, 2018 at 7:58 AM, Grímur Daníelsson <grimurd at snerpa.is> wrote:

> Hi
>
> I've set up presets(one per type of device) to change some parameters on a
> few different types of CPEs. The problem is that they only trigger for
> around 30% of those cpes.
>
> I've got ~330 devices and it has only triggered for around a ~130. These
> devices are of different types and with different firmwares. Many of the
> devices that wont work are of the same type with the same firmware and
> configuration as those that do work. Theres nothing obviously different
> between those that work and those that don't.
>
> There are no errors in the cwmp error log though I do get the occational
> "Preset hash mismatch" error but they don't seem to correlate with when the
> devices inform and there's too few of them to be triggered by informs.
>
> When an inform comes from a device that should trigger the preset there
> are no GetParameterValues or SetParameterValues and retry count is always
> 0.
>
> It's like the presets don't trigger at all.
>
> I've got GenieACS 1.1.2 and the latest commit from GenieacsGUI
>
> *Preset example:*
> Name: Test Preset
> Weight: 0
> Channel: Empty
> Schedule: Empty
> Events: 2 PERIODIC
> Precondition:
> - Product Class = VMG8924-B10D
> - Tag != TestParameterSet
> Config:
> - Set SomeParameter to SomeValue
> - Add tag: TestParameterSet
>
> Any idea what could be wrong?
>
> Regards, Grímur
>
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